An exit is tracked any time someone leaves your knowledge base after completing one or more actions. (If they don't complete any actions, it's tracked as a bounce .) A page's exit rate is the percentage of people who left your knowledge base...
A bounce is when a visitor lands on a page of your knowledge base and leaves without completing any other action.
The bounce rate for a page is the percentage of visitors to this page who bounced. It's calculated by dividing the number of...
The Segmented visits log is a version of the Logs report filtered to show only visits that included a specific page. Open it from a specific page within one of the Behaviors reports.
The Transitions report provides details about how visitors got to a page and what they did after viewing it. Open it from a specific page within one of the Behaviors reports.
A referrer is the source that leads visitors to your knowledge base, which basically tells you how they got to your knowledge base. Referrers display in the Logs report , visitor profile , and the Transitions Overview (which can be opened from ...
Owl Analytics tracks the actions your visitors take while they're in your knowledge base. We'll track each time a visitor: Visits a page : Displayed in the Pageviews report and Page titles report . Aggregate visit information is displayed...
If Owl Analytics is able to identify the same visitor on subsequent visits, they're marked as a returning visitor . As with unique visitors and new visitors, if you turn off tracking cookies, your returning visitor numbers may be less accurate. Co...
A new visitor is a visitor who views your knowledge base on a device for the first time. As with unique visitors, if you turn off tracking cookies, your new visitor numbers may be less accurate. Cookieless tracking typically inflates your new vis...