Review your the AI Chatbot reporting Questions from users to see what your users are searching for and which articles are being used to generate answers. Identify content gaps or opportunities to dial in your language.
Upgrade to a new scoped API key and select which knowledge bases the key can access, which actions it can complete on specific resources, and which account-level resources it can access.
Before you enable remote authentication, you'll need three things:
Appropriate permissions
The URLs for login/logout of your remote authentication system
An API key
Appropriate permission You'll need to be logged in as an author w...
Want to display information from your knowledge base IN your knowledge base? Use our API merge code to make secure API calls to display custom lists or other information.
Learn how to collapse or expand the details at the top of the article editor to focus more on the content you're editing. Especially useful on small screens!
KnowledgeOwl offers several AI-powered features designed to enhance your authoring and reader experiences while keeping your data private and secure. This page outlines how our AI features work, what data is used, and how we protect your informati...