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11. Search an Owl Analytics report

    Created On: 12/09/2025 in Reporting and analytics Owl Analytics Use Owl Analytics reports Filter, search, & export reports
    Use the search function in certain Owl Analytics reports to search and filter the reports.

12. Filter, search, & export reports

    Created On: 12/09/2025 in Reporting and analytics Owl Analytics Use Owl Analytics reports

13. AI chatbot reporting overview

    Created On: 12/09/2025 in Reporting and analytics AI chatbot reporting
    Get an overview of the sections and data contained in your AI chatbot reporting.

14. Owl Intelligence credits

    Created On: 12/09/2025 in Reporting and analytics AI chatbot reporting
    View your used and remaining Owl Intelligence credits in your AI chatbot reporting.

15. Delete a snippet

    Created On: 12/09/2025 in Write your docs Snippets
    Delete a snippet from the Snippets page. Learn more about what happens when you delete a snippet (and why you should check references first!).

16. 🥐 Nat'l Pastry Day bugfixes and improvements

    Published On: 12/08/2025 in Release notes
    These notes address bugfixes for our contextual help widget and article import tool, as well as improvements to bulk editing in Manage and data export in Owl Analytics.

17. Fix the temporarily unavailable chatbot error

    Created On: 12/04/2025 in Features AI chatbot AI chatbot troubleshooting
    Learn how to resolve the "Something went wrong. Chatbot responses may be temporarily unavailable." AI chatbot error message.

18. AI chatbot troubleshooting

    Created On: 12/04/2025 in Features AI chatbot

19. Customize AI chatbot text

    Created On: 12/04/2025 in Look and feel Customize default text
    Learn how to change the AI chatbot's text and labels to match your knowledge base or language.

20. Disable video downloads

    Created On: 12/02/2025 in Write your docs Files and images Add videos to articles
    Don't want people downloading your videos? Use this script to disable the Download option and prevent right-click Save video as.

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