Popular Articles

  1. Configure SAML SSO (generic instructions)

    If we don't have a provider-specific SSO page, follow these instructions to set up SSO with your chosen provider.
  2. Use a custom font

    Learn how to use your own custom font, either from URL or uploaded to your knowledge base.
  3. Cookbook: examples with curl and Postman

    A set of curl examples, along with a Postman collection you can import and try out. The examples show simple tasks you can do with the API without additional code.
  4. Add videos to your articles

    Learn how to add videos to your content.
  5. Article Lists

    Learn which automatic article lists are available and how they work.
  6. Add and remove knowledge bases

    Learn how to add, copy, and remove knowledge bases.
  7. Add anchors within articles

    Learn how to create anchors within a single article to jump to different sections.
  8. Publishing status

    Learn what each of the publishing statuses means and does.
  9. API endpoint reference

    A list of available API endpoints, their parameters, and other key info.
  10. Reader signups

    Configure reader sign-ups so that new readers can request access, and set whether you want automatic approval or manual approval before they get access to your knowledge base.