New articles

  1. Microsoft Entra ID SCIM provisioning for authors New

    Created on: 10/24/2026 in Security and permissions Author management SCIM provisioning for authors
    Learn how to set up Microsoft Entra ID SCIM provisioning to automatically create, update, and remove knowledge base authors from Entra.

  2. Integrate contact form with Freshservice New

    Created on: 10/24/2026 in Features Contact Form Set up your contact form
    Learn how to set up your contact form to create tickets in Freshservice.

  3. New resource: API guide for AI coding assistants New

    Created on: 10/19/2026 in Release notes
    We've published a guide to using the KnowledgeOwl API with AI coding assistants like Claude, ChatGPT, and Copilot, covering where to start, what every request needs, and safe updates.

  4. 📖 Nat'l Dictionary Day bugfixes and improvements New

    Published on: 10/15/2026 in Release notes
    We've released improvements including a cleaner top navigation bar, a Help Scout Docs importer, and a current-year merge code, plus bugfixes for Owl Analytics and the webhooks API.

  5. Import from Help Scout New

    Published on: 10/14/2026 in Write your docs Import content
    Learn how to import your Help Scout Docs into your KnowledgeOwl knowledge base.

  6. SCIM overview

    Published on: 10/13/2026 in Security and permissions Author management SCIM provisioning for authors
    Learn more about System for Cross-domain Identity Management (SCIM) provisioning for authors and which options are available in KnowledgeOwl.

  7. Semantic search

    Published on: 10/13/2026 in Search How search works: Advanced
    Turn on semantic search to let readers find answers naturally. Search conversationally alongside keyword matching without disrupting your current setup.

  8. API guide for AI coding assistants

    Published on: 10/12/2026 in Integrations, API, and webhooks API Use the KnowledgeOwl API
    If you're using AI coding assistants to interact with your knowledge base, use this guide for tips, tricks, and common gotchas to keep your process running smoothly.

  9. Nav change: Articles are now Pages + new import options

    Published on: 09/24/2026 in Release notes
    We've renamed the Articles menu item to Pages and added a bunch of import options there, including a PDF importer and some automatic URL redirect creation workflows!

  10. Add a PDF document to your file library

    Created on: 09/22/2026 in Write your docs Import content Import PDF documents
    Use the Import option to Add to file library to add PDF documents or other files directly to your Files storage.
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