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What happens during scheduled downtime Updated

Last Updated: 04/02/2026 in Account and billing Company and product information

Here's what you can expect during scheduled downtime.
Glossary formatting Updated

Last Updated: 03/31/2026 in Features Glossary Add terms to your Glossary

Learn how to format your glossary terms and definitions.
Owl Analytics setup Updated

Last Updated: 03/19/2026 in Reporting and analytics Owl Analytics Set up Owl Analytics

Instructions to set up Owl Analytics.
SEO guide

Last Updated: 04/16/2026 in Features

Search Engine Optimization (SEO) is a way of enhancing the findability of your knowledge base content for your users and giving others the opportunity to discover your knowledge base.
Custom title tags and meta descriptions

Last Updated: 04/16/2026 in Features SEO guide

Title tags and meta descriptions are indexed by search engines and used in social media previews.
Reuse, link, and recommend articles

Last Updated: 04/16/2026 in Write your docs Articles
Topic articles (Reuse an article within another article) Updated

Last Updated: 04/16/2026 in Write your docs Articles Reuse, link, and recommend articles

Use topic articles to reuse or embed an article within another article.
Use New & Updated article callouts Updated

Last Updated: 04/16/2026 in Write your docs Articles Article settings

Add a New or Updated callout to draw attention to recently published or updated articles in your knowledge base and trigger Subscription notification emails.
Change the order of author teams

Last Updated: 04/16/2026 in Security and permissions Author management Author Teams

Learn how to change the display order of the author teams you've created.
What are author teams?

Last Updated: 04/16/2026 in Security and permissions Author management Author Teams

Learn about what author teams are and how you can use them to segregate content editing within your knowledge base.