Updated articles

31. Links report best practices

    Last updated: 07/22/2026 in Features URL checker Use the URL checker links report
    Working with the URL checker links reports are more art than science. Here are some tips to help you improve your artistry.

32. Tips & tricks for using the links report

    Last updated: 07/22/2026 in Features URL checker Use the URL checker links report
    Here are some tips and tricks we've learned while working with our URL checker links reports. Learn the fastest way to check or find a link and some reasons why error codes might not match what you're seeing.

33. How to read the URL checker links report Updated

    Last updated: 07/22/2026 in Features URL checker Use the URL checker links report
    Learn which columns are included in the URL checker links report and what they contain.

34. 🥭 Nat'l Mango Day bugfixes New

    Last updated: 07/22/2026 in Release notes
    These releases include purging deleted articles, page persistence across knowledge bases, port specification for Chatbot domains, and several bugfixes.

35. Search FAQs

    Last updated: 07/22/2026 in Search

36. Why isn't my category showing up in search results?

    Last updated: 07/22/2026 in Search Search FAQs
    Categories may not show up in search results due to their category type, category Display Settings, or knowledge base Search and synonyms settings.

37. Why isn't my category showing up in search?

    Last updated: 07/22/2026 in Write your docs Categories
    Categories may not show up in search results due to their category type, category Display Settings, or knowledge base Search and synonyms settings.

38. Author overview

    Last updated: 07/22/2026 in Security and permissions Author management

39. What is an author?

    Last updated: 07/22/2026 in Security and permissions Author management Author overview
    An author is someone who can log in to KnowledgeOwl and create content. Learn more about the different permissions options available.

40. Individual article PDFs

    Last updated: 07/21/2026 in Features PDFs
    Learn the options available to format and style your individual article PDFs.

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