Updated Articles

  1. Tags usage report

    Learn how to generate and use a tags usage report.
  2. Require login to view files/images

    If your knowledge base is private, turn this setting on to guarantee that only logged-in readers can access files in your knowledge base by URL.
  3. Remove a tag from an article

    Use the X in a tag's card in the article and category editor to remove it from the content.
  4. REST API documentation with content security headers

    If you have content security policy headers enabled in your knowledge base security settings, you can't host the files in the KnowledgeOwl Files  storage. The security settings prevent loading the JSON or YAML spec file. You can still load the...
  5. Merge tags

    Follow these steps to merge two tags together.
  6. How search works

    Ever wanted to understand how the various pieces of search work together to return results? This section's for you.
  7. Indexing

    The knowledge base index is where we store your article content and meta data after we process and optimize it for searching. When you save an article, we automatically digest and analyze your content for the index. This process involves: ...
  8. Search look and feel

  9. Hide tags from Search Results

    How to hide tags from your readers
  10. Hide Related Articles section from a specific article

    Use a snippet to hide the Related Articles section from a specific article.