Updated Articles

Snippets

Last updated: 07/01/2026 in Write your docs
Add snippets in content

Last updated: 07/01/2026 in Write your docs Snippets

Learn how to add snippets to your content.
Add and remove customized text strings

Last updated: 07/01/2026 in Look and feel Customize default text

Learn how to add and remove customized text strings (and when you may need to make changes for them to work).
Disable ratings

Last updated: 07/01/2026 in Features Ratings Set up ratings

Follow these steps to disable ratings across your entire knowledge base.
Default HTML

Last updated: 07/01/2026 in Look and feel Default HTML and CSS

Use this HTML to restore individual knowledge base layout templates.
New Articles list

Last updated: 07/01/2026 in Look and feel Homepage look and feel Add or remove article lists

The New Articles list displays the 5-10 most recently created articles in your knowledge base. Learn how it works and how to configure it here.
Topic display: Change Quick Links style and/or add header

Last updated: 07/01/2026 in Look and feel Category look and feel Style your Topic display categories

Want to style your topic display category Quick Links section your own way? Use the styles we use as a baseline to change yours!
Change the location of the Ratings section

Last updated: 06/30/2026 in Features Ratings Set up ratings

Move the rating template merge code to change where your Ratings section displays.
General search settings

Last updated: 06/30/2026 in Search Set up search

Set your primary search language, choose which search controls your readers can access, and set up your search results page.
Enable semantic search

Last updated: 06/30/2026 in Search Set up search General search settings

Take your search beyond simple keywords; use semantic search to answer more natural language questions in our AI chatbot. Learn how to turn semantic search on or off.