New Articles

  1. Advanced search CSV download

    Use the Advanced Search CSV download to filter by object type, last modified author, and other details.
  2. Advanced search Results table

    Use the on-page Results table to quickly review the results of your Advanced Search.
  3. Review Advanced search results

    Learn how to review your results in table or CSV export form.
  4. Advanced search feature overview

    Use Advanced Search to search the underlying HTML of your articles and custom content categories.
  5. 🔎 Advanced search: Performance and display improvements

    Advanced search is now much faster and you can view your search results without having to download a CSV!
  6. Why does my Security settings page prevent public access?

    During your trial, public access to your knowledge base is restricted. Choosing Public for Content authentication won't change this.You can still share it by using a shared password, reader logins, or other secure options.
  7. Which features are available during my trial?

    Our entire feature set is available in your trial, except for features bad actors have abused in the past.
  8. 🌊 Nat'l Manatee Appreciation Day bugfixes

    These fixes address issues with the Articles page, add more delight, add more metadata fields for your knowledge base, and recommend a more reliable way to require authentication for files and images.
  9. Change authentication type for image / file security

    If you require authentication to view images or files in your knowledge base, make sure you're using temporary access links as the access method.
  10. 🤤 Nat'l Potato Chip Day bugfixes

    These fixes address issues with special characters when creating custom Manage filters, an accessibility improvement, new prevention of spam ratings, and a broken image within the new comments email.