Popular Articles

  1. How search works

    Ever wanted to understand how the various pieces of search work together to return results? This section's for you.
  2. Related Articles feature overview

    Learn how Related Articles work and how to use them.
  3. Single sign-on (SSO) overview

    KnowledgeOwl supports multiple flavors of single sign-on depending on your needs and is available on all plan levels.
  4. Troubleshooting software issues

    Having trouble with the software? Here are common troubleshooting techniques that often help.
  5. Add videos to your articles

    Learn how to add videos to your content.
  6. Share articles between categories and knowledge bases

    Have an article that might fit in two different categories? Instead of creating those two articles independently, create a  Shared content article . The content (body) of the article as well as all versions stay in sync across all shared articles. E...
  7. Link to article or category

    Use the Link to Article or Category option in the editor to create an ID-based hyperlink to an article or category in your knowledge base.
  8. Search FAQs

    Common questions about search behavior, answered.
  9. Table of contents & organization

  10. Use Alchemer surveys to generate content in KnowledgeOwl

    Use SurveyGizmo's HTTP Connect action to take content from a survey response and push it straight to KnowledgeOwl to create a new article.