Updated Articles

  1. Widget 2.0 installation

    Last Updated: 08/27/2025 in Features Contextual Help Widget (2.0) Set up Widget Widget setup and installation
    Learn how to install the Widget 2.0 embed code in your application or website.

  2. Widget 2.0 JWT authentication

    Last Updated: 08/27/2025 in Features Contextual Help Widget (2.0) Widget authentication
    Learn how to set up JWT authentication for your widget.

  3. Use Widget 2.0 for Contextual Help: Recommend on Pages

    Last Updated: 08/27/2025 in Write your docs Articles Reuse, link, and recommend articles
    Learn how to have our Contextual Help Widget recommend content based on the specific page an end-user opens it from.

  4. Use Widget 2.0 for Contextual Help: Recommend on Pages

    Last Updated: 08/27/2025 in Features Contextual Help Widget (2.0) Set up Widget Widget setup and installation
    Learn how to use the Recommended tab in the widget to point your end-users to different articles in your knowledge base.

  5. Reuse, link, and recommend articles

    Last Updated: 08/27/2025 in Write your docs Articles

  6. Display images side-by-side

    Last Updated: 08/27/2025 in Write your docs Files and images Add images to articles
    Here are three different techniques for displaying images side-by-side in your documentation.

  7. Widget Contact Form section

    Last Updated: 08/27/2025 in Features Contextual Help Widget (2.0) Set up Widget Widget setup and installation
    Change the label, message, and placeholder text in Widget 2.0.

  8. How the widget works

    Last Updated: 08/27/2025 in Features Modern & Legacy Contextual Help Widget (deprecated)
    One of the biggest concerns folks have when adopting a knowledge base is that toughest of questions: how do I get people to actually use my documentation? Very often, requiring that folks go to yet another website--like your KnowledgeOwl knowled...

  9. Widget Installation

    Last Updated: 08/27/2025 in Features Modern & Legacy Contextual Help Widget (deprecated)
    To install the Modern or Legacy widget in your site or application, you'll need access to make updates to the HTML code on that site. Once you have access, follow these steps to install the widget: In KnowledgeOwl go to KB s etti...

  10. Deprecation of Modern & Legacy widget

    Last Updated: 08/27/2025 in Features Modern & Legacy Contextual Help Widget (deprecated)
    We no longer update the Modern Slideout and Legacy widgets, but they still work.
Copyright © 2015 – Silly Moose, LLC. All rights reserved.
Powered by KnowledgeOwl knowledge base software.