Popular Articles

  1. Reader Groups

    Learn how to use reader groups to segregate content.
  2. Use SurveyGizmo Surveys to Generate Content in KnowledgeOwl

    Use SurveyGizmo's HTTP Connect action to take content from a survey response and push it straight to KnowledgeOwl to create a new article.
  3. Create Freshdesk Tickets

    Learn how to set up your Contact Form to create tickets in Freshdesk.
  4. Article templates

    Learn how to mark an article as a template so it can be used as a starting template for creating future articles.
  5. Create a private knowledge base with different content for different readers

    Learn how to restrict content to different readers in a KnowledgeOwl knowledge base.
  6. Advanced Search

    Use the Advanced Search Tool to search your article HTML and get a CSV list of matching articles.
  7. Popular Articles list

    Learn how to configure your Popular Articles list
  8. Troubleshooting software issues

    Having trouble with the software? Here are common troubleshooting techniques that often help.
  9. Comment security

    Learn about the security measures in place for comments.
  10. Table of contents & organization