Updated articles

11. Why isn't my category showing up in search results?

    Last updated: 07/22/2026 in Search Search FAQs
    Categories may not show up in search results due to their category type, category Display Settings, or knowledge base Search and synonyms settings.

12. Author overview

    Last updated: 07/22/2026 in Security and permissions Author management

13. What is an author?

    Last updated: 07/22/2026 in Security and permissions Author management Author overview
    An author is someone who can log in to KnowledgeOwl and create content. Learn more about the different permissions options available.

14. PDFs

    Last updated: 07/21/2026 in Features

15. Individual article PDFs

    Last updated: 07/21/2026 in Features PDFs
    Learn the options available to format and style your individual article PDFs.

16. Reader Merge Codes

    Last updated: 07/21/2026 in Look and feel Merge codes
    Use this list of merge codes to add or display information about your reader in your knowledge base.

17. PDF Merge Codes

    Last updated: 07/21/2026 in Look and feel Merge codes
    Use this list of merge codes to add or display information in your individual article, standard, and custom PDF exports.

18. Remove "Made with KnowledgeOwl" statement from footer

    Last updated: 07/21/2026 in Look and feel Overall look and feel Other overall look and feel customizations
    Follow these steps to remove the "Made with KnowledgeOwl" statement included in your knowledge base footer.

19. Add the acknowledgements section to your article template

    Last updated: 07/21/2026 in Features Required Reading Set up Required Reading
    Add the acknowledgements merge code into your Custom Article HTML template wherever you'd like it to appear in articles.

20. Add the required reading flag to your Right Column template

    Last updated: 07/21/2026 in Features Required Reading Set up Required Reading
    If you're using a layout with the Right Column displayed, add the Required Reading flag merge code into your Right Column HTML template wherever you'd like the flag to appear.

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