Updated Articles

  1. Change Alert div icon or colors

    Want to get some alert divs that use a different icon, or change the color? Follow the instructions here!
  2. Plans

    We offer four different plan levels: Basic, Pro, Business, and Enterprise.  See our pricing page for our current plan offerings. ...
  3. Pricing

    We try to keep our pricing as simple and transparent as possible. You choose your base plan (Basic, Pro, Business, or Enterprise) then you can add the following à la carte, as needed: Number of knowledge bases (sites) Number of authors (people ...
  4. 30-day free trial

    You can start a 30-day free trial of any plan from our website .  The trial version of the software includes all features, functionality, and support with one exception: we don't let you create a fully public knowledge base in a trial account to...
  5. API endpoint reference

    A list of available API endpoints, their parameters, and other key info.
  6. Change the favorites star icon

    Don't want to use the star? Here's how you can change your article favorites icon to something else!
  7. Topic display: Change Quick Links style and/or add header

    Want to style your topic display category Quick Links section your own way? Use the styles we use as a baseline to change yours!
  8. Trial FAQs

    Hoot, thank you for signing up for a KnowledgeOwl trial! Here are answers to some of our most frequently asked trial questions.
  9. Why does my Security settings page prevent public access?

    During your trial, public access to your knowledge base is restricted. Choosing Public for Content authentication won't change this.You can still share it by using a shared password, reader logins, or other secure options.
  10. What features are available during my trial?

    Our entire feature set is available in your trial, except for features bad actors have abused in the past.