Updated Articles

31. SAML SSO setup overview

    Last Updated: 01/22/2026 in Security and permissions Single Sign-On (SSO) SAML SSO instructions
    A generic overview of the different steps required to set up SSO integrations.

32. SSO options for different knowledge base setups

    Last Updated: 01/22/2026 in Security and permissions Single Sign-On (SSO)
    View a list of SSO configurations for different knowledge base security requirements.

33. Single sign-on (SSO) overview

    Last Updated: 01/22/2026 in Security and permissions Single Sign-On (SSO)
    KnowledgeOwl supports multiple flavors of single sign-on depending on your needs and is available on all plan levels.

34. Search for readers

    Last Updated: 01/21/2026 in Security and permissions Reader management Readers and reader filters
    You can search your Readers list using the first name, last name, email domain, email address, or reader ID.

35. 💇Article Editor makeover: Righthand column edition

    Last Updated: 01/21/2026 in Release notes
    We've given the righthand column of the article editor a major facelift and reordering. Learn about all the changes here!

36. Generate content

    Last Updated: 01/21/2026 in Write your docs

37. Use Alchemer surveys to generate content in KnowledgeOwl

    Last Updated: 01/21/2026 in Write your docs Generate content
    Use SurveyGizmo's HTTP Connect action to take content from a survey response and push it straight to KnowledgeOwl to create a new article.

38. Tags

    Last Updated: 01/21/2026 in Write your docs
    Learn about tags and how to use them in KnowledgeOwl.

39. Add an existing tag to an article

    Last Updated: 01/21/2026 in Write your docs Tags
    Learn how to add existing tags to articles, even if you don't have permission to create new tags.

40. File Labels

    Last Updated: 01/21/2026 in Write your docs
    Use file labels to filter the files you've uploaded to KnowledgeOwl.

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