Updated Articles

  1. Owl Analytics key concepts

  2. Download

    A  download is tracked whenever a visitor clicks on a link in your knowledge base which prompts a resource to download. This may include things like: URL redirect articles or URL redirect categories  pointed to a file Document template...
  3. Downloads report

    View all the resources your visitors have downloaded in the Downloads report.
  4. Overview report

    The Overview report displays a line graph of visits to your knowledge base for the selected time period. You can update the graph to display a handful of different metrics and export the graph as an image for use in presentations, documents, and...
  5. Why isn't my category showing up in search results?

    Categories may not show up in search results due to their category type, category Display Settings, or knowledge base Search and synonyms settings.
  6. Why isn't my category showing up in search?

    Categories may not show up in search results due to their category type, category Display Settings, or knowledge base Search and synonyms settings.
  7. Intro to KO

  8. Set up your account

    Learn what to expect when you sign up for a KnowledgeOwl trial account.
  9. Roadmap

    See an overview of our largest upcoming projects.
  10. Widget feature overview

    Learn how to use our widget to provide contextual help in your website or application.