Popular Articles

  1. Article settings

  2. Edit a category

    Open a category for editing, organize your content, and add internal notes.
  3. Contact form overview

    Use your knowledge base's built-in Contact Form to allow your readers to email you or create tickets in your helpdesk ticketing system.
  4. Contact form reporting

  5. Add template text to the start or end of the contact form's subject

    Add preset text to the beginning or end of your contact form subject line in order to create rules or filters in your email or help desk.
  6. How search works: advanced

    Ever wanted to understand how the various pieces of search work together to return results? This section's for you.
  7. Billing

  8. Working with APIs

  9. Create REST API documentation

    Learn how to create REST API documentation using KnowledgeOwl and Redoc.
  10. Widget Installation

    To install the widget in your site or application, you will need to have access to make updates to the HTML code. Once you have access, follow these steps to install the widget: In KnowledgeOwl go to Settings > Widget . Configure the widget...