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Tag search

Created On: 02/12/2025 in Search Search your knowledge base
Tag search overview

Created On: 02/12/2025 in Search Search your knowledge base Tag search

If you use Tags to group related content together, encourage your readers to use a tag search to view those articles. This can be a great form of search if you use tags for specific departments, products, teams, or features. To run a tag search,...
Search your knowledge base

Created On: 02/12/2025 in Search

Learn how to conduct a keyword or tag search, what the difference is, and when to use which type.
Search fields

Created On: 02/11/2025 in Search Set up search Fine tuning search

Control which article fields factor into your autosuggest and full search results.
Fuzzy search

Created On: 02/11/2025 in Search Set up search Fine tuning search

Use the Fuzzy search and Fuzzy starting point controls to set how tolerant of typos your search results are.
Fine tuning search overview

Created On: 02/11/2025 in Search Set up search Fine tuning search

Use Search's Fine tuning settings to refine how search works behind the scenes. The Fine tuning search settings are broken into four sections: Search modifiers : Use these settings to choose autosuggest and search fuzziness: Control whe...
Set up search

Created On: 02/11/2025 in Search

While you can change search settings at any time, if you're setting search up in a new knowledge base, we recommend following this approach: Edit the General settings . Edit any default text you'd like. Adjust the search Fine tuning . ...
General settings overview

Created On: 02/04/2025 in Search Set up search General search settings

Learn what each section of the Search > General settings page contains.
Fine tuning search

Created On: 02/04/2025 in Search Set up search
General search settings

Created On: 02/04/2025 in Search Set up search

Set your primary search language, choose which search controls your readers can access, and set up your search results page.