Updated Articles

  1. Default HTML

    Use this HTML to restore individual knowledge base layout templates.
  2. Change the location of the Ratings section

    Move the rating template merge code to change where your Ratings section displays.
  3. General search settings

    Set your primary search language, choose which search controls your readers can access, and set up your search results page.
  4. Enable semantic search

    Take your search beyond simple keywords; use semantic search to answer more natural language questions in our AI chatbot. Learn how to turn semantic search on or off.
  5. Default Custom CSS

    Use this Custom CSS to take your CSS back to our default Support theme.
  6. Use the new Support theme

    Here's the full set of tweaks we made to build the new support theme on top of the existing Minimalist theme, if you'd like to try it out!
  7. Update your article actions merge code

    Update your Article Custom HTML template to use the article-actions merge code template.
  8. Explore features

    Dig into the full KnowledgeOwl feature set.
  9. Features Intro

    Learn more about the feature set available in KnowledgeOwl.
  10. Related Articles feature overview

    Learn how Related Articles work and how to use them.