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81. Ratings

    Last Updated: 05/16/2023 in Features

82. Install Zendesk App

    Last Updated: 05/29/2024 in Integrations, API, and webhooks Integrations Zendesk
    Install the app from the Zendesk Marketplace . To create a custom version of the app or look behind the scenes, download it from our Github repository . The KnowledgeOwl Zendesk App helps agents by... Suggesting relevant articles based on the...

83. Publishing status

    Last Updated: 05/29/2024 in Write the docs Articles Article settings
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84. HTML Zip export

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85. Troubleshooting software issues

    Last Updated: 05/29/2024 in Account and billing Company and product information
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86. Popular Articles List

    Last Updated: 06/26/2024 in Look and feel Homepage look and feel
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87. File Library: Manage images and files

    Last Updated: 04/03/2024 in Write the docs Files and images
    Every image or file uploaded in KnowledgeOwl is stored to your File Library. Learn the tools available to manage and work with your File Library.

88. Comment security

    Last Updated: 05/29/2024 in Features Comments
    Learn about the security measures in place for comments.

89. File Labels

    Last Updated: 01/30/2024 in Write the docs
    Use file labels to filter the files you've uploaded to KnowledgeOwl.

90. Article Lists

    Last Updated: 05/29/2024 in Look and feel Homepage look and feel
    Learn which automatic article lists are available and how they work.

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