KB visibility and access

Decide who can see which content in your knowledge base and/or how they'll log in.

Articles

Create a public knowledge base
Learn how to create a public knowledge base in KnowledgeOwl so that anyone with the link can access it.
Create a public knowledge base with some private content
Learn how to restrict certain content on your publicly accessible KnowledgeOwl knowledge base.
Create a private knowledge base
Learn how to make your KnowledgeOwl knowledge base private and restrict access to your content.
Create a private knowledge base with different content for different readers
Learn how to restrict content to different readers in a KnowledgeOwl knowledge base.
Restrict content to logged in readers
You can restrict some content so that it is only visible to readers belonging to specific reader groups. To do so, create a reader group or groups, add readers to those groups, and then restrict the category or individual articles to that group....
Restrict by IP address, shared passwords, reader logins, or a combination
Learn more about what each Content authentication option does and how you might want to use it.
Convert a private knowledge base to mixed public and private
Follow these instructions to convert your existing totally private knowledge base to have some public content.