Updated Articles

  1. Turn on Required Reading

    Follow these steps to fully set up Required Reading.
  2. Add a Required Reading link to Table of Contents

    Use a URL redirect category to add a Required Reading link to your Table of Contents.
  3. Access the Required Reading page

    The Required Reading page is automatically created at /required-reading in your knowledge base. Learn more about how the page works.
  4. 🎤New feature drop: Required Reading

    With this feature, your readers will be presented with messages if an article is required and will need to confirm that they've read the content. You can generate a report to see who's read what.
  5. Rename the glossary

    Don't like the word "Glossary" but otherwise love the feature? Follow the instructions here to rename Glossary to a word of your choice.
  6. Customize Text: Glossary title

    Use Customize Text to change the title of the Glossary page, which means you can now totally rebrand Glossary to some other term of your choice!
  7. Enable ratings

    Ratings are enabled automatically in your knowledge base. Choose between thumbs up/thumbs down or 5-star rating systems.
  8. Add ratings to all articles

    If you've removed the ratings section from all articles, follow these instructions to re-add it.
  9. 📄New feature drop: Inactive version PDF exports!

    You can now export a PDF of an inactive version, and moving forward, these PDFs will include loads more metadata about who created the version and when!
  10. Ratings feature overview

    New to article ratings? Learn more about how they work here.