Updated Articles

  1. Schedule an article to be archived

    Learn how to schedule an article for archival.
  2. File size limits

    Files uploaded to KnowledgeOwl can't be larger than 200MB.
  3. SEO guide

    Search Engine Optimization (SEO) is a way of enhancing the findability of your knowledge base content for your users and giving others the opportunity to discover your knowledge base.
  4. Generate your sitemap

    Use a sitemap to tell Google to crawl your website. It’s essentially an XML file representing the structure of your website's content.
  5. Domain settings

    Use KB settings > Domain to configure your KnowledgeOwl subdomain, your private domain, root path, and set SEO settings like whether to generate a sitemap.
  6. How to use your own domain

    Learn everything you need to do to set up your knowledge base to use your own domain rather than a KnowledgeOwl subdomain.
  7. Create your llms.txt New

    Add an llms.txt file to help AI tools understand your knowledge base's content and structure.
  8. 📲 AI chatbot improvement: Add custom response rules New

    Set custom response rules for your AI Chatbot to route inquiries and automate responses. Control triggers, direct traffic, and improve customer experience.
  9. Add custom response rules New

    Set up custom response rules to trigger pre-written chatbot replies based on keywords or AI-detected intent. Route queries, handle troubleshooting, and manage out-of-scope questions efficiently.
  10. Create a category

    Learn about category creation and category types.