Updated Articles

  1. Add a link to the upper right (top navigation)

    Learn how to add a link to the upper right of your knowledge base.
  2. Create a style or author's guide

    See what information you should consider adding to a style guide or author's guide.
  3. Plans and trials FAQ

  4. Basic plan

    Looking for knowledge base software that can get the job done? Our Basic plan includes all the essential features for making a knowledge base that will work for you and your readers.  A search that works, out-of-the-box Our google-like search f...
  5. Pricing model

    We try to keep our pricing as simple and transparent as possible. You choose your base plan (Basic, Pro, Business, or Enterprise) then you can add the following à la carte, as needed: Number of knowledge bases (sites) Number of authors (people ...
  6. Enterprise plan

    Needing a little more? Our Enterprise plan adds the following extras to your subscription: Guaranteed uptime SLA You get a 99.9% guaranteed uptime SLA . Dedicated account manager with priority support All Enterprise plans will receive a dedic...
  7. Business plan

    Needing a little more? Our Business plan  includes everything in our Pro plan plus:  Guaranteed uptime SLA You get a 99.5% guaranteed uptime SLA . Single-Sign-On (SSO) Set up SSO for your readers/authors or remote authentication vi...
  8. Pro plan

    Needing a little more? Our Pro plan has everything in our Basic plan, plus:  Guaranteed uptime SLA You get a 99.5% guaranteed uptime SLA . Fully customizable branding  You can still create a beautiful knowledge base on the Basic plan, but ...
  9. Undo changes to Customize > Style

    Learn how to revert your Style Settings to one of the previous three saved changes.
  10. Reset your theme

    Reset your knowledge base back to the initial theme we're creating new knowledge bases with.