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Embed AI chatbot on an external website or app Updated

Last Updated: 12/04/2025 in Features AI chatbot External website AI chatbot embed

Embed your AI chatbot on external websites and apps. Learn the setup steps and authentication options.
Customize default text for AI chatbot Updated

Last Updated: 12/04/2025 in Features AI chatbot Set up AI chatbot

Make the AI chatbot fit your brand or language by customizing the text that appears within it.
Restrict access to the AI chatbot Updated

Last Updated: 12/04/2025 in Features AI chatbot Set up AI chatbot

Use the AI chatbot's Reader Access options to test the chatbot with a small group or restrict who can view and use the chatbot.
AI chatbot

Last Updated: 12/09/2025 in Features

Now available! You may have noticed the chatbot in the lower right corner of this knowledge base. This chatbot is now available by default on new accounts and by request for existing accounts. We're continuing to refine the featu...
Export and search reports

Last Updated: 12/09/2025 in Reporting and analytics Owl Analytics Use Owl Analytics reports
Export data from Owl Analytics New

Last Updated: 12/09/2025 in Reporting and analytics Owl Analytics Use Owl Analytics reports Export and search reports

Export most Owl Analytics reports to analyze in spreadsheets, business intelligence tools, or other analysis or visualization tools.
Search an Owl Analytics report

Last Updated: 12/09/2025 in Reporting and analytics Owl Analytics Use Owl Analytics reports Export and search reports

Use the search function in certain Owl Analytics reports to search and filter the reports.
Use Owl Analytics reports

Last Updated: 12/09/2025 in Reporting and analytics Owl Analytics

How to use each of the Owl Analytics reports (where the true magic is).
🥐 Nat'l Pastry Day bugfixes and improvements New

Last Updated: 12/09/2025 in Release notes

These notes address bugfixes for our contextual help widget and article import tool, as well as improvements to bulk editing in Manage and data export in Owl Analytics.
Plans and trials FAQ

Last Updated: 12/09/2025 in Account and billing