New Articles

  1. Sort search results

    Created On: 12/30/2025 in Search Search your knowledge base Keyword search
    Learn what the different sorting options in search are and what they do.

  2. Import from Helpjuice

    Created On: 12/29/2025 in Write your docs Import content
    Learn how to import your Helpjuice content to a KnowledgeOwl knowledge base.

  3. Manage CSV export column list

    Created On: 12/23/2025 in Features Manage articles Export Manage articles to CSV
    View a complete list of the Manage CSV export columns, a description of the information they contain, and sample entries for how that information is formatted.

  4. Rename favorites

    Created On: 12/23/2025 in Features Article favorites Set up favorites
    Change the "Favorites" wording and labels to make them more your own.

  5. Auto approve comments

    Created On: 12/23/2025 in Features Comments Set up comments
    Learn how to turn off comment moderation so all submitted comments are immediately approved and displayed in your knowledge base.

  6. What happens when I approve a comment?

    Created On: 12/23/2025 in Reporting and analytics Comments reporting
    Approved comments are moved to the Approved Comments Reporting filter and displayed in your live knowledge base.

  7. Use the Period filter

    Created On: 12/17/2025 in Reporting and analytics Owl Analytics Use Owl Analytics reports Filter, search, & export reports
    The  Period dropdown in the Owl Analytics reports lets you filter the report by date. It includes these options: Current: Today The Today filter shows visits and views from today only. Current: This week The This week filter shows visits an...

  8. Use the Audience filter

    Created On: 12/17/2025 in Reporting and analytics Owl Analytics Use Owl Analytics reports Filter, search, & export reports
    Learn about the pre-built audience filters available in Owl Analytics reports.

  9. Search an Owl Analytics report

    Created On: 12/09/2025 in Reporting and analytics Owl Analytics Use Owl Analytics reports Filter, search, & export reports
    Use the search function in certain Owl Analytics reports to search and filter the reports.

  10. Filter, search, & export reports

    Created On: 12/09/2025 in Reporting and analytics Owl Analytics Use Owl Analytics reports
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