A new visitor is a visitor who views your knowledge base on a device for the first time. As with unique visitors, if you turn off tracking cookies, your new visitor numbers may be less accurate. Cookieless tracking typically inflates your new vis...
Owl Analytics uses tracking cookies and other methods to try to track visitors over time, grouping multiple visits from the same visitor together. Our reports therefore try to distinguish unique visitors —distinct individuals—so that you can get ...
A visitor is anyone who views your knowledge base. If the same person views your knowledge base on a different device, they're tracked as a different visitor.
The Logs report displays detailed information about your visitor, their device and location, the pages they visited, and all the actions they completed during their visit.