Updated Articles

  1. Custom PDF exports

    Learn how to create, edit, download, and regenerate custom PDFs.
  2. New SEO Setting for trailing slashes

    We've added a new option in Settings > Basic to help maximize your SEO: the option to 301 redirect URLs ending with a trailing slash to non-trailing slash.
  3. Create a new article

  4. URL redirect article

    Learn how to have an article in your knowledge base redirect to a URL outside of your knowledge base or to a file stored within your knowledge base.
  5. Change existing URL redirect article to a regular article

    Learn how to convert a URL redirect article back into a regular article.
  6. URL redirect best practices

    Learn best practices for how to use URL redirects, whether and how to surface them in your search results, and which redirect type setting to use.
  7. Slack notifications

    Get notifications in Slack channels when events occur in your knowledge base.
  8. Create a new Slack notification with the KnowledgeOwl app for Slack

    Follow these instructions to set up Slack notifications about knowledge base events using the KnowledgeOwl Webhooks Slack App.
  9. Edit an email notification

    Follow these steps to edit an existing email notification.
  10. Microsoft Teams notifications

    Use a prebuilt app to send notifications to Microsoft Teams channels when certain events occur in your knowledge base.