New Articles

  1. Owl Intelligence credits

    Created On: 12/09/2025 in Reporting and analytics AI chatbot reporting
    View your used and remaining Owl Intelligence credits in your AI chatbot reporting.

  2. Delete a snippet

    Created On: 12/09/2025 in Write your docs Snippets
    Delete a snippet from the Snippets page. Learn more about what happens when you delete a snippet (and why you should check references first!).

  3. AI chatbot troubleshooting

    Created On: 12/04/2025 in Features AI chatbot

  4. Customize AI chatbot text

    Created On: 12/04/2025 in Look and feel Customize default text
    Learn how to change the AI chatbot's text and labels to match your knowledge base or language.

  5. Broken link checker overview

    Created On: 11/26/2025 in Features Broken link checker

  6. 🎶 Nat'l Jukebox Day bugfixes

    Published On: 11/25/2025 in Release notes
    These fixes address bugs for Word imports, video playback with secure files, glossary styling, file references, and UI improvements.

  7. How can I buy extra AI credits?

    Created On: 11/18/2025 in Account and billing Plans & pricing
    Buy extra AI credits without upgrading your plan. Contact support to add usage capacity tailored to your needs.

  8. AI security and privacy at KnowledgeOwl

    Created On: 11/13/2025 in Security and permissions Security, privacy, and compliance
    KnowledgeOwl offers several AI-powered features designed to enhance your authoring and reader experiences while keeping your data private and secure. This page outlines how our AI features work, what data is used, and how we protect your informat...

  9. 🍨 Nat'l Sundae Day bugfixes and improvements

    Published On: 11/10/2025 in Release notes
    These release notes cover an Enterprise custom roles fix, Confluence and Word import improvements, top 100 article limits for analytics pages, and Owl Analytics audience filtering and timeout fixes.

  10. AI chatbot JavaScript API Reference

    Created On: 11/05/2025 in Features AI chatbot External website AI chatbot embed
    A list of JavaScript methods and events to control the chatbot and respond to its state changes.
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