New Articles

  1. 🍌 National Banana Day Bugfixes New

    These fixes address bugs related to our File Library, versions and revisions, article editor, our honeypot, API, and improvements to SEO & Needs Review status.
  2. Customize Text: New custom role permission New

    We've added the Customize Text tool into the options for custom author roles. If you're using custom roles, we encourage you to review them to be sure your authors have appropriate permissions!
  3. 🐹 Nat'l Pet Day bugfixes New

    These fixes address a missing undo/redo button and copy/paste issues in the article editor. We also made small improvements related to the left-hand navigation.
  4. 😱 We had a problem with our contact form: we are sorry if we missed you! New

    We had a problem with our in-app contact form from March 19 - April 14.
  5. Configure Related Articles

  6. How to use Related Articles

    Learn how Related Articles work and how to use them.
  7. Display Related Articles only in specific articles

    Follow these instructions to remove Related Articles globally and then add the section only into specific articles.
  8. Readd the Related Articles section to my articles

    If you have a customized theme, the Related Articles section might have been removed entirely. Below, we offer instructions on how to re-add it to your main article body or the right column. Choose the implementation that makes sense for you! ...
  9. Do deleted or archived articles show in Related Articles?

    Previously published articles or categories set as Related Articles will not display in the live knowledge base, but will still appear in Related Articles lists in the editor.
  10. Use both manual and automatic Related Articles

    Learn what happens when you use automatic Related Articles and manually add Related Articles.