Updated Articles

  1. Step 1: Enable Salesforce SSO in KnowledgeOwl

    Learn how to enable Salesforce Single Sign-On (SSO) in KnowledgeOwl.
  2. Salesforce configuration intro

    Salesforce SSO will restrict access to your knowledge base to only individuals with a valid login to your Salesforce account. Readers logged in to Salesforce will be able to access your knowledge base, and anyone who tries to access your knowledge...
  3. Remote authentication prerequisites

    Before you enable remote authentication, you'll need three things: Appropriate permissions The URLs for login/logout of your remote authentication system An API key Appropriate permission You'll need to be logged in as an author w...
  4. Enable remote authentication

    Before you can set up the full authentication process, you'll need to enable remote authentication. To do so: Go to Security and access > Security settings . In the Authentication settings section, under Content authentication , select Re...
  5. Configure SSO with Google Workspace

    Learn how to configure SSO with your Google Workspace.
  6. Configure SSO with Active Directory Federation Services (AD FS)

    Learn how to configure SSO using Active Directory Federation Services (AD FS).
  7. Configure SAML SSO (generic instructions)

    If we don't have a provider-specific SSO page, follow these instructions to set up SSO with your chosen provider.
  8. SAML SSO setup overview

    A generic overview of the different steps required to set up SSO integrations.
  9. SSO options for different knowledge base setups

    View a list of SSO configurations for different knowledge base security requirements.
  10. Single sign-on (SSO) overview

    KnowledgeOwl supports multiple flavors of single sign-on depending on your needs and is available on all plan levels.