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💄Glossary interface and settings makeover

Published On: 09/15/2025 in Release notes

Glossary now has a WYSIWYG editor for definitions, a dedicated KB settings page for easier admin, and a much snazzier user interface.
Export glossary terms

Created On: 09/10/2025 in Features Glossary Add terms to your Glossary

Export a complete list of your glossary terms using the Export to CSV option.
Delete glossary terms

Created On: 09/10/2025 in Features Glossary Add terms to your Glossary

Delete glossary terms individually using the trashcan icon or in bulk by checking boxes and using the Delete option.
Edit existing glossary term

Created On: 09/10/2025 in Features Glossary Add terms to your Glossary

Edit a glossary term using the gear cog icon next to the term.
Glossary feature overview

Created On: 09/10/2025 in Video Library

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🖖 Nat'l Star Trek Day bugfixes

Published On: 09/07/2025 in Release notes

These notes address fixes for broken link checker false positives and missing reports, CSS variable implementation for easier theme customization, glossary search result display titles, and FastSpring billing page errors with apostrophes in names
Widget setup and installation overview

Created On: 08/27/2025 in Features Contextual Help Widget (2.0) Set up Widget Widget setup and installation

Follow these instructions to set up and install your contextual help widget.
📈 Introducing Owl Analytics

Published On: 08/25/2025 in Release notes

Introducing our own robust knowledge base analytics tool embedded directly within KnowledgeOwl.
Owl Analytics reports quick start

Created On: 08/25/2025 in Reporting and analytics Owl Analytics Use Owl Analytics reports

Your guide to map common knowledge base questions to Owl Analytics reports.
Use Owl Analytics reports

Created On: 08/25/2025 in Reporting and analytics Owl Analytics

How to use each of the Owl Analytics reports (where the true magic is).