New Articles

  1. 🧀Nat'l Cheddar Day bugfixes

    Created On: 02/13/2024 in Release notes
    These fixes address bugs with the article editor's righthand column and webhook endpoints.

  2. Maintain GDPR compliance with your own data

    Created On: 02/07/2024 in Security and permissions Security, privacy, and compliance
    Learn how to manage information stored in KnowledgeOwl that may contain PII or other classes of information impacted by GDPR.

  3. Purge deleted readers

    Created On: 02/07/2024 in Security and permissions Reader management Readers and reader filters
    Use the Purge Deleted Readers option to permanently remove all information associated with deleted reader accounts. This is useful for GDPR or other privacy rights compliance.

  4. Introducing: ⚠️Warnings for email delivery issues!

    Published On: 02/06/2024 in Release notes
    We now alert you when your contact form, reader, or author emails have errors that may prevent delivery and offer steps to help remediate them. You can also add a contact form back-up email.

  5. 🗑️New option: Purge deleted readers

    Created On: 02/07/2024 in Release notes
    You can now purge all deleted readers from your account without contacting a support owl--a great choice for GDPR compliance or just to keep your Readers list tidy!

  6. Microsoft OAuth2 SMTP now supports Single Tenant apps

    Created On: 02/07/2024 in Release notes
    We've updated our Microsoft OAuth2 SMTP configuration to support single tenant AND multi-tenant apps.

  7. How do I add or remove knowledge bases?

    Created On: 02/01/2024 in Account and billing Billing

  8. Remove an unused knowledge base slot

    Created On: 02/01/2024 in Account and billing Add and remove knowledge bases
    Don't need all the knowledge base slots you're paying for? Follow these instructions to downgrade your account.

  9. Meet the new lefthand navigation!

    Created On: 01/30/2024 in Release notes
    We've moved most of the top navigation to a permanent lefthand navigation and revamped what's left in the top navigation bar.

  10. Delight

    Created On: 01/24/2024 in Features
    In-app delight, because we
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