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Author roles & custom roles

Last Updated: 04/30/2026 in Security and permissions Author management

KnowledgeOwl includes a default Editor and Writer role, but you can create custom roles to provide more nuanced permission control. Learn more about the default roles and creating custom roles here.
Available custom role permissions Updated

Last Updated: 04/30/2026 in Security and permissions Author management Author roles & custom roles

Learn about which actions can be controlled with a custom author role in KnowledgeOwl.
Versions overview

Last Updated: 04/30/2026 in Write your docs Articles Versioning and history Versions
What is a version?

Last Updated: 04/30/2026 in Write your docs Articles Versioning and history Versions Versions overview

Learn what versions are in KnowledgeOwl and how to use them.
Redirect old articles to a new permalink

Last Updated: 04/30/2026 in Write your docs Articles Article settings

No more 404s! If an article's permalink has changed, add an Old Link to redirect the previous permalink to the current correct one.
Domain settings Updated

Last Updated: 04/30/2026 in Look and feel Overall look and feel Configure default behavior

Use KB settings > Domain to configure your KnowledgeOwl subdomain, your private domain, root path, and set SEO settings like whether to generate a sitemap.
Customize your robots.txt New

Last Updated: 04/30/2026 in Look and feel Overall look and feel Configure default behavior

Learn how to customize your knowledge base's robots.txt file to prevent AI crawlers or other tools from scraping your content.
Intro to KO

Last Updated: 04/29/2026
Get oriented in the app

Last Updated: 04/29/2026 in Learning resources Getting Started Guide Intro to KnowledgeOwl

Get familiar with the KnowledgeOwl app.
🐕 Nat'l Adopt a Shelter Pet Day release notes New

Last Updated: 04/29/2026 in Release notes

These releases include improvements to our AI Chatbot reporting, AI chatbot wildcard and multiple domain support, URL redirect improvements, and version activation via the API. And as a bonus: shelter pet photos from the KnowledgeOwl team.