Popular Articles

51. Reader Groups

    Last Updated: 11/06/2023 in Security and permissions Reader management
    Learn how to use reader groups to segregate content.

52. Revisions

    Last Updated: 05/08/2024 in Write the docs Articles Versioning and history
    Learn about the revisions KnowledgeOwl tracks, how to view a revision history, compare revisions, and recover previous revisions.

53. Customize Text tool

    Last Updated: 08/21/2024 in Features
    The Customize Text tool will let you customize the default text strings we use at various places across your knowledge base, including breadcrumbs, search, and navigation.

54. Customize Contact Form Link

    Last Updated: 05/29/2024 in Features Contact Form
    Don't like the default "Contact Us" label used in your top navigation? Use the Customize Text tool to change it.

55. Contact form overview

    Last Updated: 05/29/2024 in Features Contact Form
    Use your knowledge base's built-in Contact Form to allow your readers to email you or create tickets in your helpdesk ticketing system.

56. Table of contents & organization

    Last Updated: 02/06/2023 in Look and feel
    Set whether your Table of Contents shows categories expanded by default, add links or a search bar to your TOC, and more.

57. Customize style or layout with HTML/CSS

    Last Updated: 08/21/2024 in Look and feel Overall look and feel Style your overall theme
    Learn how to access and edit the Custom HTML templates and Custom CSS for your knowledge base.

58. How search works: advanced

    Last Updated: 04/17/2023 in Search
    Ever wanted to understand how the various pieces of search work together to return results? This section's for you.

59. Reporting Dashboard

    Last Updated: 07/19/2023 in Reporting

60. Ratings

    Last Updated: 05/16/2023 in Features

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