Updated Articles

  1. Undo changes to Customize > Style

    Learn how to revert your Style Settings to one of the previous three saved changes.
  2. Reset your theme

    Reset your knowledge base back to the initial theme we're creating new knowledge bases with.
  3. Copy a knowledge base's theme

    If you have multiple knowledge bases, copy the theme of one knowledge base to another to save yourself time and effort.
  4. Table of contents & organization

    Set whether your TOC shows categories expanded by default, add links or a search bar to your TOC, change the icons next to categories, and more.
  5. Table of contents & organization

  6. Change the icons used in the table of contents

    Learn how we tweaked the chevron display in our table of contents to use plus/minus icons.
  7. Change Alert div icon or colors

    Want to get some alert divs that use a different icon, or change the color? Follow the instructions here!
  8. Plans and trials FAQ

  9. Business Extras

    Needing a little more? Our Business plan  includes everything in our Pro plan plus:  Guaranteed uptime SLA You get a 99.5% guaranteed uptime SLA . Single-Sign-On (SSO) Set up SSO for your readers/authors or remote authentication vi...
  10. Plans

    We offer four different plan levels: Basic, Pro, Business, and Enterprise.  See our pricing page for our current plan offerings. ...