New Articles

Convert multiple Word documents to multiple articles

Created on: 09/17/2026 in Write your docs Import content Import Word documents

Learn how to convert a zip file containing multiple Word documents into multiple articles in KnowledgeOwl. A huge timesaver if you have a lot of Word documents you want to convert to articles!
Create a Word document shareable link article

Created on: 09/17/2026 in Write your docs Import content Import Word documents

Learn how to upload a Microsoft Word file to your Files storage and instantly create a URL redirect article pointing at that file.
Convert and split a Word document into separate articles

Created on: 09/17/2026 in Write your docs Import content Import Word documents

Learn how to convert a Word document into multiple articles in KnowledgeOwl, split based on heading. A huge timesaver if you have a large Word document you want in KnowledgeOwl!
Convert a Word document to an article page

Created on: 09/17/2026 in Write your docs Import content Import Word documents

Learn how to convert a Word document into an article in KnowledgeOwl without having to copy and paste or endlessly battle formatting.
Embed a single Word document in an article

Created on: 09/17/2026 in Write your docs Import content Import Word documents

Learn how to upload a Microsoft Word file to your Files storage and embed a link to it in a new article.
Import Word documents

Created on: 09/17/2026 in Write your docs Import content

Have existing content in Microsoft Word? Find the Word import path that best fits your documents and what you want to see in KnowledgeOwl.
SOC 2

Created on: 09/17/2026 in Security and permissions Security, privacy, and compliance

KnowledgeOwl is currently pursuing a SOC 2 audit. We are working through vendor selection now, and we will update this page as the audit progresses. SOC 2 is an attestation report rather than a certification, so there is no badge or certificate to ...
📈 Owl Analytics enabled in all accounts

Published on: 09/09/2026 in Release notes

We're enabling Owl Analytics in all accounts beginning September 15, 2026.
🥥 World Coconut Day improvements and bugfixes

Published on: 09/02/2026 in Release notes

We've released recent improvements including enhanced renewal reminders, AI chatbot date tracking, and bugfixes for favorites, version notes, special characters, and video imports.
🔑 New API key feature: Scope keys to specific knowledge bases and resources

Published on: 08/24/2026 in Release notes

Upgrade to a new scoped API key and select which knowledge bases the key can access, which actions it can complete on specific resources, and which account-level resources it can access.