Updated Articles

  1. Custom content category merge codes

    Use this list of merge codes to display subcategories and content in custom content categories.
  2. Reader Merge Codes

    Use this list of merge codes to add or display information about your reader in your knowledge base.
  3. Homepage Merge Codes

    Use this list of merge codes to add or display information from your Customize > Homepage content editor.
  4. Article Merge Codes

    Use this list of merge codes to add or display information about an article as it's being viewed.
  5. KB Merge Codes

    Use this list of merge codes to add or display information in your top navigation or Custom HTML templates.
  6. Other merge codes

    Use these general purpose merge codes to help with API snippet functionality or logic.
  7. PDF Merge Codes

    Use this list of merge codes to add or display information in your individual article, standard, and custom PDF exports.
  8. Body Merge Codes

    Use this list of merge codes to add or display top navigation and search functionality
  9. Why doesn't my shared content article show in search results?

    Shared content articles are hidden from search by default. To enable them globally, edit the Shared content articles setting in KB settings > Search and synonyms > General settings.
  10. Search FAQs