Updated Articles

  1. Trial FAQs

    Hoot, thank you for signing up for a KnowledgeOwl trial! Here are answers to some of our most frequently asked trial questions.
  2. How do I subscribe to KnowledgeOwl?

    Go to Account > Billing to subscribe to KnowledgeOwl.
  3. What happens when I subscribe to KnowledgeOwl?

    When you subscribe, we keep all the content, authors, and changes you've already made, but you're welcome to wipe them all and start fresh if you want!
  4. Switch from monthly to yearly subscription

    Learn how to upgrade your account from monthly to annual billing to receive a 10% discount.
  5. Update payment method

    Update your credit card, PayPal, or Amazon Pay payment methods in Account > Billing.
  6. Discounts

    We offer two general types of discounts: Time-based discounts: Save money by buying a yearly, 2-year-, or 3-year subscription KO for Good discounts: For non-profits, B corporations, and purpose-driven organizations. The discount amount starts a...
  7. Payment options

    KnowledgeOwl offers a variety of payment options to meet your needs.
  8. Change your billing email address

    Update the email address your payment receipts go to in Account > Billing.
  9. Cancel your account

    Learn how to cancel your account.
  10. How to use your own domain

    Learn everything you need to do to set up your knowledge base to use your own domain rather than a KnowledgeOwl subdomain.