New Articles

  1. 🥒 Nat'l Pickle Day bugfixes New

    These fixes address issues with lists in the Editor, merge codes appearing in PDFs, and a missing customize text string. We're also looking for volunteers to try out our UI changes.
  2. 🎷 Nat'l Saxophone Day bugfixes New

    These fixes address UI improvements, and issues with PDFs, left-hand navigation, and URLs with special characters.
  3. 🍝 Nat'l Pasta Day bugfixes

    These fixes address an issue with uploading .xlsx files, and a UI improvement for viewing your knowledge base.
  4. Version notes

  5. View version notes

    Learn how to view version notes.
  6. What are version notes?

    Learn how to use the version notes field.
  7. Why are some screenshots blurry?

    Screenshot blurriness can come from a few places in your authoring workflow. Usually those issues lie outside of KnowledgeOwl. We don't do any processing or resizing on the images you upload to your content. If you're seeing image blurriness or in...
  8. Create consistent screenshots

    If you've noticed an inconsistency between screenshot resolution or blurriness in your content, follow these checklists to troubleshoot what's going on.
  9. 🐭 Nat'l Moldy Cheese Day bugfixes

    These fixes address an issue with custom content categories. These notes also cover improvements made to favorites, trial account privacy, and reader login pages.
  10. 💇Category Editor makeover: Righthand column edition

    We've updated the category editor to use the same style righthand column as the article editor and made custom content category versions much easier to use.