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81. Display the widget in your own div wrapper

    Last updated: 07/16/2026 in Features Contextual Help Widget (2.0) Set up Widget Advanced Widget setup & methods
    Learn how to define a custom div wrapper for your contextual help widget to better control the widget's height and overall placement.

82. Salesforce SSO instructions

    Last updated: 07/21/2026 in Security and permissions Single Sign-On (SSO)

83. Versions overview

    Last updated: 08/18/2026 in Write your docs Articles Versioning and history Versions

84. Subscription feature overview

    Last updated: 10/09/2025 in Features Subscriptions
    Learn how subscriptions work and why you would use them.

85. Optimize search

    Last updated: 02/11/2025 in Search

86. Add template text to the start or end of the contact form's subject

    Last updated: 07/16/2026 in Features Contact Form Advanced setup
    Add preset text to the beginning or end of your contact form subject line in order to create rules or filters in your email or help desk.

87. Add anchors within articles

    Last updated: 06/04/2026 in Write your docs Articles Edit an article
    Learn how to create anchors within a single article and add links to jump to different sections.

88. Widget Installation

    Last updated: 09/26/2025 in Features Modern & Legacy Contextual Help Widget (deprecated)
    To install the Modern or Legacy widget in your site or application, you'll need access to make updates to the HTML code on that site. Once you have access, follow these steps to install the widget: In KnowledgeOwl go to KB s etti...

89. Slack notifications

    Last updated: 07/07/2026 in Features Notifications
    Get notifications in Slack channels when events occur in your knowledge base.

90. Required reading reporting overview

    Last updated: 11/25/2025 in Reporting and analytics Required reading reporting
    Access the Required Reading report in Reporting > Required reading.

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