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Table of contents & organization

Last Updated: 03/27/2025 in Look and feel
Analytics

Last Updated: 03/13/2025 in Reporting

Learn how to access the Custom Head to add a third-party analytics tool to your knowledge base.
Payments & subscriptions

Last Updated: 06/18/2025 in Account and billing
Create a private knowledge base with different content for different readers

Last Updated: 08/07/2024 in Security and permissions KB visibility and access

Learn how to restrict content to different readers in a KnowledgeOwl knowledge base.
Use SurveyGizmo Surveys to Generate Content in KnowledgeOwl

Last Updated: 05/29/2024 in Write your docs Generate content

Use SurveyGizmo's HTTP Connect action to take content from a survey response and push it straight to KnowledgeOwl to create a new article.
Troubleshooting software issues

Last Updated: 05/29/2024 in Account and billing Company and product information

Having trouble with the software? Here are common troubleshooting techniques that often help.
Choose your logo

Last Updated: 03/13/2025 in Look and feel Overall look and feel Style your overall theme

Upload or change your logo in Settings > Style.
Create a new article from template

Last Updated: 06/10/2025 in Write your docs Articles Create a new article

Learn how to mark an article as a template so it can be used as a starting template for creating future articles.
Comment spam protection and security

Last Updated: 04/02/2025 in Features Comments Set up comments

Learn about the security measures in place for comments.
Install Zendesk App

Last Updated: 05/29/2024 in Integrations, API, and webhooks Integrations Zendesk

Install the app from the Zendesk Marketplace . To create a custom version of the app or look behind the scenes, download it from our Github repository . The KnowledgeOwl Zendesk App helps agents by... Suggesting relevant articles based on the...