New Articles

31. Restore a deleted reader

    Created On: 12/30/2025 in Security and permissions Reader management Readers and reader filters
    Learn how to recover improperly deleted readers to restore their access without recreating their account.

32. Hide article descriptions on default category landing pages

    Created On: 12/30/2025 in Look and feel Category look and feel
    Use Custom CSS to hide article descriptions on default category landing pages.

33. Sort tag search results

    Created On: 12/30/2025 in Search Search your knowledge base Tag search
    Learn what the different sorting options available in tag search are and how to use them.

34. Sort search results

    Created On: 12/30/2025 in Search Search your knowledge base Keyword search
    Learn what the different sorting options in search are and what they do.

35. Import from CSV

    Created On: 12/30/2025 in Write your docs Import content
    Use this importer to get your content into KnowledgeOwl if your current knowledge base solution supports CSV exports and isn't listed in our third-party imports.

36. Import from HubSpot

    Created On: 12/30/2025 in Write your docs Import content
    Learn how to import your HubSpot knowledge base articles into your KnowledgeOwl knowledge base.

37. Import from Helpjuice

    Created On: 12/29/2025 in Write your docs Import content
    Learn how to import your Helpjuice content to a KnowledgeOwl knowledge base.

38. Manage CSV export column list

    Created On: 12/23/2025 in Features Manage articles Export Manage articles to CSV
    View a complete list of the Manage CSV export columns, a description of the information they contain, and sample entries for how that information is formatted.

39. Rename favorites

    Created On: 12/23/2025 in Features Article favorites Set up favorites
    Change the "Favorites" wording and labels to make them more your own.

40. Auto approve comments

    Created On: 12/23/2025 in Features Comments Set up comments
    Learn how to turn off comment moderation so all submitted comments are immediately approved and displayed in your knowledge base.

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