Popular Articles

  1. Reader security, passwords, and login options

    Learn about the settings for reader password expiration and complexity, Google login, and SSO login for readers.
  2. Customize style or layout with HTML/CSS

    Learn how to access and edit the Custom HTML templates and Custom CSS for your knowledge base.
  3. Display a back to top icon when scrolling

    Learn how to add a back to top arrow to your knowledge base.
  4. Reuse, link, and recommend articles

  5. File Labels

    Use file labels to filter the files you've uploaded to KnowledgeOwl.
  6. Trial FAQs

    Hoot, thank you for signing up for a KnowledgeOwl trial! Here are answers to some of our most frequently asked trial questions.
  7. Snippet to force page breaks in PDFs

    For individual article PDFs as well as the standard and custom PDF export options, sometimes a page break comes between two chunks of content you'd like to stay together (such as a numbered step and the screenshot that goes with that numbered st...
  8. HTML Zip export

  9. Widget Installation

    To install the Modern or Legacy widget in your site or application, you'll need access to make updates to the HTML code on that site. Once you have access, follow these steps to install the widget: In KnowledgeOwl go to KB s etti...
  10. Integrate contact form with Freshdesk

    Learn how to set up your Contact Form to create tickets in Freshdesk.