Updated Articles

  1. Why does authorizing my SMTP OAuth2 connector return an immediate error?

    Last Updated: 06/11/2026 in Features SMTP Create an SMTP service
    Learn how to resolve failed authorization on a previously working SMTP OAuth2 Microsoft/Azure connector.

  2. Why does my SMTP OAuth2 authorization succeed but test emails still fail?

    Last Updated: 06/11/2026 in Features SMTP Create an SMTP service
    Learn how to troubleshoot the "Email sending failed: Authentication successful" error in SMTP OAuth2.

  3. Create a new SMTP service: Microsoft OAuth2

    Last Updated: 06/11/2026 in Features SMTP Create an SMTP service
    Learn how to configure SMTP using Microsoft OAuth2. You will need an IT administrator's help with this configuration.

  4. Schedule an article to be archived

    Last Updated: 06/10/2026 in Write your docs Articles Article settings
    Learn how to schedule an article for archival.

  5. File size limits

    Last Updated: 06/10/2026 in Write your docs Files and images
    Files uploaded to KnowledgeOwl can't be larger than 200MB.

  6. SEO guide

    Last Updated: 06/10/2026 in Features
    Search Engine Optimization (SEO) is a way of enhancing the findability of your knowledge base content for your users and giving others the opportunity to discover your knowledge base.

  7. Generate your sitemap

    Last Updated: 06/10/2026 in Features SEO guide
    Use a sitemap to tell Google to crawl your website. It’s essentially an XML file representing the structure of your website's content.

  8. Domain settings Updated

    Last Updated: 06/10/2026 in Look and feel Overall look and feel Set up your default behavior
    Use KB settings > Domain to configure your KnowledgeOwl subdomain, your private domain, root path, and set SEO settings like whether to generate a sitemap.

  9. How to use your own domain

    Last Updated: 06/10/2026 in Look and feel Overall look and feel
    Learn everything you need to do to set up your knowledge base to use your own domain rather than a KnowledgeOwl subdomain.

  10. Create your llms.txt New

    Last Updated: 06/10/2026 in Look and feel Overall look and feel Set up your default behavior
    Add an llms.txt file to help AI tools understand your knowledge base's content and structure.
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