Updated Articles

  1. Working with Anchors Updated

    Anchors are a great way to navigate between or link to specific sections in your article, like manually inserting invisible bookmarks. To use anchors, you'll need to: Create the anchor itself Insert a link pointing to the anchor Note: if y...
  2. How do I change the background image on my home page? Updated

    The default knowledge base theme has a grey tweed background but it's easy enough to change!  Go to Settings > Style and paste the below code in the Custom CSS field.  .ko-homepage-top { background-image: url(/css/image...
  3. Article Table of Contents

    If you will be creating a table of contents inside your headers with links to different sections of content, you can save a bunch of time on setup by using a snippet. We have two snippets for you to use: one will create a table of contents using ...
  4. Files and images

  5. Display Microsoft Office file in articles

    You can display Microsoft Office files inside your articles using an iFrame and the Office Online Doc Viewer . This allows you to embed your MS Office files inside articles similar to how you can embed YouTube videos using an embed code. Embedding...
  6. Click to zoom / enlarge images

    You can add the fancyBox script to your theme to allow readers to click and expand images to their full-size versions in a lightbox.  Click to zoom / enlarge this image Is it free?  For you, probably. KnowledgeOwl has purchased...
  7. Handy scripts

  8. User management

    Learn how to manage your users and user permissions in KnowledgeOwl.
  9. Available custom role permissions

    Learn about what user actions can be controlled by creating a custom role in KnowledgeOwl.
  10. January 29th, 2019

    Bug fixes: In the embedable widget, if the end-user opened an article and then navigated to a different article, the "Open in Full Site" link was not updating to the new article.  Google logins for both the application and the read...