New articles

11. Set which fields to automatically display at the top of the editor

    Created on: 07/15/2026 in Write your docs Articles Set article editor behavior
    Learn how to display additional fields at the top of the editor for individual articles or all articles.

12. Change your default save action

    Created on: 07/15/2026 in Write your docs Articles Set article editor behavior
    Learn what the different default save actions do and how to change your default save action.

13. Find and replace text within an article

    Created on: 07/14/2026 in Write your docs Articles Edit an article
    Learn how to use the editor Find and replace option to update text in your article.

14. 🪝 New: Webhook, Slack, and email notifications for category events

    Published on: 07/08/2026 in Release notes
    Extend your knowledge base notifications with events within categories. Build custom alerting integrations tailored to your needs.

15. Add inline styles to articles

    Created on: 07/09/2026 in Write your docs Articles Edit an article
    Learn all about the Inline styles available in the article editor, what they do, when to use them, and how to style them.

16. Add details/summary blocks into articles

    Published on: 07/07/2026 in Look and feel Article look and feel Common article customizations
    Learn how to add expanding/collapsing sections in your articles using the Details/summary block editor control. No coding skills required!

17. Style details/summary blocks

    Published on: 07/07/2026 in Look and feel Article look and feel Common article customizations
    Learn how to customize the colors and border of your article details/summary blocks.

18. 🍨Nat'l Strawberry Sundae Day bugfixes and improvements

    Published on: 07/07/2026 in Release notes
    These fixes address bugs with shared content syncing, custom CSS search, inherited reader group permissions, and creating from templates. It also includes improvements to the AI Chatbot and blocking search indexing in your knowledge base.

19. Purge deleted articles in Manage

    Created on: 07/07/2026 in Features Manage articles Bulk edit articles
    Learn how to purge deleted articles in Manage to permanently remove them from KnowledgeOwl.

20. 🎨 AI chatbot improvement: Brand your chatbot

    Published on: 06/23/2026 in Release notes
    Customize your AI Chatbot with branded colors, avatars, and text. Learn how to personalize your chatbot's appearance and voice to match your brand.

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