Updated articles

31. Remote authentication instructions

    Last updated: 07/30/2026 in Security and permissions Single Sign-On (SSO)
    Learn how to set up and use remote authentication in KnowledgeOwl.

32. Create your remote auth token request and script

    Last updated: 07/30/2026 in Security and permissions Single Sign-On (SSO) Remote authentication instructions
    See a sample remote authentication token request and script so you can set your own up.

33. How to work with APIs

    Last updated: 07/30/2026 in Integrations, API, and webhooks API
    Learn more about what APIs are and how to work with them.

34. API keys

    Last updated: 07/30/2026 in Integrations, API, and webhooks API Use the KnowledgeOwl API
    Learn how to create, edit, and delete API keys.

35. Remote authentication prerequisites

    Last updated: 07/30/2026 in Security and permissions Single Sign-On (SSO) Remote authentication instructions
    Before you enable remote authentication, you'll need three things: Appropriate permissions The URLs for login/logout of your remote authentication system An API key Appropriate permission You'll need to be logged in as an author...

36. Downgrade your plan

    Last updated: 07/30/2026 in Account and billing Change plan Upgrade or downgrade plans
    Downgrade to a cheaper plan to reduce costs. You may lose access to some features, lose AI credits, and have shorter Owl Analytics data storage.

37. Export API quickstart

    Last updated: 07/30/2026 in Reporting and analytics Owl Analytics Owl Analytics Export API
    Learn how to export your Owl Analytics data using the API. Includes samples of curl, browser, and Postman-based API calls.

38. API calls in snippets

    Last updated: 07/30/2026 in Integrations, API, and webhooks API Use the KnowledgeOwl API
    Want to display information from your knowledge base IN your knowledge base? Use our API merge code to make secure API calls to display custom lists or other information.

39. API query operators

    Last updated: 07/30/2026 in Integrations, API, and webhooks API Use the KnowledgeOwl API
    Learn the full set of query operators available for use in the KnowledgeOwl API.

40. API date formats

    Last updated: 07/30/2026 in Integrations, API, and webhooks API Use the KnowledgeOwl API
    API PUT and POST calls accept two date formats, including Unix timestamps.

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