Updated Articles

21. Delete a Slack notification

    Last Updated: 11/25/2025 in Features Notifications Slack notifications
    Follow these steps to delete a Slack notification.

22. Turn off Owl Analytics

    Last Updated: 11/25/2025 in Reporting and analytics Owl Analytics Set up Owl Analytics
    Follow these instructions to completely turn off Owl Analytics.

23. Turn on favorites

    Last Updated: 11/25/2025 in Features Article favorites Set up favorites
    Follow these instructions to turn on favorites if they aren't already being used in your knowledge base.

24. Snippets

    Last Updated: 11/25/2025 in Write your docs

25. Undo changes to a snippet

    Last Updated: 11/25/2025 in Write your docs Snippets
    Did someone mess up one of your snippets? Use the Revert to previous saves option to revert to one of your last three saves on the snippet!

26. Customize default text

    Last Updated: 11/25/2025 in Look and feel
    Use Customize > Default text to customize the default text strings we use at various places across your knowledge base to truly make your knowledge base your own.

27. Reset a customized text string

    Last Updated: 11/25/2025 in Look and feel Customize default text
    Learn how to reset a customized text string.

28. Version review process for readers

    Last Updated: 11/25/2025 in Write your docs Articles Versioning and history Versions Version sharing/review process
    Learn how to use the Make Visible to Groups option to share inactive versions with members of specific reader groups.

29. Ratings reports and resets

    Last Updated: 11/25/2025 in Features Ratings

30. Reset article ratings

    Last Updated: 11/25/2025 in Features Ratings Ratings reports and resets
    Reset individual article's or all articles' ratings in the Reporting Dashboard.

• ← Back
• Viewing 21 - 30
• More →