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Reorder or remove Related Articles Updated

Last Updated: 04/16/2026 in Features Related Articles Add and remove Related Articles

Learn how to reorder and remove Related Articles from a specific article.
What happens during scheduled downtime Updated

Last Updated: 04/02/2026 in Account and billing Company and product information

Here's what you can expect during scheduled downtime.
Glossary formatting Updated

Last Updated: 03/31/2026 in Features Glossary Add terms to your Glossary

Learn how to format your glossary terms and definitions.
Author roles & custom roles

Last Updated: 04/30/2026 in Security and permissions Author management

KnowledgeOwl includes a default Editor and Writer role, but you can create custom roles to provide more nuanced permission control. Learn more about the default roles and creating custom roles here.
Available custom role permissions Updated

Last Updated: 04/30/2026 in Security and permissions Author management Author roles & custom roles

Learn about which actions can be controlled with a custom author role in KnowledgeOwl.
Versions overview

Last Updated: 04/30/2026 in Write your docs Articles Versioning and history Versions
What is a version?

Last Updated: 04/30/2026 in Write your docs Articles Versioning and history Versions Versions overview

Learn what versions are in KnowledgeOwl and how to use them.
Redirect old articles to a new permalink

Last Updated: 04/30/2026 in Write your docs Articles Article settings

No more 404s! If an article's permalink has changed, add an Old Link to redirect the previous permalink to the current correct one.
Domain settings Updated

Last Updated: 04/30/2026 in Look and feel Overall look and feel Configure default behavior

Use KB settings > Domain to configure your KnowledgeOwl subdomain, your private domain, root path, and set SEO settings like whether to generate a sitemap.
Customize your robots.txt New

Last Updated: 04/30/2026 in Look and feel Overall look and feel Configure default behavior

Learn how to customize your knowledge base's robots.txt file to prevent AI crawlers or other tools from scraping your content.