New Articles

  1. July 9, 2018 New

    Feature Requests Upgrade to Froala Version 2.8.4 (modern editor) Bug Fixes  Paste from Word  was not properly formatting headers, bolds,  italics, and hyperlinks Paste from Google Docs was missing headers and doing weird things...
  2. July 12, 2018

    Feature Requests Added more validation to contact form to further prevent empty submissions Bug Fixes Export articles to CSV wasn't working with some filters Old images were appearing broken in the library Editor was adding extra &nb...
  3. July 6, 2018

    Feature Requests We removed the character limit for category and article meta-descriptions. Bug Fixes Previously you could try to add multi-word synonyms even though they didn't save or work. Now there will be an alert if you try to set up...
  4. June 21, 2018

    Bug Fixes The new articles widget and page were displaying articles with published dates before those without, leading to confusion. Sub-categories were losing their parent property in the API. Some articles weren't displaying in the applica...
  5. Test

  6. SEO Guide

    Search Engine Optimization (SEO) is a way of enhancing the findability of your knowledge base content for your users and giving others the opportunity to discover your knowledge base.
  7. May 28, 2018

    Feature Requests New setting to allow the indexing of large PDFs (greater than 100 pages). Previously we were not indexing large PDFs as they would show up in most searches. This is still the default but you can override it now under Settings >...
  8. May 26, 2018

    Bug Fixes The article parameter inherited_roles was not being set when creating articles in a restricted category.
  9. Cookie Declaration

    You can read more about our cookies, withdraw consent, or change consent anytime on our Cookie Declaration page.
  10. May 24, 2018

    Updates to bring KO into compliance with the GDPR.