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Customize default text

Last Updated: 11/25/2025 in Look and feel

Use Customize > Default text to customize the default text strings we use at various places across your knowledge base to truly make your knowledge base your own.
Reset a customized text string

Last Updated: 11/25/2025 in Look and feel Customize default text

Learn how to reset a customized text string.
Version review process for readers

Last Updated: 11/25/2025 in Write your docs Articles Versioning and history Versions Version sharing/review process

Learn how to use the Make Visible to Groups option to share inactive versions with members of specific reader groups.
Ratings reports and resets

Last Updated: 11/25/2025 in Features Ratings
Reset article ratings

Last Updated: 11/25/2025 in Features Ratings Ratings reports and resets

Reset individual article's or all articles' ratings in the Reporting Dashboard.
Undo changes to Customize > Style

Last Updated: 11/25/2025 in Look and feel Overall look and feel Style your overall theme

Learn how to revert your Style Settings to one of the previous three saved changes.
Owl Analytics setup

Last Updated: 11/25/2025 in Reporting and analytics Owl Analytics Set up Owl Analytics

Instructions to set up Owl Analytics.
Purge all analytics data

Last Updated: 11/25/2025 in Reporting and analytics Owl Analytics Set up Owl Analytics

Purge your existing analytics data if you've made changes to what's tracked or decided to stop using Owl Analytics.
Owl Analytics feature overview

Last Updated: 11/25/2025 in Reporting and analytics Owl Analytics

Learn more about Owl Analytics, KnowledgeOwl's built-in analytics tracking and reports dashboard.
Purge deleted readers

Last Updated: 11/25/2025 in Security and permissions Reader management Readers and reader filters

Use the Purge Deleted Readers option to permanently remove all information associated with deleted reader accounts. This is useful for GDPR or other privacy rights compliance.