New Articles

  1. Change existing URL redirect article to a regular article

    Learn how to convert a URL redirect article back into a regular article.
  2. Use author teams in content

  3. Create and administer author teams

  4. Author teams overview

    Learn what author teams are and how to use them to define which authors can edit which content.
  5. Edit and delete author teams

    Learn how to edit existing author team names or delete author teams you don't need anymore.
  6. 🌿 Nat'l Haiku Day bugfixes and improvements

    These notes address AI chatbot fixes, new content imports from Helpjuice and Document360, glossary highlighting controls, and our new editor.
  7. Disable highlighting for a glossary term

    Learn how to disable automatic highlighting for a specific glossary term and review examples for when this setting is most helpful.
  8. 🎉 Article editor redesign: Opt in for early testing!

    Try out the redesigned article editor! We've taken a streamlined approach which is radically different from the current editor, and we know that's a big change. Give us your feedback and help us make it the best we can before we officially release it.
  9. How inherited reader groups work

    Learn how reader groups inherited from categories work and how you can refine them.
  10. Content with multiple reader groups

    Learn how to set whether readers must be a member of all groups or any group to view restricted content.