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Copy a knowledge base's theme

Created On: 08/28/2024 in Look and feel Overall look and feel Style your overall theme

If you have multiple knowledge bases, copy the theme of one knowledge base to another to save yourself time and effort.
Reset your theme

Created On: 08/28/2024 in Look and feel Overall look and feel Style your overall theme

Reset your knowledge base back to the initial theme we're creating new knowledge bases with.
🥔 Nat'l Potato Day bugfixes

Published On: 08/18/2024 in Release notes

These fixes address bugs related to accented characters, previewing login pages, Vimeo embeds, rejected cookies, and ToC HTML. We intro a Confluence import tool and a new revert Style option.
Remove article lists from your homepage

Created On: 08/07/2024 in Look and feel Homepage look and feel

Learn how to remove the Popular Articles, New Articles, and Updated Articles lists from your homepage.
Convert a private knowledge base to mixed public and private

Created On: 07/24/2024 in Security and permissions KB visibility and access

Follow these instructions to convert your existing totally private knowledge base to have some public content.
Knowledge base backup

Created On: 07/24/2024 in Security and permissions Security, privacy, and compliance

KnowledgeOwl backs up your knowledge base to two geographic locations every day. We also offer backup options you can run yourself.
🍬 Nat'l Sour Candy Day bugfixes

Created On: 07/18/2024 in Release notes

This release note addresses changes made to the Style Settings page, our new ability to move file libraries between knowledge bases, and a bugfix related to Greek characters.
Why is an American company charging me, a non-American, sales tax?

Created On: 07/12/2024 in Account and billing Billing

Are you checking out from outside the United States? Learn more about the sales tax charges you might see.
🥥 Nat'l Coconut Day bugfixes

Published On: 06/25/2024 in Release notes

These fixes address bugs in API and in-app search, merging tags, and article favorites, as well as an improvement to the Homepage area of the app to add more clarity (we hope!).
🪄More detailed version permissions options

Created On: 06/12/2024 in Release notes

We've added separate permissions for editing, activating, and deleting versions and decoupled activating versions from publishing articles.