Updated Articles

Slack notifications

Last updated: 10/21/2026 in Features Notifications

Get notifications in Slack channels when events occur in your knowledge base.
Email notifications

Last updated: 10/21/2026 in Features Notifications

Docs in progress We don't yet have documentation on our new email notifications feature, but they're coming soon!
Edit an email notification

Last updated: 10/21/2026 in Features Notifications Email notifications

Follow these steps to edit an existing email notification.
Delete an email notification

Last updated: 10/21/2026 in Features Notifications Email notifications

Follow these instructions to delete an email notification you don't need anymore.
Keywords

Last updated: 10/21/2026 in Search Set up search
Typeahead (autosuggest)

Last updated: 10/21/2026 in Search Set up search Keywords

Choose the search behavior as readers type: to autosuggest or not to autosuggest, with or without typo tolerance.
Can multiple remote authentications be configured for a single knowledge base?

Last updated: 10/21/2026 in Knowledge Capture

Let readers choose where to sign in. Learn how to set up an interstitial login page for multiple remote authentications or login methods in one knowledge base.
New resource: API guide for AI coding assistants New

Last updated: 10/19/2026 in Release notes

We've published a guide to using the KnowledgeOwl API with AI coding assistants like Claude, ChatGPT, and Copilot, covering where to start, what every request needs, and safe updates.
📖 Nat'l Dictionary Day bugfixes and improvements New

Last updated: 10/16/2026 in Release notes

We've released improvements including a cleaner top navigation bar, a Help Scout Docs importer, and a current-year merge code, plus bugfixes for Owl Analytics and the webhooks API.
Import from Help Scout New

Last updated: 10/15/2026 in Write your docs Import content

Learn how to import your Help Scout Docs into your KnowledgeOwl knowledge base.