Articles
How the widget works
One of the biggest concerns folks have when adopting a knowledge base is that toughest of questions: how do I get people to actually use my documentation? Very often, requiring that folks go to yet another website--like your KnowledgeOwl knowledge...
Widget Installation
To install the widget in your site or application, you will need to have access to make updates to the HTML code. Once you have access, follow these steps to install the widget: In KnowledgeOwl go to Settings > Widget . Configure the widget to...
Use the Modern Widget for Contextual Help: Recommend on Pages
Learn how to recommend specific content when the Modern widget is opened from specific pages on your app or website.
Modern Slideout Widget Authentication with OAuth2
Learn how to use OAuth2 authentication with the Modern Slideout and Legacy widgets.
Use the Modern Slideout Widget on Single Page Applications
Learn how to use the deprecated Modern Slideout Widget on Single Page Applications.
Modern Widget + Zendesk Contact Form
If you set up the Zendesk contact form integration , using the Contact Us button in the Modern Widget will open a ticket in your Zendesk site, just like using the full contact form in the knowledge base. If you are using the Zendesk contact form...
Deprecation of Modern & Legacy widget
We will no longer be actively updating the Modern Slideout and Legacy widgets, but they will continue to work.