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Created on: 03/03/2021
in Release notes Today's release has feature enhancements to set the lang attribute for your KB + user in-app password reset; bug fixes for custom content category deletes + glossary term HTML in search results.
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Created on: 02/25/2021
in Release notes We've added an Archived publishing status to help you better classify unpublished content.
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Created on: 02/25/2021
in Features Manage articles Our default Editor and Writer roles have permission to archive articles. If you're using a custom user role , that role must have the Article Permission to Archive articles to bulk archive articles. You can archive multiple articles at...
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Created on: 02/25/2021
in Release notes These fixes address bugs with New Articles caching; character encoding in contact form reporting, webhook query strings, and Account details; user team bulk deletes; and copying a KB.
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Created on: 02/24/2021
in Release notes You can now opt to display matching glossary terms and their definitions in your search results!
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Learn how to style the search result glossary snippet box and text.
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Created on: 02/24/2021
in Features Glossary You can choose to display glossary terms and their definitions at the top of relevant search results.
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Created on: 02/24/2021
in Search Configuring search If you're using Glossary , you can choose to display glossary terms that match the search phrase at the top of search results. Here's how it works: If your reader searches a phrase that exactly matches a glossary term, the term and its de...
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Created on: 02/18/2021
in Release notes These fixes address bugs with category landing pages with recovered articles, the New Articles page, shared content article messages with internal article titles, and editor callout behavior.
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The messages for shared child content articles include the article name and the knowledge base name. This works great if your parent and child are in different knowledge bases; but what if you have multiple children in the same knowledge base, and t...