Updated Articles

  1. Add a video callout

    Last Updated: 03/24/2026 in Write your docs Articles Article settings
    Add a video icon next to article titles wherever they're listed to highlight video content in your knowledge base.

  2. Internal title

    Last Updated: 03/24/2026 in Write your docs Articles Article settings
    Add internal titles to display only in app.knowledgeowl.com. Very useful when you call a feature or policy something different internally than what your readers do!

  3. Edit a category

    Last Updated: 03/24/2026 in Write your docs Categories

  4. Internal note

    Last Updated: 03/24/2026 in Write your docs Articles Article settings
    Add notes only visible in the article editor to share feedback, provide maintenance tips or reminders, and more.

  5. Article settings

    Last Updated: 03/24/2026 in Write your docs Articles

  6. Create a new article

    Last Updated: 03/24/2026 in Write your docs Articles

  7. Create a new article from template

    Last Updated: 03/24/2026 in Write your docs Articles Create a new article
    Learn how to streamline consistent content creation by creating a new article from an existing template.

  8. 🌷 First Day of Spring bugfixes and improvements New

    Last Updated: 03/20/2026 in Release notes
    These fixes address bugs with the HTML zip export and email notifications. We also added a Document360 importer!

  9. Import from CSV

    Last Updated: 03/19/2026 in Write your docs Import content
    Use this importer to get your content into KnowledgeOwl if your current knowledge base solution supports CSV exports and isn't listed in our third-party imports.

  10. Import from Document360 New

    Last Updated: 03/19/2026 in Write your docs Import content
    Learn how to import your Document360 knowledge base articles into your KnowledgeOwl knowledge base.
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