Popular Articles

  1. How to use subscriptions

    This section explains how subscriptions work in KnowledgeOwl and how to manage your subscriptions.
  2. Snippet to force page breaks in PDFs

    For individual article PDFs as well as the standard and custom PDF export options, sometimes a page break comes between two chunks of content you'd like to stay together (such as a numbered step and the screenshot that goes with that numbered step...
  3. Reader security, passwords, and login options

    Learn about the settings for reader password expiration and complexity, Google login, and SSO login for readers.
  4. Display Microsoft Office OneDrive files in articles

    How to embed OneDrive files directly in your knowledge base
  5. Set up contact form to send emails to one or more addresses

    Set up the Contact Form to automatically email or create tickets when a reader reaches out.
  6. Payments & subscriptions

  7. Integrate contact form with Freshdesk

    Learn how to set up your Contact Form to create tickets in Freshdesk.
  8. Popular Articles list

    The Popular Articles list displays the top 10 most viewed articles in your knowledge base. Learn more about the list and what you can do with it.
  9. Create Zendesk Tickets

    If you're already using Zendesk, set up your contact form and Contextual Help Widget (2.0) to automatically create tickets in your Zendesk account. The contact form will then create tickets via the API as your specified user and include some hel...
  10. Salesforce configuration intro

    Salesforce SSO will restrict access to your knowledge base to only individuals with a valid login to your Salesforce account. Readers logged in to Salesforce will be able to access your knowledge base, and anyone who tries to access your knowledge...