Popular Articles | Page 6 | KnowledgeOwl Support

Add template text to the start or end of the contact form's subject

Last Updated: 01/10/2025 in Features Contact Form Advanced setup

Add preset text to the beginning or end of your contact form subject line in order to create rules or filters in your email or help desk.
How to use subscriptions

Last Updated: 03/11/2025 in Features Subscriptions

This section explains how subscriptions work in KnowledgeOwl and how to manage your subscriptions.
Snippet to force page breaks in PDFs

Last Updated: 01/09/2025 in Look and feel PDF look and feel

For individual article PDFs as well as the standard and custom PDF export options, sometimes a page break comes between two chunks of content you'd like to stay together (such as a numbered step and the screenshot that goes with that numbered step...
Display Microsoft Office OneDrive files in articles

Last Updated: 05/29/2024 in Write your docs Files and images Add other files to articles

How to embed OneDrive files directly in your knowledge base
Set up contact form to send emails to one or more addresses

Last Updated: 03/11/2025 in Features Contact Form Set up your contact form

Set up the Contact Form to automatically email or create tickets when a reader reaches out.
Payments & subscriptions

Last Updated: 06/18/2025 in Account and billing
Integrate contact form with Freshdesk

Last Updated: 03/11/2025 in Features Contact Form Set up your contact form

Learn how to set up your Contact Form to create tickets in Freshdesk.
Popular Articles list

Last Updated: 03/04/2025 in Look and feel Homepage look and feel

The Popular Articles list displays the top 10 most viewed articles in your knowledge base. Learn more about the list and what you can do with it.
Create Zendesk Tickets

Last Updated: 03/05/2025 in Integrations, API, and webhooks Integrations Zendesk

If you're already using Zendesk, set up your contact form and Contextual Help Widget (2.0) to automatically create tickets in your Zendesk account. The contact form will then create tickets via the API as your specified user and include some hel...
Salesforce configuration intro

Last Updated: 12/23/2024 in Security and permissions Single Sign-On (SSO) Salesforce SSO instructions

Salesforce SSO will restrict access to your knowledge base to only individuals with a valid login to your Salesforce account. Readers logged in to Salesforce will be able to access your knowledge base, and anyone who tries to access your knowledge...