Popular Articles

Slack notifications

Last updated: 10/21/2026 in Features Notifications

Get notifications in Slack channels when events occur in your knowledge base.
General search settings

Last updated: 10/08/2026 in Search Set up search

Set your primary search language, choose which search controls your readers can access, and set up your search results page.
Use your own syntax highlighter for code blocks

Last updated: 07/16/2026 in Look and feel Article look and feel Common article customizations

Learn how to use your own syntax highlighter rather than KnowledgeOwl's default syntax highlighter by seeing how we install Prism.
Add anchors within articles

Last updated: 06/04/2026 in Write your docs Articles Edit an article

Learn how to create anchors within a single article and add links to jump to different sections.
Snippet to force page breaks in PDFs

Last updated: 07/16/2026 in Look and feel PDF look and feel

Learn how to create and use a snippet within articles to force page breaks in the article's PDF.
Widget Customize Text section

Last updated: 09/26/2025 in Features Contextual Help Widget (2.0) Set up Widget Widget setup and installation

Change the text labels or placeholders displayed in Widget 2.0.
Display the widget in your own div wrapper

Last updated: 07/16/2026 in Features Contextual Help Widget (2.0) Set up Widget Advanced Widget setup & methods

Learn how to define a custom div wrapper for your contextual help widget to better control the widget's height and overall placement.
Subscription feature overview

Last updated: 10/09/2025 in Features Subscriptions

Learn how subscriptions work and why you would use them.
Add template text to the start or end of the contact form's subject

Last updated: 07/16/2026 in Features Contact Form Advanced setup

Add preset text to the beginning or end of your contact form subject line in order to create rules or filters in your email or help desk.
Set up contact form to send emails to one or more addresses

Last updated: 06/22/2026 in Features Contact Form Set up your contact form

Set up the Contact Form to automatically email or create tickets when a reader reaches out.