Updated Articles

21. Why isn't my category showing up in search results?

    Last Updated: 09/03/2025 in Search Search FAQs
    Categories may not show up in search results due to their category type, category Display Settings, or knowledge base Search and synonyms settings.

22. Intro to KO

    Last Updated: 09/02/2025

23. Set up your account

    Last Updated: 09/02/2025 in Getting Started Guide Intro to KnowledgeOwl
    Learn what to expect when you sign up for a KnowledgeOwl trial account.

24. Roadmap

    Last Updated: 08/28/2025
    See an overview of our largest upcoming projects.

25. Widget feature overview

    Last Updated: 08/27/2025 in Features Contextual Help Widget (2.0)
    Learn how to use our widget to provide contextual help in your website or application.

26. Use Widget 2.0 on Single Page Applications

    Last Updated: 08/27/2025 in Features Contextual Help Widget (2.0) Set up Widget Advanced Widget setup & methods
    Use these methods to embed the widget in a single page application or other places where you need to translate the actual URL to something else.

27. Open widget to a specific article or category

    Last Updated: 08/27/2025 in Features Contextual Help Widget (2.0) Set up Widget Advanced Widget setup & methods
    Use the openArticle and openCategory methods to open the widget to a specific article or category in your knowledge base.

28. Hide one of the Widget 2.0 tabs

    Last Updated: 08/27/2025 in Features Contextual Help Widget (2.0) Set up Widget Advanced Widget setup & methods
    Use this custom CSS to hide one of the tabs in the contextual help widget.

29. Add spam protection to Widget 2.0 Contact Tab

    Last Updated: 08/27/2025 in Features Contextual Help Widget (2.0) Set up Widget Advanced Widget setup & methods
    Learn what your spam protection options are for our contextual help widget. Highly recommended if you're using the widget with the Contact Form on a publicly-available site.

30. Custom Widget Javascript

    Last Updated: 08/27/2025 in Features Contextual Help Widget (2.0) Set up Widget Advanced Widget setup & methods
    Learn how to add custom Javascript to your widget.

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