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AI chatbot troubleshooting

Created On: 12/04/2025 in Features AI chatbot
Customize AI chatbot text

Created On: 12/04/2025 in Look and feel Customize default text

Learn how to change the AI chatbot's text and labels to match your knowledge base or language.
Broken link checker overview

Created On: 11/26/2025 in Features Broken link checker
How can I buy extra AI credits?

Created On: 11/18/2025 in Account and billing Plans & pricing

Buy extra AI credits without upgrading your plan. Contact support to add usage capacity tailored to your needs.
AI security and privacy at KnowledgeOwl

Created On: 11/13/2025 in Security and permissions Security, privacy, and compliance

KnowledgeOwl offers several AI-powered features designed to enhance your authoring and reader experiences while keeping your data private and secure. This page outlines how our AI features work, what data is used, and how we protect your informat...
🍨 Nat'l Sundae Day bugfixes and improvements

Published On: 11/10/2025 in Release notes

These release notes cover an Enterprise custom roles fix, Confluence and Word import improvements, top 100 article limits for analytics pages, and Owl Analytics audience filtering and timeout fixes.
AI chatbot JavaScript API Reference

Created On: 11/05/2025 in Features AI chatbot External website AI chatbot embed

A list of JavaScript methods and events to control the chatbot and respond to its state changes.
Add context to chatbot queries

Created On: 11/05/2025 in Features AI chatbot External website AI chatbot embed

Learn how to make your chatbot's answers more relevant by passing custom data attributes with your embed code.
Embed AI chatbot on an external website or app Updated

Created On: 11/05/2025 in Features AI chatbot External website AI chatbot embed

Embed your AI chatbot on external websites and apps. Learn the setup steps and authentication options.
Early access: AI chatbot & semantic search

Published On: 11/05/2025 in Release notes

Learn about the new Early Access features for KnowledgeOwl's AI chatbot & semantic search: external embedding, Reader Group controls, branding options, and authentication.