Updated Articles

  1. Owl Intelligence feature overview

    Learn how Owl Intelligence can help you defy writer's block to quickly generate article content or meta descriptions or check your content against your style guide.
  2. Search your knowledge base

    Learn how to conduct a keyword or tag search, what the difference is, and when to use which type.
  3. Add Fancybox to click to zoom/enlarge images

    Learn how to add Fancybox to your knowledge base to add click to zoom/enlarge image functionality to your articles.
  4. Customize Fancybox toolbar options

    In our installation script, the Fancybox.bind section contains a Toolbar section that sets which toolbar controls are displayed on the left, middle, and right of the toolbar. (You should be able to figure out what most of these are just from p...
  5. Intro to KO

  6. Before you start

    A few housekeeping details about our terms and conditions, privacy policy, and more.
  7. Delete articles in bulk in Manage

    Learn how to delete multiple articles at once from the Manage interface.
  8. Set up self-administered reader options

    Set rules for self-administered reader options, including password expiration, reuse, and complexity.
  9. Body Merge Codes

    Use this list of merge codes to add or display top navigation and search functionality
  10. PDFs