Updated Articles

  1. Reader Groups overview

    Setting your knowledge base to be fully public, entirely private, or a mixture of public and private is just the first step to determining who can access your content. Those are broad content controls. For more fine-grained content controls, use ...
  2. Test reader group access

    Use the View as option in the author toolbar to test what members of different reader groups will see.
  3. Restrict content to logged in readers

    Use reader groups to display content to specific readers only. Learn how to use directly assigned reader groups and inherited reader groups.
  4. Content that supports reader group restrictions

    Reader group restrictions can be added to categories, articles, and snippets.
  5. Set up self-administered reader options

    Set rules for self-administered reader options, including password expiration, reuse, and complexity.
  6. KB Merge Codes

    Use this list of merge codes to add or display information in your top navigation or Custom HTML templates.
  7. Reader signups

    Configure reader sign-ups so that new readers can request access, and set whether you want automatic approval or manual approval before they get access to your knowledge base.
  8. Additional content options

    Learn what each of the additional content options will add to the URL checker links report.
  9. Tips & tricks for using the links report

    Here are some tips and tricks we've learned while working with our URL checker links reports. Learn the fastest way to check or find a link and some reasons why error codes might not match what you're seeing.
  10. Run the URL checker Updated

    Learn how to run the URL checker to generate a URL checker links report.