Updated Articles

  1. Configure SSO with Google Workspace

    Learn how to configure SSO with your Google Workspace.
  2. Reader security, passwords, and login options

    Learn about the settings for reader password expiration and complexity, Google login, and SSO login for readers.
  3. Allow Google log in for readers

    Follow these steps to allow readers to sign up for and log in to your knowledge base with their Google account.
  4. Create a new SMTP service: Basic authentication

    Follow these steps to configure SMTP with basic authentication for providers like Mailgun and Gmail.
  5. Nat'l 😵 Stress Awareness Day 🧘‍♀️ bug fixes

    These fixes address bugs with default category subcategory display and update the knowledge base copying behavior.
  6. Nat'l Close the Gap Day (AUS) bug fixes

    These fixes address bugs with article caching, numeric permalinks, and Modern Widget, plus streamline the interface of the bulk reader Import Options screen.
  7. Reorder and move articles

  8. Reorder and move categories

  9. Move categories or articles between levels

    Use drag and drop in the Articles interface or the Category section of the editor to move articles or subcategories to different categories.
  10. Style guide feature overview

    Writing consistent, clear documentation takes effort, especially when multiple authors contribute to your knowledge base. Different writing styles, terminology choices, and formatting preferences can make your content feel disjointed and unprofe...