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81. Subscription feature overview

    Last updated: 10/09/2025 in Features Subscriptions
    Learn how subscriptions work and why you would use them.

82. Add template text to the start or end of the contact form's subject

    Last updated: 07/16/2026 in Features Contact Form Advanced setup
    Add preset text to the beginning or end of your contact form subject line in order to create rules or filters in your email or help desk.

83. File Labels

    Last updated: 01/21/2026 in Write your docs
    Use file labels to filter the files you've uploaded to KnowledgeOwl.

84. Widget Installation

    Last updated: 09/26/2025 in Features Modern & Legacy Contextual Help Widget (deprecated)
    To install the Modern or Legacy widget in your site or application, you'll need access to make updates to the HTML code on that site. Once you have access, follow these steps to install the widget: In KnowledgeOwl go to KB s etti...

85. Required reading reporting overview

    Last updated: 11/25/2025 in Reporting and analytics Required reading reporting
    Access the Required Reading report in Reporting > Required reading.

86. Salesforce SSO instructions

    Last updated: 07/21/2026 in Security and permissions Single Sign-On (SSO)

87. Explore features

    Last updated: 06/25/2026 in Learning resources Getting Started Guide
    Dig into the full KnowledgeOwl feature set.

88. Set up contact form to send emails to one or more addresses

    Last updated: 06/22/2026 in Features Contact Form Set up your contact form
    Set up the Contact Form to automatically email or create tickets when a reader reaches out.

89. Add anchors within articles

    Last updated: 06/04/2026 in Write your docs Articles Edit an article
    Learn how to create anchors within a single article and add links to jump to different sections.

90. Versions overview

    Last updated: 04/30/2026 in Write your docs Articles Versioning and history Versions

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