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31. What content fields are replaced

    Created On: 04/30/2026 in Features Find and replace Replace content
    Learn which object fields are replaced during find and replace jobs and which aren't.

32. Perform a tag audit

    Created On: 04/29/2026 in Write your docs Tags
    Want to know how many times a tag's been used, get a list of all the tags in your knowledge base, or to determine if you have similarly-named tags that could be merged or deleted? In the Tags page, generate a Tags Usage Report to get a list o...

33. Use tags in content

    Created On: 04/29/2026 in Write your docs Tags
    Learn how to add and remove tags in articles and categories.

34. Tags feature overview

    Created On: 04/29/2026 in Write your docs Tags
    A tag is a word or short phrase that describes your article. The easiest way to think about tags is to consider them like filters you can use to create curated lists of articles. Add as many tags to your articles as you like, whether for your int...

35. 🐕 Nat'l Adopt a Shelter Pet Day release notes

    Created On: 04/29/2026 in Release notes
    These releases include improvements to our AI Chatbot reporting, AI chatbot wildcard and multiple domain support, URL redirect improvements, and version activation via the API. And as a bonus: shelter pet photos from the KnowledgeOwl team.

36. Add tags to multiple articles in bulk

    Created On: 04/29/2026 in Write your docs Tags Use tags in content
    Use a custom Manage filter and a bulk edit to add tags to multiple articles at once.

37. Common HTTP status codes

    Published On: 04/27/2026 in Features URL checker Use the URL checker links report
    Learn a bit about the HTTP status codes you'll see in the URL checker links report and when you might want to ignore certain codes.

38. URL redirect best practices

    Created On: 04/22/2026 in Write your docs Articles Edit an article
    Learn best practices for how to use URL redirects, whether and how to surface them in your search results, and which redirect type setting to use.

39. Change existing URL redirect article to a regular article

    Created On: 04/22/2026 in Write your docs Articles Edit an article
    Learn how to convert a URL redirect article back into a regular article.

40. Use author teams in content

    Created On: 04/21/2026 in Security and permissions Author management Author teams

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