Popular Articles

81. Install Zendesk App

    Last Updated: 05/29/2024 in Integrations, API, and webhooks Integrations Zendesk
    Install the app from the Zendesk Marketplace . To create a custom version of the app or look behind the scenes, download it from our Github repository . The KnowledgeOwl Zendesk App helps agents by... Suggesting relevant articles based on the...

82. Use SurveyGizmo Surveys to Generate Content in KnowledgeOwl

    Last Updated: 05/29/2024 in Write your docs Generate content
    Use SurveyGizmo's HTTP Connect action to take content from a survey response and push it straight to KnowledgeOwl to create a new article.

83. Troubleshooting software issues

    Last Updated: 05/29/2024 in Account and billing Company and product information
    Having trouble with the software? Here are common troubleshooting techniques that often help.

84. Create a new article from template

    Last Updated: 09/16/2025 in Write your docs Articles Create a new article
    Learn how to mark an article as a template so it can be used as a starting template for creating future articles.

85. Comment spam protection and security

    Last Updated: 04/02/2025 in Features Comments Set up comments
    Learn about the security measures in place for comments.

86. Single sign-on (SSO) overview

    Last Updated: 07/20/2025 in Security and permissions Single Sign-On (SSO)
    KnowledgeOwl supports multiple flavors of single sign-on depending on your needs and is available on all plan levels.

87. Choose your theme

    Last Updated: 08/21/2024 in Look and feel Overall look and feel Style your overall theme
    Learn about KnowledgeOwl's four built-in themes.

88. Adjust line spacing

    Last Updated: 05/29/2024 in Look and feel Article look and feel
    Change the default line spacing/line-height of content in your articles using global Custom CSS.

89. Modern Slideout Widget Authentication with OAuth2

    Last Updated: 06/25/2025 in Features Modern & Legacy Contextual Help Widget (deprecated)
    Learn how to use OAuth2 authentication with the Modern Slideout and Legacy widgets.

90. Choose your layout

    Last Updated: 07/10/2024 in Look and feel Overall look and feel Style your overall theme
    Learn what layout options are available and how they impact your theme.

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