New Articles

  1. About Fancybox

    Learn what Fancybox is and why you might want to use it in your knowledge base.
  2. Add Fancybox to click to zoom/enlarge images

    Learn how to add Fancybox to your knowledge base to add click to zoom/enlarge image functionality to your articles.
  3. 🍯New spam protection option: Honeypot

    We've rolled out a homegrown alternative to Google reCAPTCHA. See if it might be a good choice for you!
  4. 🦸‍♀️Nat'l Working Moms Day bugfixes

    These fixes address bugs with links and pasting in the editor itself and bugs in the righthand column of the editor, too!
  5. Use action links with # or javascript:void(0)

    Learn how to use action hyperlinks with # or javascript:void.
  6. Style your table footer

    Learn how to use Custom CSS to change the global defaults for your table footers.
  7. 🎉Article Editor upgrade!

    Modern Editor now has an Insert Anchor tool, dropdowns to format your lists, table footers, more emojis, updated icons, and a cleaner look. Alert div styles have been replaced with paragraph styles.
  8. PDF Merge Codes

    See the merge codes available for use in the Standard PDF export, Custom PDF exports, and individual article PDFs.
  9. Remove "Made with KnowledgeOwl" statement from footer

    Follow these steps to remove the "Made with KnowledgeOwl" statement included in your knowledge base footer.
  10. Can multiple authors work on the same article?

    Multiple authors can view the same article. The editor will detect if multiple authors are editing it and will warn on-save so you can decide whose changes to keep or discard.