New Articles

  1. What happens during scheduled downtime New

    Knowledge bases, the application, and the API will be unavailable. All requests (whether to knowledge bases, the application, or the API) will return an HTTP status of 503 - Service Unavailable . People will see an unbranded page with this...
  2. 🦪 Nat'l Oyster Day bugfixes New

    These notes address how Zapier can now change reader groups, Widget supports COEP security headers, and bugfixes for automatic anchors and reader search.
  3. Generate article meta description with Owl Intelligence New

    Discover how to use Owl Intelligence to generate an article meta description that fits your knowledge base tone and style.
  4. Generate article content with AI New

    Use Owl Intelligence to generate a new article's content using an AI prompt.
  5. 💌 Email notifications have arrived! New

    Learn about KnowledgeOwl's new email notifications for knowledge base events like article creation, publishing, and comments. Admins can configure notifications for different recipients and knowledge bases through the new Account > Notifications menu.
  6. Available email notification events New

    View a list of all the available email notification events and when they're triggered.
  7. Delete an email notification New

    Follow these instructions to delete an email notification you don't need anymore.
  8. Edit an email notification New

    Follow these steps to edit an existing email notification.
  9. Create a new email notification New

    Create a new email notification to receive emails when specific author or reader events occur in your knowledge base.
  10. Snippet standardization checklist New

    Use our snippet standardization checklist as a review checklist to standardize existing snippets, a snippet creation checklist, or both.