Updated Articles

31. Configure SAML SSO with Okta

    Last Updated: 06/25/2026 in Security and permissions Single Sign-On (SSO) SAML SSO instructions
    Learn how to set up SAML SSO for your knowledge base using Okta.

32. Configure SSO with Active Directory Federation Services (AD FS)

    Last Updated: 06/25/2026 in Security and permissions Single Sign-On (SSO) SAML SSO instructions
    Learn how to configure SSO using Active Directory Federation Services (AD FS).

33. Configure SAML SSO (generic instructions)

    Last Updated: 06/25/2026 in Security and permissions Single Sign-On (SSO) SAML SSO instructions
    If we don't have a provider-specific SSO page, follow these instructions to set up SSO with your chosen provider.

34. SAML SSO setup overview

    Last Updated: 06/25/2026 in Security and permissions Single Sign-On (SSO) SAML SSO instructions
    A generic overview of the different steps required to set up SSO integrations.

35. ⌯⌲ Nat'l Paper Airplane Day improvements and bugfixes

    Last Updated: 06/25/2026 in Release notes
    These updates include further improvements to the URL checker and the AI chatbot and fixes for the HTML zip export and copy knowledge base functions.

36. 🎨 AI chatbot improvement: Brand your chatbot New

    Last Updated: 06/24/2026 in Release notes
    Customize your AI Chatbot with branded colors, avatars, and text. Learn how to personalize your chatbot's appearance and voice to match your brand.

37. Set up contact form to send emails to one or more addresses

    Last Updated: 06/22/2026 in Features Contact Form Set up your contact form
    Set up the Contact Form to automatically email or create tickets when a reader reaches out.

38. Integrate contact form with Freshdesk

    Last Updated: 06/22/2026 in Features Contact Form Set up your contact form
    Learn how to set up your Contact Form to create tickets in Freshdesk.

39. Update wording in the Contact Form

    Last Updated: 06/22/2026 in Features Contact Form Set up your contact form
    Customize the wording in your Contact Form using Customize Default text and the Contact Form Text settings.

40. Customize default text overview

    Last Updated: 06/22/2026 in Look and feel Customize default text
    Learn more about how to use Customize > Default text to make the language in your knowledge base completely yours.

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