Popular Articles

  1. Snippet to force page breaks in PDFs

    Last Updated: 11/18/2025 in Look and feel PDF look and feel
    For individual article PDFs as well as the standard and custom PDF export options, sometimes a page break comes between two chunks of content you'd like to stay together (such as a numbered step and the screenshot that goes with that numbered st...

  2. PDFs

    Last Updated: 10/09/2025 in Features

  3. API endpoint reference

    Last Updated: 03/27/2025 in Integrations, API, and webhooks API
    A list of available API endpoints, their parameters, and other key info.

  4. Subscription feature overview

    Last Updated: 10/09/2025 in Features Subscriptions
    Learn how subscriptions work and why you would use them.

  5. Add template text to the start or end of the contact form's subject

    Last Updated: 11/19/2025 in Features Contact Form Advanced setup
    Add preset text to the beginning or end of your contact form subject line in order to create rules or filters in your email or help desk.

  6. Widget Installation

    Last Updated: 09/26/2025 in Features Modern & Legacy Contextual Help Widget (deprecated)
    To install the Modern or Legacy widget in your site or application, you'll need access to make updates to the HTML code on that site. Once you have access, follow these steps to install the widget: In KnowledgeOwl go to KB s etti...

  7. Third-party analytics

    Last Updated: 01/06/2026 in Reporting and analytics
    Learn how to access the Custom Head to add a third-party analytics tool to your knowledge base.

  8. Vulnerability Disclosure Policy

    Last Updated: 01/14/2026 in Security and permissions Security, privacy, and compliance
    Learn about our vulnerability disclosure program and check out our security researcher hall of fame.

  9. Set up contact form to send emails to one or more addresses

    Last Updated: 09/26/2025 in Features Contact Form Set up your contact form
    Set up the Contact Form to automatically email or create tickets when a reader reaches out.

  10. Use your own syntax highlighter for code blocks

    Last Updated: 09/26/2025 in Look and feel Article look and feel
    Learn how to use your own syntax highlighter rather than KnowledgeOwl's default syntax highlighter by seeing how we install Prism.
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