Updated Articles

31. Create a new synced category

    Last Updated: 05/27/2026 in Write your docs Shared & synced content Synced categories Use synced categories
    Learn how to create a new synced category from the Articles page.

32. Synced content category overview

    Last Updated: 05/27/2026 in Write your docs Shared & synced content Synced categories
    Learn more about when and why to use synced content categories.

33. Reuse, link, and recommend articles

    Last Updated: 05/27/2026 in Write your docs Articles

34. Create a new article

    Last Updated: 05/27/2026 in Write your docs Articles

35. Synced article overview

    Last Updated: 05/27/2026 in Write your docs Shared & synced content Synced articles
    Use synced articles to create automatically synced duplicate content in different categories or for different reader groups.

36. Stop syncing a synced category

    Last Updated: 05/27/2026 in Write your docs Shared & synced content Synced categories Use synced categories
    Contact our support team if you want to stop syncing shared content categories.

37. Stop syncing an article in a synced category

    Last Updated: 05/27/2026 in Write your docs Shared & synced content Synced categories Use synced categories
    Learn how to stop syncing an article within a synced category.

38. Behavior when you create new or delete content in a synced category

    Last Updated: 05/27/2026 in Write your docs Shared & synced content Synced categories How synced categories work
    Whether new content creation or content deletion is synced depends on whether you make those changes from the parent category or the child shared content category.

39. Synced article behavior in shared content categories

    Last Updated: 05/27/2026 in Write your docs Shared & synced content Synced categories How synced categories work
    Learn what information is synced in articles synced within a shared content category.

40. Synced knowledge bases

    Last Updated: 05/27/2026 in Write your docs Shared & synced content

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