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Purge deleted articles in Manage

Created on: 07/07/2026 in Features Manage articles Bulk edit articles

Learn how to purge deleted articles in Manage to permanently remove them from KnowledgeOwl.
🎨 AI chatbot improvement: Brand your chatbot

Published on: 06/23/2026 in Release notes

Customize your AI Chatbot with branded colors, avatars, and text. Learn how to personalize your chatbot's appearance and voice to match your brand.
Add and remove customized text strings

Created on: 06/22/2026 in Look and feel Customize default text

Learn how to add and remove customized text strings (and when you may need to make changes for them to work).
Customize default text overview

Created on: 06/22/2026 in Look and feel Customize default text

Learn more about how to use Customize > Default text to make the language in your knowledge base completely yours.
Glossary styling overview

Created on: 06/22/2026 in Look and feel Glossary look and feel

The Glossary consists of two key styling elements: The Glossary page itself : Refer to the instructions in Style the Glossary page . Glossary terms and definitions , which may appear directly within articles and categories or within ...
Homepage customization overview

Created on: 06/19/2026 in Look and feel Homepage look and feel

Learn about the two different places you can customize your homepage and get an overview of changes you can make.
Author FAQs and troubleshooting

Created on: 06/18/2026 in Security and permissions Author management
Author overview

Created on: 06/18/2026 in Security and permissions Author management
✍️ New: Customize your llms.txt file

Published on: 06/17/2026 in Release notes

Create llms.txt in KnowledgeOwl to help AI understand your help content better. Set up this emerging standard for improved AI discoverability today.
Configure SAML SSO with Okta

Created on: 06/17/2026 in Security and permissions Single Sign-On (SSO) SAML SSO instructions

Learn how to set up SAML SSO for your knowledge base using Okta.