Popular Articles | Page 9 | KnowledgeOwl Support

Add videos to your articles

Last Updated: 11/19/2025 in Write your docs Files and images Add videos to articles

Learn how to add videos to your content.
Optimize search

Last Updated: 02/11/2025 in Search
Display Microsoft Office file in articles

Last Updated: 11/19/2025 in Write your docs Files and images Add other files to articles

How to display Microsoft Office files directly in your articles.
Explore features

Last Updated: 05/19/2026 in Learning resources Getting Started Guide

Dig into the full KnowledgeOwl feature set.
Single sign-on (SSO) overview

Last Updated: 01/22/2026 in Security and permissions Single Sign-On (SSO)

KnowledgeOwl supports multiple flavors of single sign-on depending on your needs and is available on all plan levels.
Choose your logo

Last Updated: 09/26/2025 in Look and feel Overall look and feel Style your overall theme

Upload or change your logo in Settings > Style.
Default HTML

Last Updated: 03/31/2026 in Look and feel Default HTML and CSS

Use this HTML to restore individual knowledge base layout templates.
Create a private knowledge base with different content for different readers

Last Updated: 08/07/2024 in Security and permissions KB visibility and access

Learn how to restrict content to different readers in a KnowledgeOwl knowledge base.
Troubleshooting software issues

Last Updated: 05/29/2024 in Account and billing Company and product information

Having trouble with the software? Here are common troubleshooting techniques that often help.
Salesforce configuration intro

Last Updated: 01/22/2026 in Security and permissions Single Sign-On (SSO) Salesforce SSO instructions

Salesforce SSO will restrict access to your knowledge base to only individuals with a valid login to your Salesforce account. Readers logged in to Salesforce will be able to access your knowledge base, and anyone who tries to access your knowledge...