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PDF look and feel

Last Updated: 11/19/2025 in Look and feel
Display content only in PDFs

Last Updated: 11/19/2025 in Look and feel PDF look and feel

There are two ways to customize the look and feel of individual article PDFs. For general structure/layout of individual articles , go to Customize > PDF and adjust the settings there--you can add a watermark, password, header HTML, and fo...
Display PDF file in articles

Last Updated: 11/19/2025 in Write your docs Files and images Add other files to articles

Learn how to embed PDF files inside your KnowledgeOwl articles so your readers don't have to download them or open them in a new tab.
Display Microsoft Office file in articles

Last Updated: 11/19/2025 in Write your docs Files and images Add other files to articles

How to display Microsoft Office files directly in your articles.
Delete tags

Last Updated: 11/19/2025 in Write your docs Tags

Learn how to delete tags from your knowledge base.
Create a tag

Last Updated: 11/19/2025 in Write your docs Tags

Create new tags in the Tags page or by adding tags to articles or categories.
Snippets

Last Updated: 11/19/2025 in Write your docs
Copy existing snippet

Last Updated: 11/19/2025 in Write your docs Snippets

Copy an existing snippet to test out changes without impacting your live snippet.
Adding and editing knowledge bases

Last Updated: 11/19/2025 in Account and billing
Copy a knowledge base

Last Updated: 11/19/2025 in Account and billing Add and remove knowledge bases

If you have room on your account, you can create a copy of an existing knowledge base for a variety of purposes: testing/troubleshooting, translating, new versions of software, and as a template. The following items won't copy: ...