Updated Articles | Page 2 | KnowledgeOwl Support

Restrict content to logged in readers

Last Updated: 04/09/2026 in Security and permissions Reader management Reader Groups Use Reader Groups in content

Use reader groups to display content to specific readers only. Learn how to use directly assigned reader groups and inherited reader groups.
Check if an article or category is restricted to reader groups

Last Updated: 04/09/2026 in Security and permissions Reader management Reader Groups Use Reader Groups in content

How to check if a category or article is restricted to reader groups.
Reader Groups overview

Last Updated: 04/09/2026 in Security and permissions Reader management Reader Groups

Setting your knowledge base to be fully public, entirely private, or a mixture of public and private is just the first step to determining who can access your content. Those are broad content controls. For more fine-grained content controls, use re...
Content with multiple reader groups

Last Updated: 04/09/2026 in Security and permissions Reader management Reader Groups Use Reader Groups in content

Learn how to set whether readers must be a member of all groups or any group to view restricted content.
Test reader group access

Last Updated: 04/09/2026 in Security and permissions Reader management Reader Groups Use Reader Groups in content

Use the View as option in the author toolbar to test what members of different reader groups will see.
Content that supports reader group restrictions

Last Updated: 04/09/2026 in Security and permissions Reader management Reader Groups Use Reader Groups in content

Reader group restrictions can be added to categories, articles, and snippets.
Reader Groups

Last Updated: 04/08/2026 in Security and permissions Reader management

Learn how to use reader groups to segregate content.
Why does clicking "Authorize" on my SMTP OAuth2 connector return an immediate error?

Last Updated: 04/07/2026 in Knowledge Capture

Environment / Context Applies to any KnowledgeOwl account using SMTP with OAuth2 (Microsoft/Azure). The Authorize button returns an immediate error rather than completing the authorization flow. Resolution The Azure app registration sec...
Why does my SMTP OAuth2 authorization succeed but test emails still fail?

Last Updated: 04/07/2026 in Knowledge Capture

Environment / Context Applies to any KnowledgeOwl account using SMTP with OAuth2 (Microsoft/Azure). The Authorize button completes successfully, but test emails fail with the error: "Email sending failed: Authentication successful." Resolu...
Reuse, link, and recommend articles

Last Updated: 04/07/2026 in Write your docs Articles