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Owl Intelligence credits

Last Updated: 12/09/2025 in Reporting and analytics AI chatbot reporting

View your used and remaining Owl Intelligence credits in your AI chatbot reporting.
AI chatbot reporting overview

Last Updated: 12/09/2025 in Reporting and analytics AI chatbot reporting

Get an overview of the sections and data contained in your AI chatbot reporting.
Questions from readers New

Last Updated: 12/09/2025 in Reporting and analytics AI chatbot reporting

Review your the AI Chatbot reporting Questions from users to see what your users are searching for and which articles are being used to generate answers. Identify content gaps or opportunities to dial in your language.
Daily usage statistics New

Last Updated: 12/09/2025 in Reporting and analytics AI chatbot reporting

The daily usage statistics let you know how much the chatbot is being used on each day, if ratings on its performance were given, and whether it couldn't answer any questions.
Snippets

Last Updated: 12/09/2025 in Write your docs

Learn how to create and use snippets.
Snippets

Last Updated: 12/09/2025 in Write your docs
Delete a snippet

Last Updated: 12/09/2025 in Write your docs Snippets

Delete a snippet from the Snippets page. Learn more about what happens when you delete a snippet (and why you should check references first!).
Table of contents look and feel

Last Updated: 12/09/2025 in Look and feel

Set whether your table of contents shows categories expanded by default, add links or a search bar, change the icons next to categories, and more.
What happens during scheduled downtime

Last Updated: 12/04/2025 in Account and billing Company and product information

Here's what you can expect during scheduled downtime.
Owlcademy

Last Updated: 12/04/2025

Owlcademy offers a number of different courses, workshops, and other educational resources for folks who want to improve their documentation practices.