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Display Microsoft Office OneDrive files in articles

Last Updated: 05/29/2024 in Write your docs Files and images Add other files to articles

How to embed OneDrive files directly in your knowledge base
Subscription feature overview

Last Updated: 10/09/2025 in Features Subscriptions

Learn how subscriptions work and why you would use them.
Add template text to the start or end of the contact form's subject

Last Updated: 11/19/2025 in Features Contact Form Advanced setup

Add preset text to the beginning or end of your contact form subject line in order to create rules or filters in your email or help desk.
Cookbook: examples with curl and Postman

Last Updated: 11/19/2025 in Integrations, API, and webhooks API

A set of curl examples, along with a Postman collection you can import and try out. The examples show simple tasks you can do with the API without additional code.
Set up contact form to send emails to one or more addresses

Last Updated: 09/26/2025 in Features Contact Form Set up your contact form

Set up the Contact Form to automatically email or create tickets when a reader reaches out.
Third-party analytics

Last Updated: 01/06/2026 in Reporting and analytics

Learn how to access the Custom Head to add a third-party analytics tool to your knowledge base.
Use your own syntax highlighter for code blocks

Last Updated: 09/26/2025 in Look and feel Article look and feel

Learn how to use your own syntax highlighter rather than KnowledgeOwl's default syntax highlighter by seeing how we install Prism.
Adjust line spacing

Last Updated: 10/16/2025 in Look and feel Article look and feel

Change the default line spacing/line-height of content in your articles using global Custom CSS.
PDFs

Last Updated: 10/09/2025 in Features
Vulnerability Disclosure Policy

Last Updated: 01/14/2026 in Security and permissions Security, privacy, and compliance

Learn about our vulnerability disclosure program and check out our security researcher hall of fame.