Updated Articles

31. Author roles & custom roles

    Last Updated: 04/26/2026 in Security and permissions Author management
    KnowledgeOwl includes a default Editor and Writer role, but you can create custom roles to provide more nuanced permission control. Learn more about the default roles and creating custom roles here.

32. Authors

    Last Updated: 04/26/2026 in Security and permissions Author management
    Learn what author accounts are and how to administer them.

33. Find and replace exact match

    Last Updated: 04/26/2026 in Features Find and replace Run a search
    Learn how to use the exact match search in Find and replace, including quick references for certain types of searches.

34. Available custom role permissions Updated

    Last Updated: 04/26/2026 in Security and permissions Author management Author roles & custom roles
    Learn about which actions can be controlled with a custom author role in KnowledgeOwl.

35. Replace content

    Last Updated: 04/26/2026 in Features Find and replace
    Learn how to replace or delete matches found in your Find and replace search results.

36. Find and replace feature overview

    Last Updated: 04/26/2026 in Features Find and replace
    Use Find and replace to search the underlying HTML of your content and optionally replace what you find.

37. Manage articles feature overview

    Last Updated: 04/26/2026 in Features Manage articles
    Manage Articles is designed to give you a view of all your articles across all categories and publishing statuses. Use Manage to: Sort, filter, and search within your articles to view articles that meet your filter criteria. Export any view to...

38. Configure SSO with Google Workspace

    Last Updated: 04/23/2026 in Security and permissions Single Sign-On (SSO) SAML SSO instructions
    Learn how to configure SSO with your Google Workspace.

39. Allow Google log in for readers

    Last Updated: 04/23/2026 in Security and permissions Reader management Reader security, passwords, and login options
    Follow these steps to allow readers to sign up for and log in to your knowledge base with their Google account.

40. Create a new SMTP service: Basic authentication

    Last Updated: 04/23/2026 in Features SMTP Create an SMTP service
    Follow these steps to configure SMTP with basic authentication for providers like Mailgun and Gmail.

• ← Back
• Viewing 31 - 40
• More →