Decide who can see which content in your knowledge base and/or how they'll log in.
Articles
Access & SSO page overview New
Find your way around the Access & SSO page: who can read, images and files, login settings, login methods, and where old security and SSO settings moved.
Intro to authentication options
New to KnowledgeOwl? Watch this recorded Wisdom Wednesday session for an overview of the access options available.
Create a public knowledge base Updated
Learn how to create a public knowledge base in KnowledgeOwl so that anyone with the link can access it.
Create a public knowledge base with some private content Updated
Learn how to restrict certain content on your publicly accessible KnowledgeOwl knowledge base.
Create a private knowledge base Updated
Learn how to make your KnowledgeOwl knowledge base private and restrict access to your content.
Create a private knowledge base with different content for different readers
Learn how to restrict content to different readers in a KnowledgeOwl knowledge base.
Restrict content to logged in readers
You can restrict some content so that it is only visible to readers belonging to specific reader groups. To do so, create a reader group or groups, add readers to those groups, and then restrict the category or individual articles to that grou...
Restrict by IP address, shared passwords, reader logins, or a combination Updated
Learn more about what each Content authentication option does and how you might want to use it.
Convert a private knowledge base to mixed public and private Updated
Follow these instructions to convert your existing totally private knowledge base to have some public content.