Updated articles

  1. SCIM provisioning for authors (generic instructions) New

    Learn the general process for how to set up SCIM provisioning for authors with your Identity Provider (IdP). Follow these instructions if we don't have instructions for your specific IdP.
  2. SCIM overview New

    Learn more about System for Cross-domain Identity Management (SCIM) provisioning for authors and which options are available in KnowledgeOwl.
  3. Microsoft Entra ID SCIM provisioning for authors New

    Learn how to set up Microsoft Entra ID SCIM provisioning to automatically create, update, and remove knowledge base authors from Entra.
  4. Make individual articles required

    Mark articles as required and set a Start Date to have them show as required for your readers.
  5. Which plan includes a feature?

    Not sure which plan includes a feature in KnowledgeOwl? Learn how to check your plan level, compare tiers, and confirm whether you're on a Legacy plan.
  6. Glossary feature overview

    Use the Glossary to define a list of key terms, acronyms, and abbreviations and provide definitions for those terms in your content.
  7. Glossary setup FAQs Updated

    Answers to frequently asked questions about how to set up the glossary.
  8. Glossary definition search results Updated

    Add glossary term callouts to your search results so that readers who search a glossary term receive the term and its definition as part of their search results.
  9. AI chatbot feature overview Updated

    Learn how our AI chatbot works.
  10. Reader-related features

    Learn more about KnowledgeOwl's content-related features.