New Articles

  1. Export API setup

    Follow these steps to turn on the Owl Analytics Export API access and generate an access token.
  2. How to optimize your content for the AI chatbot

    Learn best practices for structuring your knowledge base content to help your AI chatbot deliver accurate, helpful answers to reader questions.
  3. Owl Analytics Export API

    Export data programmatically from the Overview report, Logs report, or Readers report to a tool of your choice using our Owl Analytics Export API.
  4. Export data from Owl Analytics programmatically

    Use the Owl Analytics Export API to export your analytics data programmatically.
  5. Owl Analytics Export API endpoint

    Full API endpoint documentation for the Owl Analytics Export API.
  6. 📩 HubSpot, CSV, and other new import options

    Imports, imports, and more imports! We've added a HubSpot importer, a generic CSV importer, and some import options when we don't have the tool you need. Plus we made the imports page prettier.
  7. Import from other file format

    Use the Other file format import option if you want to import content from a tool we don't have explicit instructions for and you can generate a non-CSV file export from that tool. This sends your file to our imports team, who will try to assist you.
  8. Import from other tool

    Use the Other tool import option if you want to import content from a tool we don't have explicit instructions for and you can't generate a file export from that tool. This sends some information to our imports team, who will try to assist you.
  9. 🧀 Nat'l Cheddar day bugfixes

    These bugfixes address issues with glossary terms and the table of contents and snippet rendering optimization. Plus we've added AI agent tracking in Owl Analytics!
  10. Post-cancellation data deletion

    We automatically purge your data after you cancel your account.