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Here's how you can stay up-to-date on all things KnowledgeOwl: Use this sign-up form to opt in to one of our mailing lists to received updates on: New blog posts Critical Admin Updates (retiring technology or major changes to the way Knowl...
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Created on: 10/31/2019
in Features Related Articles Learn how to hide the Related Articles section from a specific article.
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You can create multiple reader accounts at once by uploading a CSV spreadsheet. Note : as soon as your import completes, your readers will receive a Welcome Email with login instructions, so if you're going to test the import, don't use r...
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Created on: 11/08/2019
in Release notes Bug Fixes Navigating to a category from the "Recommended Page Report" in the widget reporting section of the application was not taking users to the correct place In the Widget 2.0 beta, there was no way to customize the thank you text ...
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Created on: 11/07/2019
in Write the docs Snippets Learn how to use the Snippet Library to create new and find, edit, and delete existing snippets.
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Created on: 11/05/2019
in Write the docs Articles
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The Security Settings for your knowledge base ( Settings > Security ) determine the general security requirements for readers to access your knowledge base. The files you upload to your knowledge base--PDFs, Excel sheets, screenshots, Word docu...
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Created on: 11/08/2019
in Release notes Bug Fixes Setting certain article fields to 'false' via the API were not being handled correctly
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Created on: 11/04/2019
in Write the docs Articles
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Sample Your Knowledge Base at a Glance report This section will give you some summary statistics on your knowledge base, as well as on the reports contained lower in the dashboard: Published articles count: links to Manage Articles wit...