Updated Articles

11. What happens during scheduled downtime Updated

    Last Updated: 04/02/2026 in Account and billing Company and product information
    Here's what you can expect during scheduled downtime.

12. Glossary formatting Updated

    Last Updated: 03/31/2026 in Features Glossary Add terms to your Glossary
    Learn how to format your glossary terms and definitions.

13. URL checker report overview

    Last Updated: 04/28/2026 in Features URL checker URL checker overview
    Learn about how to use the URL checker to generate a list of all URLs in your live knowledge base and identify broken links.

14. URL checker overview

    Last Updated: 04/28/2026 in Features URL checker
    Learn how our URL checker works.

15. Which content is checked

    Last Updated: 04/28/2026 in Features URL checker URL checker overview
    Learn which objects and fields the URL checker will check and include in the report.

16. How to read the URL checker links report Updated

    Last Updated: 04/28/2026 in Features URL checker Use the URL checker links report
    Learn which columns are included in the URL checker links report and what they contain.

17. Links report best practices Updated

    Last Updated: 04/28/2026 in Features URL checker Use the URL checker links report
    Working with the URL checker links reports are more art than science. Here are some tips to help you improve your artistry.

18. AI chatbot reporting

    Last Updated: 04/27/2026 in Reporting and analytics

19. Embed AI chatbot on an external website or app Updated

    Last Updated: 04/27/2026 in Features AI chatbot External website AI chatbot embed
    Embed your AI chatbot on external websites and apps. Learn the setup steps and authentication options.

20. Run a search

    Last Updated: 04/27/2026 in Features Find and replace
    Learn how to run a search for exact matches or regex patterns in Find and replace.

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