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Table of contents & organization

Last Updated: 02/06/2023 in Look and feel

Set whether your Table of Contents shows categories expanded by default, add links or a search bar to your TOC, and more.
Create Zendesk Tickets

Last Updated: 05/29/2024 in Integrations, API, and webhooks Integrations Zendesk

You can set up your contact form and Contextual Help Widget (2.0) to automatically create tickets in your Zendesk account. The contact form will then create tickets via the API as your specified user and include some helpful metadata in a privat...
Use SurveyGizmo Surveys to Generate Content in KnowledgeOwl

Last Updated: 05/29/2024 in Write the docs Generate content

Use SurveyGizmo's HTTP Connect action to take content from a survey response and push it straight to KnowledgeOwl to create a new article.
Reader Groups

Last Updated: 02/21/2024 in Security and permissions Reader management

Learn how to use reader groups to segregate content.
Article templates

Last Updated: 05/29/2024 in Write the docs Articles Create a new article

Learn how to mark an article as a template so it can be used as a starting template for creating future articles.
Snippet to force page breaks in PDFs

Last Updated: 05/29/2024 in Look and feel PDF look and feel

For individual article PDFs as well as the standard and custom PDF export options, sometimes a page break comes between two chunks of content you'd like to stay together (such as a numbered step and the screenshot that goes with that numbered st...
Create a private knowledge base with different content for different readers

Last Updated: 05/29/2024 in Security and permissions General security options

Learn how to restrict content to different readers in a KnowledgeOwl knowledge base.
Create Freshdesk Tickets

Last Updated: 05/29/2024 in Features Contact Form

Learn how to set up your Contact Form to create tickets in Freshdesk.
Table of contents & organization

Last Updated: 12/12/2023 in Look and feel
Default HTML and CSS

Last Updated: 04/23/2024 in Look and feel