Updated Articles

  1. General security options

  2. Knowledge base backup

    KnowledgeOwl backs up your knowledge base to two geographic locations every day. We also offer backup options you can run yourself.
  3. Auto-Assign Groups By Email Rules (SSO Edition)

    Learn how to use a Custom Attribute Map Rule to automatically add SSO readers with a given email domain to one or more reader groups.
  4. Adding and editing knowledge bases

  5. Copy a knowledge base

    If you have room on your account, you can create a copy of an existing knowledge base for a variety of purposes: testing/troubleshooting, translating, new versions of software, and as a template. The following items will NOT copy over: File...
  6. 🍬 Nat'l Sour Candy Day bugfixes New

    This release note addresses changes made to the Style Settings page, our new ability to move file libraries between knowledge bases, and a bugfix related to Greek characters.
  7. Homepage look and feel

  8. Recent Articles list

    Learn how to configure the Recent Articles list and add it to your knowledge base.
  9. Display favorites outside the table of contents

    Use the reader favorite-articles merge code to add favorites to your theme layout.
  10. Embed Google Drive files in articles

    Learn how to embed a Google Doc, Spreadsheet, or Presentation in KnowledgeOwl.