Updated Articles

  1. 📩 HubSpot, CSV, and other new import options New

    Imports, imports, and more imports! We've added a HubSpot importer, a generic CSV importer, and some import options when we don't have the tool you need. Plus we made the imports page prettier.
  2. Import best practices

    Follow these general best practices for importing content from other systems into KnowledgeOwl.
  3. Testing imports

    Learn how to delete an import test and create a new knowledge base to retest.
  4. Import with the API

    Use the KnowledgeOwl API to import content.
  5. Import from other file format New

    Use the Other file format import option if you want to import content from a tool we don't have explicit instructions for and you can generate a non-CSV file export from that tool. This sends your file to our imports team, who will try to assist you.
  6. Import from other tool New

    Use the Other tool import option if you want to import content from a tool we don't have explicit instructions for and you can't generate a file export from that tool. This sends some information to our imports team, who will try to assist you.
  7. Import from CSV New

    Use this importer to get your content into KnowledgeOwl if your current knowledge base solution supports CSV exports and isn't listed in our third-party imports.
  8. Import from Zendesk Updated

    Learn how to directly import a Zendesk knowledge base into KnowledgeOwl. You'll need to know your subdomain, have valid user credentials, and have a Zendesk API token.
  9. Import from Helpjuice Updated

    Learn how to import your Helpjuice content to a KnowledgeOwl knowledge base.
  10. Import from HubSpot New

    Learn how to import your HubSpot knowledge base articles into your KnowledgeOwl knowledge base.