Popular Articles

Versions overview

Last updated: 04/30/2026 in Write your docs Articles Versioning and history Versions
Optimize search

Last updated: 02/11/2025 in Search
Reader signups

Last updated: 06/25/2026 in Security and permissions Reader management

Configure reader sign-ups so that new readers can request access, and set whether you want automatic approval or manual approval before they get access to your knowledge base.
Popular Articles list

Last updated: 07/21/2026 in Look and feel Homepage look and feel Add or remove article lists

The Popular Articles list displays the top 10 most viewed articles in your knowledge base. Learn more about the list and what you can do with it.
Install Zendesk App

Last updated: 04/01/2026 in Integrations, API, and webhooks Integrations Zendesk

Install the app from the Zendesk Marketplace . To create a custom version of the app or look behind the scenes, download it from our Github repository . The KnowledgeOwl Zendesk App helps agents by... Suggesting relevant artic...
Add videos to your articles

Last updated: 11/19/2025 in Write your docs Files and images Add videos to articles

Learn how to add videos to your content.
Single sign-on (SSO) overview

Last updated: 07/23/2026 in Security and permissions Single Sign-On (SSO)

KnowledgeOwl supports multiple flavors of single sign-on depending on your needs and is available on all plan levels.
Choose your logo

Last updated: 09/26/2025 in Look and feel Overall look and feel Style your overall theme

Upload or change your logo in Settings > Style.
Create a private knowledge base with different content for different readers

Last updated: 08/07/2024 in Security and permissions KB visibility and access

Learn how to restrict content to different readers in a KnowledgeOwl knowledge base.
Troubleshooting software issues

Last updated: 05/29/2024 in Account and billing Company and product information

Having trouble with the software? Here are common troubleshooting techniques that often help.