Use the Other file format import option if you want to import content from a tool we don't have explicit instructions for and you can generate a non-CSV file export from that tool. This sends your file to our imports team, who will try to assist you.
Use the Other tool import option if you want to import content from a tool we don't have explicit instructions for and you can't generate a file export from that tool. This sends some information to our imports team, who will try to assist you.
Use this importer to get your content into KnowledgeOwl if your current knowledge base solution supports CSV exports and isn't listed in our third-party imports.
Imports, imports, and more imports! We've added a HubSpot importer, a generic CSV importer, and some import options when we don't have the tool you need. Plus we made the imports page prettier.
These bugfixes address issues with glossary terms and the table of contents and snippet rendering optimization. Plus we've added AI agent tracking in Owl Analytics!
These fixes address issues with related articles not working in private knowledge bases and the widget, along with broken links within custom content categories in the widget.