Decide who can see which content in your knowledge base and/or how they'll log in.
Articles
Create a public knowledge base
Learn how to create a public knowledge base in KnowledgeOwl so that anyone with the link can access it.
Create a public knowledge base with some private content
Learn how to restrict certain content on your publicly accessible KnowledgeOwl knowledge base.
Create a private knowledge base
Learn how to make your KnowledgeOwl knowledge base private and restrict access to your content.
Create a private knowledge base with different content for different readers
Learn how to restrict content to different readers in a KnowledgeOwl knowledge base.
Restrict content to logged in readers
You can restrict some content so that it is only visible to specific readers. To do so, create a reader group or groups and then restrict the category or individual articles to that group. Restrictions can be set: At the category level: restr...
Restrict by IP address, shared passwords, reader logins, or a combination
The security settings under the Settings tab are mostly centered around the needs of private or internal knowledge bases. By default, your knowledge base will be visible to the public which means anyone can peruse your content. However, under Set...
Convert a private knowledge base to mixed public and private
Follow these instructions to convert your existing totally private knowledge base to have some public content.