Set up ratings

Change the rating type you use, show or hide the ratings section in individual articles, or disable ratings entirely.

Articles

Enable ratings
Ratings are enabled automatically in your knowledge base. Choose between thumbs up/thumbs down or 5-star rating systems.
Change the location of the Ratings section
Move the rating template merge code to change where your Ratings section displays.
Add ratings to individual articles
Learn how to remove the Ratings section from all articles and add it only to specific articles.
Disable ratings
Follow these steps to disable ratings across your entire knowledge base.
Add ratings to all articles
If you've removed the ratings section from all articles, follow these instructions to re-add it.