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Fix the temporarily unavailable chatbot error

Created On: 12/04/2025 in Features AI chatbot AI chatbot troubleshooting

Learn how to resolve the "Something went wrong. Chatbot responses may be temporarily unavailable." AI chatbot error message.
AI chatbot troubleshooting

Created On: 12/04/2025 in Features AI chatbot
Customize AI chatbot text

Created On: 12/04/2025 in Look and feel Customize default text

Learn how to change the AI chatbot's text and labels to match your knowledge base or language.
Disable video downloads

Created On: 12/02/2025 in Write your docs Files and images Add videos to articles

Don't want people downloading your videos? Use this script to disable the Download option and prevent right-click Save video as.
Broken link checker overview

Created On: 11/26/2025 in Features Broken link checker
🎶 Nat'l Jukebox Day bugfixes

Published On: 11/25/2025 in Release notes

These fixes address bugs for Word imports, video playback with secure files, glossary styling, file references, and UI improvements.
How can I buy extra AI credits?

Created On: 11/18/2025 in Account and billing Plans & pricing

Buy extra AI credits without upgrading your plan. Contact support to add usage capacity tailored to your needs.
Export data from Owl Analytics

Created On: 11/13/2025 in Reporting and analytics Owl Analytics Use Owl Analytics reports Filter, search, & export reports

Export most Owl Analytics reports to analyze in spreadsheets, business intelligence tools, or other analysis or visualization tools.
AI security and privacy at KnowledgeOwl

Created On: 11/13/2025 in Security and permissions Security, privacy, and compliance

KnowledgeOwl offers several AI-powered features designed to enhance your authoring and reader experiences while keeping your data private and secure. This page outlines how our AI features work, what data is used, and how we protect your informat...
🍨 Nat'l Sundae Day bugfixes and improvements

Published On: 11/10/2025 in Release notes

These release notes cover an Enterprise custom roles fix, Confluence and Word import improvements, top 100 article limits for analytics pages, and Owl Analytics audience filtering and timeout fixes.