New Articles

61. 💌 Email notifications have arrived!

    Published On: 07/28/2025 in Release notes
    Learn about KnowledgeOwl's new email notifications for knowledge base events like article creation, publishing, and comments. Admins can configure notifications for different recipients and knowledge bases through the new Account > Notifications menu.

62. Slack

    Created On: 07/24/2025 in Integrations, API, and webhooks Integrations
    Use our Notifications feature to send Slack messages to channels or DMs when events occur in your knowledge base

63. Slack notifications

    Created On: 07/24/2025 in Features Notifications
    Get notifications in Slack channels when events occur in your knowledge base.

64. Delete a Slack notification

    Created On: 07/24/2025 in Features Notifications Slack notifications
    Follow these steps to delete a Slack notification.

65. Edit a Slack notification

    Created On: 07/24/2025 in Features Notifications Slack notifications
    Follow these steps to edit an existing email notification.

66. Create a new Slack notification with a custom Slack app

    Created On: 07/24/2025 in Features Notifications Slack notifications
    Follow these steps to create a custom Slack app to send Slack notifications about updates in your knowledge base.

67. Create a new Slack notification with the KnowledgeOwl Slack app

    Created On: 07/24/2025 in Features Notifications Slack notifications
    Follow these instructions to set up Slack notifications about knowledge base events using the KnowledgeOwl Webhooks Slack App.

68. Slack notification overview

    Created On: 07/24/2025 in Features Notifications Slack notifications
    Send Slack messages about your knowledge base events to keep your team aware of changes to your knowledge base content or let authors know when you have new comments or contact form submissions.

69. Email notification overview

    Created On: 07/24/2025 in Features Notifications Email notifications
    Send email notifications of your knowledge base events to one or more email addresses to keep your team aware of changes or updates.

70. Delete an email notification

    Created On: 07/24/2025 in Features Notifications Email notifications
    Follow these instructions to delete an email notification you don't need anymore.

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