New Articles

1. 🌊 Nat'l Manatee Appreciation Day bugfixes New

   Published On: 03/25/2025 in Release notes
   These fixes address issues with the Articles page, add more delight, add more metadata fields for your knowledge base, and recommend a more reliable way to require authentication for files and images.

2. Change authentication type for image / file security New

   Created On: 03/25/2025 in Security and permissions Advanced security options
   If you require authentication to view images or files in your knowledge base, make sure you're using temporary access links as the access method.

3. 🤤 Nat'l Potato Chip Day bugfixes New

   Published On: 03/13/2025 in Release notes
   These fixes address issues with special characters when creating custom Manage filters, an accessibility improvement, new prevention of spam ratings, and a broken image within the new comments email.

4. Why does my Security settings page prevent public access?

   Created On: 03/27/2025 in Getting Started Guide Trial FAQs
   During your trial, public access to your knowledge base is restricted. Choosing Public for Content authentication won't change this.You can still share it by using a shared password, reader logins, or other secure options.

5. What features are available during my trial?

   Created On: 03/27/2025 in Getting Started Guide Trial FAQs
   Our entire feature set is available in your trial, except for features bad actors have abused in the past.

6. Default HTML

   Created On: 03/13/2025 in Look and feel Default HTML and CSS
   Use this HTML to restore individual knowledge base layout templates.

7. Default Custom CSS

   Created On: 03/13/2025 in Look and feel Default HTML and CSS
   Use this Custom CSS to take your CSS back to our default Support theme.

8. SMTP feature overview

   Created On: 03/11/2025 in Features SMTP
   Learn what SMTP is, why you might want it, and what configuration options KnowledgeOwl supports.

9. Article title prompts for Linus Assist

   Created On: 03/11/2025 in Features Linus Assist
   Not sure where to begin? Use Linus Assist to generate templates or outlines, or copy some of our team's favorite wacky prompts.

10. Glossary feature overview

    Created On: 03/04/2025 in Features Glossary
    Use the Glossary to define a list of key terms, acronyms, and abbreviations and provide definitions for those terms in your content.

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