Popular Articles | Page 6 | KnowledgeOwl Support

Reporting Dashboard

Last Updated: 07/19/2023 in Reporting
Display a back to top icon when scrolling

Last Updated: 05/29/2024 in Look and feel Overall look and feel Other overall look and feel customizations

Learn how to add a back to top arrow to your knowledge base.
Article settings

Last Updated: 12/27/2023 in Write the docs Articles
Salesforce configuration intro

Last Updated: 05/29/2024 in Security and permissions Single Sign-On (SSO) Salesforce SSO Instructions

Salesforce SSO will restrict access to your knowledge base to only individuals with a valid login to your Salesforce account. Readers logged in to Salesforce will be able to access your knowledge base, and anyone who tries to access your knowledge b...
Broken link checker & report

Last Updated: 07/31/2023 in Features

Use the Broken Link Checker to generate a report of all the broken links in your knowledge base.
Create Tickets from Customers in your Help Desk or CRM

Last Updated: 05/29/2024 in Features Contact Form

Set up the Contact Form to automatically email or create tickets when a reader reaches out.
How search works

Last Updated: 03/06/2024 in Search

Ever wanted to understand how the various pieces of search work together to return results? This section's for you.
Share articles between categories and knowledge bases

Last Updated: 05/29/2024 in Write the docs Articles Create a new article

You can use a single article in multiple categories and across knowledge bases. The content (body) of the article as well as all versions stay in sync across all shared articles. Each article can have its own title, restrictions, and callouts. These...
Link to article or category

Last Updated: 05/29/2024 in Write the docs Articles Reuse, link, and recommend articles

Use the Link to Article or Category option in the editor to create an ID-based hyperlink to an article or category in your knowledge base.
Endpoint reference

Last Updated: 11/17/2021 in Integrations, API, and webhooks API