Popular articles

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  3. Popular Articles list

    Last updated: 07/21/2026 in Look and feel Homepage look and feel Add or remove article lists
    The Popular Articles list displays the top 10 most viewed articles in your knowledge base. Learn more about the list and what you can do with it.

  4. Reader signups

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    Configure reader sign-ups so that new readers can request access, and set whether you want automatic approval or manual approval before they get access to your knowledge base.

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  7. Install Zendesk App

    Last updated: 04/01/2026 in Integrations, API, and webhooks Integrations Zendesk
    Install the app from the Zendesk Marketplace . To create a custom version of the app or look behind the scenes, download it from our Github repository . The KnowledgeOwl Zendesk App helps agents by... Suggesting relevant artic...

  8. Single sign-on (SSO) overview

    Last updated: 07/23/2026 in Security and permissions Single Sign-On (SSO)
    KnowledgeOwl supports multiple flavors of single sign-on depending on your needs and is available on all plan levels.

  9. Choose your logo

    Last updated: 09/26/2025 in Look and feel Overall look and feel Style your overall theme
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  10. Create a private knowledge base with different content for different readers

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