Articles
Install Zendesk App
Install the app from the Zendesk Marketplace . To create a custom version of the app or look behind the scenes, download it from our Github repository . The KnowledgeOwl Zendesk App helps agents by... Suggesting relevant articles based on the...
Create Zendesk Tickets
You can set up your contact form and Contextual Help Widget (2.0) to automatically create tickets in your Zendesk account. The contact form will then create tickets via the API as your specified user and include some helpful metadata in a privat...
Import from Zendesk
If you or one of your teams has already been using Zendesk as a knowledge base solution, you may have a lot of content there you'd like to move over to KnowledgeOwl. You can import that content from a Zendesk knowledge base/help center directly in...