Popular Articles

  1. Link to article or category

    Use the Link to Article or Category option in the editor to create an ID-based hyperlink to an article or category in your knowledge base.
  2. Troubleshooting software issues

    Having trouble with the software? Here are common troubleshooting techniques that often help.
  3. Single sign-on (SSO) overview

    KnowledgeOwl supports multiple flavors of single sign-on depending on your needs and is available on all plan levels.
  4. Reader signups

    Configure reader sign-ups so that new readers can request access, and set whether you want automatic approval or manual approval before they get access to your knowledge base.
  5. Table of contents & organization

  6. Add videos to your articles

    Learn how to add videos to your content.
  7. Use Alchemer surveys to generate content in KnowledgeOwl

    Use SurveyGizmo's HTTP Connect action to take content from a survey response and push it straight to KnowledgeOwl to create a new article.
  8. Related Articles feature overview

    Learn how Related Articles work and how to use them.
  9. Search FAQs

    Common questions about search behavior, answered.
  10. Recent Articles list

    Learn how to configure the Recent Articles list and add it to your knowledge base.