Popular Articles

  1. Set up contact form to send emails to one or more addresses

    Set up the Contact Form to automatically email or create tickets when a reader reaches out.
  2. HTML Zip export

  3. Trial FAQs

    Hoot, thank you for signing up for a KnowledgeOwl trial! Here are answers to some of our most frequently asked trial questions.
  4. Popular Articles list

    The Popular Articles list displays the top 10 most viewed articles in your knowledge base. Learn more about the list and what you can do with it.
  5. Third-party analytics

    Learn how to access the Custom Head to add a third-party analytics tool to your knowledge base.
  6. Create Zendesk Tickets

    If you're already using Zendesk, set up your contact form and Contextual Help Widget (2.0) to automatically create tickets in your Zendesk account. The contact form will then create tickets via the API as your specified user and include some h...
  7. Use your own syntax highlighter for code blocks

    Learn how to use your own syntax highlighter rather than KnowledgeOwl's default syntax highlighter by seeing how we install Prism.
  8. Cookbook: examples with curl and Postman

    A set of curl examples, along with a Postman collection you can import and try out. The examples show simple tasks you can do with the API without additional code.
  9. Salesforce configuration intro

    Salesforce SSO will restrict access to your knowledge base to only individuals with a valid login to your Salesforce account. Readers logged in to Salesforce will be able to access your knowledge base, and anyone who tries to access your knowledge...
  10. API endpoint reference

    A list of available API endpoints, their parameters, and other key info.