Updated Articles

  1. Reorder or remove Related Articles Updated

    Learn how to reorder and remove Related Articles from a specific article.
  2. What happens during scheduled downtime Updated

    Here's what you can expect during scheduled downtime.
  3. Glossary formatting Updated

    Learn how to format your glossary terms and definitions.
  4. Author roles & custom roles

    KnowledgeOwl includes a default Editor and Writer role, but you can create custom roles to provide more nuanced permission control. Learn more about the default roles and creating custom roles here.
  5. Available custom role permissions Updated

    Learn about which actions can be controlled with a custom author role in KnowledgeOwl.
  6. Versions overview

  7. What is a version?

    Learn what versions are in KnowledgeOwl and how to use them.
  8. Redirect old articles to a new permalink

    No more 404s! If an article's permalink has changed, add an Old Link to redirect the previous permalink to the current correct one.
  9. Domain settings Updated

    Use KB settings > Domain to configure your KnowledgeOwl subdomain, your private domain, root path, and set SEO settings like whether to generate a sitemap.
  10. Customize your robots.txt New

    Learn how to customize your knowledge base's robots.txt file to prevent AI crawlers or other tools from scraping your content.