Updated articles

  1. Upload and edit files

    Last updated: 07/16/2026 in Integrations, API, and webhooks API Cookbook: examples with curl and Postman
    To use the examples we provide in our Postman collection, you must do some extra setup: Either place the file you want to upload in your Postman working directory, or enable reading all files. Refer to the Postman documentation for more ...

  2. Step 2: Create LoginController apex class in Salesforce

    Last updated: 07/16/2026 in Security and permissions Single Sign-On (SSO) Salesforce SSO instructions
    Follow these instructions to create the LoginController apex class in Salesforce as part of your Salesforce SSO setup.

  3. Step 5: Create final apex classes in Salesforce

    Last updated: 07/16/2026 in Security and permissions Single Sign-On (SSO) Salesforce SSO instructions
    Finish your Salesforce SSO configuration by creating these final apex classes.

  4. Step 4: Create a Visualforce page in Salesforce

    Last updated: 07/16/2026 in Security and permissions Single Sign-On (SSO) Salesforce SSO instructions
    For this step, you'll need to find your Develop > Pages settings in Salesforce. Depending on your account, this may be in: Setup > Custom Code > Visualforce Pages Setup >  Build >  Develop >  Pages General Account Setti...

  5. Create a new SMTP service: Microsoft OAuth2

    Last updated: 07/16/2026 in Features SMTP Create an SMTP service
    Learn how to configure SMTP using Microsoft OAuth2. You will need an IT administrator's help with this configuration.

  6. Access the Required Reading page

    Last updated: 07/16/2026 in Features Required Reading Required Reading instructions for readers
    The Required Reading page is automatically created at /required-reading in your knowledge base. Learn more about how the page works.

  7. Article prompts for Owl Intelligence

    Last updated: 07/16/2026 in Features Owl Intelligence Use Owl Intelligence to generate content
    Not sure where to begin? Use Owl Intelligence to generate templates or outlines, or copy some of our team's favorite wacky prompts.

  8. Chatbot OAuth 2.0 authentication

    Last updated: 07/16/2026 in Features AI chatbot External website AI chatbot embed
    For external embeds of private knowledge bases or mixed-content knowledge bases, set your AI chatbot up with authentication. Follow these instructions to use OAuth 2.0 authentication.

  9. Export API quickstart

    Last updated: 07/16/2026 in Reporting and analytics Owl Analytics Owl Analytics Export API
    Learn how to export your Owl Analytics data using the API. Includes samples of curl, browser, and Postman-based API calls.

  10. Configure SAML SSO with Okta

    Last updated: 07/16/2026 in Security and permissions Single Sign-On (SSO) SAML SSO instructions
    Learn how to set up SAML SSO for your knowledge base using Okta.
Copyright © 2015 – Silly Moose, LLC. All rights reserved.
Powered by KnowledgeOwl knowledge base software.