Updated Articles

31. Manage CSV export column list

    Last Updated: 04/07/2026 in Features Manage articles Export Manage articles to CSV
    View a complete list of the Manage CSV export columns, a description of the information they contain, and sample entries for how that information is formatted.

32. Widget setup and installation overview

    Last Updated: 04/07/2026 in Features Contextual Help Widget (2.0) Set up Widget Widget setup and installation
    Follow these instructions to set up and install your contextual help widget.

33. Use Widget 2.0 on Single Page Applications

    Last Updated: 04/07/2026 in Features Contextual Help Widget (2.0) Set up Widget Advanced Widget setup & methods
    Use these methods to embed the widget in a single page application or other places where you need to translate the actual URL to something else.

34. Widget Admin Settings section

    Last Updated: 04/07/2026 in Features Contextual Help Widget (2.0) Set up Widget Widget setup and installation
    Learn what the widget's Admin Settings control.

35. Create a style or author's guide

    Last Updated: 04/07/2026 in Learning resources Getting Started Guide Get started with a new knowledge base
    See what information you should consider adding to a style guide or author's guide.

36. Explore features

    Last Updated: 04/07/2026 in Learning resources Getting Started Guide
    Dig into the full KnowledgeOwl feature set.

37. Integration-related features

    Last Updated: 04/07/2026 in Learning resources Getting Started Guide Explore features
    Learn about our integration-related features, including our contact form, contextual help widget, webhooks, and API.

38. Widget reporting

    Last Updated: 04/07/2026 in Reporting and analytics

39. Widget feature overview

    Last Updated: 04/07/2026 in Features Contextual Help Widget (2.0)
    Learn how to use our widget to provide contextual help in your website or application.

40. Change the order of the Recommended tab

    Last Updated: 04/07/2026 in Features Contextual Help Widget (2.0) Use widget for contextual help
    Edit the Recommended Article Weights in Reporting > Widget to change the order of articles displayed in the contextual help widget's Recommended tab.

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