KnowledgeOwl Web Widget

Articles

How the widget works
One of the biggest concerns folks have when adopting a knowledge base is that toughest of questions: how do I get people to actually use my documentation? Very often, requiring that folks go to yet another website--like your KnowledgeOwl knowledge b...
Widget Installation
To install the widget in your site or application, you will need to have access to make updates to the HTML code. Once you have access, follow these steps to install the widget: In KnowledgeOwl go to Settings > Widget . Configure the widget t...
Using the Widget for Contextual Help: Pages to Recommend On
Pages to Recommend On allows you to provide contextual help to your readers via the embeddable contact form widget or the API. The basic idea is that you can provide a list of relevant articles based on the page the person opened the widget from--an...
Widget Authentication with Oauth2
If your site is restricted behind reader logins or one of the other security options we offer, you can enable the "Secure widget access using Oauth2" option on the widget settings page to give your readers access to your content inside of ...
Using the Widget on Single Page Applications
The Problem If you've set up "Recommend on Pages" for contextual help , by default, when an end-user navigates to a new page, the widget grabs that URL and uses it to suggest contextual help content. This method works fine for applic...