Popular Articles

Cookbook: examples with curl and Postman

Last updated: 07/21/2026 in Integrations, API, and webhooks API

A set of curl examples, along with a Postman collection you can import and try out. The examples show simple tasks you can do with the API without additional code.
Customize Contact Form link

Last updated: 07/15/2026 in Features Contact Form Set up your contact form

Don't like the default "Contact Us" label used in your top navigation? Use Customize Default text to change it.
Search FAQs

Last updated: 07/22/2026 in Search
Visibility and permissions

Last updated: 11/05/2025 in Write your docs Categories
Customize style or layout with HTML/CSS

Last updated: 05/29/2026 in Look and feel Overall look and feel Style your overall theme

Learn how to access and edit the Custom HTML templates and Custom CSS for your knowledge base.
Adding images and files to articles

Last updated: 08/30/2022 in Write your docs Files and images
Display Microsoft Office 365 files in articles

Last updated: 06/04/2026 in Write your docs Files and images Add other files to articles

How to embed Microsoft Office 365 files like Powerpoint presentations or Excel spreadsheets directly in your knowledge base.
Display a back to top icon when scrolling

Last updated: 07/16/2026 in Look and feel Overall look and feel Other overall look and feel customizations

Learn how to add a back to top arrow to your knowledge base.
Adjust line spacing

Last updated: 07/16/2026 in Look and feel Article look and feel Advanced article customizations

Change the default line spacing/line-height of content in your articles using global Custom CSS.
Integrate contact form with Freshdesk

Last updated: 06/22/2026 in Features Contact Form Set up your contact form

Learn how to set up your Contact Form to create tickets in Freshdesk.