Updated Articles

  1. Summary Updated

    Last Updated: 04/13/2026 in Write your docs Articles Article settings
    Learn how your content's meta description is used within KnowledgeOwl and by search engines. Discover best practices and tips for improving your meta descriptions.

  2. Retrigger the same article for new acknowledgment Updated

    Last Updated: 04/13/2026 in Features Required Reading Add or remove required articles
    Have you updated a required reading article and want to require a new round of acknowledgements? Add a new start date!

  3. Make individual articles required Updated

    Last Updated: 04/13/2026 in Features Required Reading Add or remove required articles
    Mark articles as required and set a Start Date to have them show as required for your readers.

  4. Topic articles (Reuse an article within another article) Updated

    Last Updated: 04/13/2026 in Write your docs Articles Reuse, link, and recommend articles
    Use topic articles to reuse or embed an article within another article.

  5. Redirect old articles to a new permalink Updated

    Last Updated: 04/13/2026 in Write your docs Articles Article settings
    No more 404s! If an article's permalink has changed, add an Old Link to redirect the previous permalink to the current correct one.

  6. Use New & Updated article callouts Updated

    Last Updated: 04/13/2026 in Write your docs Articles Article settings
    Add a New or Updated callout to draw attention to recently published or updated articles in your knowledge base and trigger Subscription notification emails.

  7. Recommended Article Weights Updated

    Last Updated: 04/13/2026 in Reporting and analytics Widget reporting
    Learn how to change the order of content in your contextual help widget's Recommended tab by editing article weights in Reporting > Widget.

  8. What happens during scheduled downtime Updated

    Last Updated: 04/02/2026 in Account and billing Company and product information
    Here's what you can expect during scheduled downtime.

  9. Glossary formatting Updated

    Last Updated: 03/31/2026 in Features Glossary Add terms to your Glossary
    Learn how to format your glossary terms and definitions.

  10. Owl Analytics setup Updated

    Last Updated: 03/19/2026 in Reporting and analytics Owl Analytics Set up Owl Analytics
    Instructions to set up Owl Analytics.
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