Popular Articles

51. Search FAQs

    Last Updated: 11/05/2025 in Search

52. How search works: Advanced

    Last Updated: 07/01/2025 in Search
    Ever wanted to understand how the various pieces of search work together to return results? This section's for you.

53. Adding images and files to articles

    Last Updated: 08/30/2022 in Write your docs Files and images

54. Customize Contact Form link

    Last Updated: 10/30/2025 in Features Contact Form Set up your contact form
    Don't like the default "Contact Us" label used in your top navigation? Use Customize Default text to change it.

55. Reporting Dashboard

    Last Updated: 08/26/2025 in Reporting and analytics

56. Customize style or layout with HTML/CSS

    Last Updated: 11/05/2025 in Look and feel Overall look and feel Style your overall theme
    Learn how to access and edit the Custom HTML templates and Custom CSS for your knowledge base.

57. Remote authentication instructions

    Last Updated: 11/25/2025 in Security and permissions Single Sign-On (SSO)
    Learn how to set up and use remote authentication in KnowledgeOwl.

58. Display a back to top icon when scrolling

    Last Updated: 10/30/2025 in Look and feel Overall look and feel Other overall look and feel customizations
    Learn how to add a back to top arrow to your knowledge base.

59. Wistia video embeds

    Last Updated: 10/30/2025 in Write your docs Files and images Add videos to articles
    Wistia Standard and Fallback embeds have some quirks in the KnowledgeOwl editor; learn how to work around these quirks.

60. File labels

    Last Updated: 10/08/2025 in Write your docs
    Use file labels to filter the files you've uploaded to KnowledgeOwl.

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