Updated Articles

31. Advanced search exact match

    Last Updated: 04/02/2025 in Features Advanced search Run Advanced searches
    Learn how to use the exact match search in Advanced search, including quick references for certain types of searches.

32. Run an Advanced search Updated

    Last Updated: 04/02/2025 in Features Advanced search Run Advanced searches
    Learn the basic steps to running an Advanced Search.

33. Advanced search feature overview

    Last Updated: 04/02/2025 in Features Advanced search
    Use Advanced Search to search the underlying HTML of your articles and custom content categories.

34. Add a link to the upper right (top navigation)

    Last Updated: 04/01/2025 in Look and feel Overall look and feel Style your overall theme
    Learn how to add a link to the upper right of your knowledge base.

35. Create a style or author's guide

    Last Updated: 04/01/2025 in Getting Started Guide Get started with a new knowledge base
    See what information you should consider adding to a style guide or author's guide.

36. Plans and trials FAQ

    Last Updated: 03/31/2025 in Account and billing

37. Basic plan

    Last Updated: 03/31/2025 in Account and billing Plans and trials FAQ
    Looking for knowledge base software that can get the job done? Our Basic plan includes all the essential features for making a knowledge base that will work for you and your readers.  A search that works, out-of-the-box Our google-like search f...

38. Pricing model

    Last Updated: 03/31/2025 in Account and billing Plans and trials FAQ
    We try to keep our pricing as simple and transparent as possible. You choose your base plan (Basic, Pro, Business, or Enterprise) then you can add the following à la carte, as needed: Number of knowledge bases (sites) Number of authors (people ...

39. Enterprise plan

    Last Updated: 03/31/2025 in Account and billing Plans and trials FAQ
    Needing a little more? Our Enterprise plan adds the following extras to your subscription: Guaranteed uptime SLA You get a 99.9% guaranteed uptime SLA . Dedicated account manager with priority support All Enterprise plans will receive a dedic...

40. Business plan

    Last Updated: 03/31/2025 in Account and billing Plans and trials FAQ
    Needing a little more? Our Business plan  includes everything in our Pro plan plus:  Guaranteed uptime SLA You get a 99.5% guaranteed uptime SLA . Single-Sign-On (SSO) Set up SSO for your readers/authors or remote authentication vi...

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