Updated Articles

1. Readers page overview Updated

   Last Updated: 08/06/2025 in Security and permissions Reader management Readers and reader filters
   Learn what readers are and become familiar with the Readers tab interface.

2. Generate article content with AI Updated

   Last Updated: 08/05/2025 in Write your docs Articles Create a new article
   Use Owl Intelligence to banish writer's block and generate an article's content with an AI prompt.

3. Available custom role permissions Updated

   Last Updated: 08/05/2025 in Security and permissions Author management Author roles & custom roles
   Learn about which actions can be controlled with a custom author role in KnowledgeOwl.

4. Create a custom author role Updated

   Last Updated: 08/05/2025 in Security and permissions Author management Author roles & custom roles
   Learn how to create custom roles to control exactly what actions an author can perform in your KnowledgeOwl account.

5. Create a webhook notification Updated

   Last Updated: 07/29/2025 in Integrations, API, and webhooks Webhooks
   Learn what webhooks are and how to create an API webhook.

6. Create a new Slack notification with the KnowledgeOwl Slack app Updated

   Last Updated: 07/24/2025 in Features Notifications Slack notifications
   Follow these instructions to set up Slack notifications about knowledge base events using the KnowledgeOwl Webhooks Slack App.

7. Create a new Slack notification with a custom Slack app Updated

   Last Updated: 07/24/2025 in Features Notifications Slack notifications
   Follow these steps to create a custom Slack app to send Slack notifications about updates in your knowledge base.

8. What happens during scheduled downtime New

   Last Updated: 08/11/2025 in Account and billing Company and product information
   Knowledge bases, the application, and the API will be unavailable. All requests (whether to knowledge bases, the application, or the API) will return an HTTP status of 503 - Service Unavailable . People will see an unbranded page with this...

9. Owl Analytics

   Last Updated: 08/06/2025 in Reporting
   Use our powerful, built-in analytics tools to get reading and navigation data for your knowledge base.

10. Third-party analytics

    Last Updated: 08/06/2025 in Reporting
    Learn how to access the Custom Head to add a third-party analytics tool to your knowledge base.

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