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Customize default text for AI chatbot Updated

Created On: 11/05/2025 in Features AI chatbot Set up AI chatbot

Make the AI chatbot fit your brand or language by customizing the text that appears within it.
Set table of contents default display

Created On: 10/30/2025 in Look and feel Table of contents look and feel Style your table of contents

Choose whether to have the table of contents always open, closed until opened, or closed on homepage but open everywhere else.
Style image captions

Created On: 10/29/2025 in Look and feel Article look and feel

Change the grey background and white text color of your image captions.
Chatbot OAuth 2.0 authentication

Created On: 10/25/2025 in Features AI chatbot External website AI chatbot embed

For external embeds of private knowledge bases or mixed-content knowledge bases, set your AI chatbot up with authentication. Follow these instructions to use OAuth 2.0 authentication.
Chatbot JWT authentication

Created On: 10/25/2025 in Features AI chatbot External website AI chatbot embed

For external embeds of private knowledge bases or mixed-content knowledge bases, set your AI chatbot up with authentication. Follow these instructions to use JWT authentication.
🍝 Nat'l Pasta Day bugfixes

Created On: 10/16/2025 in Release notes

These updates include an enhanced Basic Auth for web crawlers and bugfixes for Reporting configuration errors, refined AI permissions, and Glossary Editor access.
Manage bulk edit options

Created On: 10/15/2025 in Features Manage articles Bulk edit articles

View a list of Manage's bulk edit options and what each does.
Required reading overview for readers

Created On: 10/15/2025 in Features Required Reading Required Reading instructions for readers

Get an overview of what readers will see and how they acknowledge having read required reading.
Required Reading instructions for readers

Created On: 10/15/2025 in Features Required Reading
Required Reading feature overview

Created On: 10/14/2025 in Features Required Reading

If you need to track that employees are reading updated policies and procedures, or if you want to have a set of required articles for new hires or department onboarding, consider using Required Reading. Use Required Reading to mark articles as...