New Articles

  1. How can I buy extra AI credits?

    Buy extra AI credits without upgrading your plan. Contact support to add usage capacity tailored to your needs.
  2. Export data from Owl Analytics

    Export most Owl Analytics reports to analyze in spreadsheets, business intelligence tools, or other analysis or visualization tools.
  3. AI security and privacy at KnowledgeOwl

    KnowledgeOwl offers several AI-powered features designed to enhance your authoring and reader experiences while keeping your data private and secure. This page outlines how our AI features work, what data is used, and how we protect your informat...
  4. 🍨 Nat'l Sundae Day bugfixes and improvements

    These release notes cover an Enterprise custom roles fix, Confluence and Word import improvements, top 100 article limits for analytics pages, and Owl Analytics audience filtering and timeout fixes.
  5. AI chatbot JavaScript API Reference

    A list of JavaScript methods and events to control the chatbot and respond to its state changes.
  6. Add context to chatbot queries

    Learn how to make your chatbot's answers more relevant by passing custom data attributes with your embed code.
  7. Embed AI chatbot on an external website or app

    Embed your AI chatbot on external websites and apps. Learn the setup steps and authentication options.
  8. Early access: AI chatbot & semantic search

    Learn about the new Early Access features for KnowledgeOwl's AI chatbot & semantic search: external embedding, Reader Group controls, branding options, and authentication.
  9. Enable semantic search

    Take your search beyond simple keywords; use semantic search to answer more natural language questions in our AI chatbot. Learn how to turn semantic search on or off.
  10. Restrict access to the AI chatbot

    Use the AI chatbot's Reader Access options to test the chatbot with a small group or restrict who can view and use the chatbot.