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Customize Contact Form link

Last Updated: 10/30/2025 in Features Contact Form Set up your contact form

Don't like the default "Contact Us" label used in your top navigation? Use Customize Default text to change it.
Customize style or layout with HTML/CSS

Last Updated: 11/05/2025 in Look and feel Overall look and feel Style your overall theme

Learn how to access and edit the Custom HTML templates and Custom CSS for your knowledge base.
Display a back to top icon when scrolling

Last Updated: 02/27/2026 in Look and feel Overall look and feel Other overall look and feel customizations

Learn how to add a back to top arrow to your knowledge base.
Trial FAQs

Last Updated: 10/21/2025 in Account and billing

Hoot, thank you for signing up for a KnowledgeOwl trial! Here are answers to some of our most frequently asked trial questions.
HTML Zip export

Last Updated: 10/09/2025 in Features
Integrate contact form with Freshdesk

Last Updated: 09/26/2025 in Features Contact Form Set up your contact form

Learn how to set up your Contact Form to create tickets in Freshdesk.
File Labels

Last Updated: 01/21/2026 in Write your docs

Use file labels to filter the files you've uploaded to KnowledgeOwl.
Display Microsoft Office OneDrive files in articles

Last Updated: 05/29/2024 in Write your docs Files and images Add other files to articles

How to embed OneDrive files directly in your knowledge base
Adjust line spacing

Last Updated: 10/16/2025 in Look and feel Article look and feel

Change the default line spacing/line-height of content in your articles using global Custom CSS.
Snippet to force page breaks in PDFs

Last Updated: 11/18/2025 in Look and feel PDF look and feel

For individual article PDFs as well as the standard and custom PDF export options, sometimes a page break comes between two chunks of content you'd like to stay together (such as a numbered step and the screenshot that goes with that numbered st...