New Articles

  1. 🥥 Nat'l Coconut Cream Pie Day bugfixes New

    These updates improve Word import workflows, add style options for the TOC, reduce spammy search data, improve reader and Glossary UX, keep API snippets out of Google, and sprinkle in some delight with a new owl helper in search.
  2. 🐾 Nat'l Pet Day 2025 bugfixes New

    These notes outline a new export comments option, our new billing page, as well as fixes addressing issues with old links + the widget, tabbed layouts + special characters, an incorrect merge code.
  3. 📄New release: Import from Word New

    Import Word documents without copying and pasting in Tools > Import. Import single Word documents, split one Word document into multiple articles, or import a zip file of multiple documents.
  4. Import from Word New

    Import one or more Word documents as articles in your knowledge base.
  5. How do I subscribe to KnowledgeOwl?

    Go to Account > Billing to subscribe to KnowledgeOwl.
  6. Switch from yearly to monthly subscription

    Downgrade from a yearly to monthly subscription by contacting our billing team.
  7. Create a CSV export of your Comments report

    Learn how to generate and download a CSV export of your comments.
  8. Change comments placeholder, prompt, or button text

    You can change all comments-related placeholder, prompt, and button text in Customize > Default text.
  9. Get emails when comments are submitted

    Define one or more email addresses to send comment notifications to, set an Email From name so you can set up inbox filters or rules, and choose the frequency of the emails.
  10. Set up comments