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  1. Comments feature overview

    Use comments to get text feedback from your readers to identify content gaps, unclear content, or typos in your knowledge base.
  2. CSV export tips and tricks

    A list of common article review wants and which columns to include in your export for those types of reviews.
  3. Generate your CSV export

    Use Export Articles to CSV and select the columns you want included.
  4. When to use the CSV export

    The CSV export respects your Manage filter but gives you way more information than the list displayed on the page.
  5. Use Manage filters

  6. Manage articles feature overview

    Manage Articles is designed to give you a view of all your articles across all categories and publishing statuses. Use Manage to: Sort, filter, and search within your articles to view articles that meet your filter criteria. Export any view to...
  7. Run Advanced searches

  8. Advanced search CSV download

    Use the Advanced Search CSV download to filter by object type, last modified author, and other details.
  9. Advanced search Results table

    Use the on-page Results table to quickly review the results of your Advanced Search.
  10. Review Advanced search results

    Learn how to review your results in table or CSV export form.