Updated Articles

  1. Default categories Updated

    The default category type is the most common choice for organizing and displaying content. You can create both subcategories and articles within a default category. The landing page for a default category automatically displays the followin...
  2. Website settings Updated

    Use Customize > Website to configure default behavior for your knowledge base's navigation, table of contents, related articles, navigation, glossary, and more.
  3. Transition checklist: from Modern Widget to Widget 2.0

    If you're using the Modern Slideout widget (now deprecated), here are the steps you should consider to transition to Widget 2.0.
  4. How the widget works

    One of the biggest concerns folks have when adopting a knowledge base is that toughest of questions: how do I get people to actually use my documentation? Very often, requiring that folks go to yet another website--like your KnowledgeOwl knowled...
  5. Widget Customize Text section

    Change the text labels or placeholders displayed in Widget 2.0.
  6. Widget configuration & installation

  7. Widget Admin Settings

    Learn what the widget's Admin Settings control.
  8. Widget Settings section

    Choose whether to open your widget using a "?" icon or from your own icon, link, or other method.
  9. Custom Widget Javascript

    Learn how to add custom Javascript to your widget.
  10. Open and edit versions

    Learn how to navigate around the Versions list.