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Basic authentication Updated

Last Updated: 09/30/2025 in Security and permissions Advanced security options

Learn how to enable basic authentication in your knowledge base and designate a reader as a basic auth account.
Force readers to subscribe with their reader account email address

Last Updated: 10/29/2025 in Features Subscriptions Set up subscriptions

Bypass the subscriptions screen where readers enter an email address and take them straight to the Manage Subscriptions page.
Configuring subscriptions

Last Updated: 10/29/2025 in Features Subscriptions

The configuration options in this section will help you set up subscriptions in your knowledge base.
Style the Subscribe button differently

Last Updated: 10/29/2025 in Features Subscriptions Set up subscriptions

There are two CSS classes that impact the Subscribe button: .hg-minimalist-theme .btn.btn-default.ko-cat-sub : This styles the Subscribe button itself. If you'd like to change the button background color, text color, border, box-shadow, o...
Change the background image on my homepage

Last Updated: 10/29/2025 in Look and feel Homepage look and feel

Does your knowledge base already have a banner or background image? Follow these instructions to change it.
Homepage look and feel

Last Updated: 10/29/2025 in Look and feel
Add a background image to my homepage

Last Updated: 10/29/2025 in Look and feel Homepage look and feel

If your homepage has no image or banner on it, follow these instructions to add one.
Chatbot OAuth 2.0 authentication

Last Updated: 10/26/2025 in Features AI chatbot Set up AI chatbot

When using the AI chatbot with private knowledge bases , or knowledge bases with a mix of public and private content , OAuth 2.0 authentication can be used to control access. To use OAuth2, you'll need to generate a client ID and secret w...
Chatbot JWT authentication

Last Updated: 10/26/2025 in Features AI chatbot Set up AI chatbot

When using the AI chatbot with private knowledge bases , or knowledge bases with a mix of public and private content , JWT authentication can be used to control access. With JWT authentication, you'll need: A JWT client secret to re...
🍝 Nat'l Pasta Day bugfixes New

Last Updated: 10/24/2025 in Release notes

These updates include an enhanced Basic Auth for web crawlers and bugfixes for Reporting configuration errors, refined AI permissions, and Glossary Editor access.