To install the Modern or Legacy widget in your site or application, you'll need access to make updates to the HTML code on that site. Once you have access, follow these steps to install the widget:
In KnowledgeOwl go to KB s etti...
If you're already using Zendesk, set up your contact form and Contextual Help Widget (2.0) to automatically create tickets in your Zendesk account. The contact form will then create tickets as your specified user and include some helpful met...
Configure reader sign-ups so that new readers can request access, and set whether you want automatic approval or manual approval before they get access to your knowledge base.
Configure reader sign-ups so that new readers can request access, and set whether you want automatic approval or manual approval before they get access to your knowledge base.
Install the app from the Zendesk Marketplace . To create a custom version of the app or look behind the scenes, download it from our Github repository .
The KnowledgeOwl Zendesk App helps agents by...
Suggesting relevant artic...