Updated articles

41. Create a private knowledge base Updated

    Last updated: 11/07/2026 in Security and permissions KB visibility and access
    Learn how to make your KnowledgeOwl knowledge base private and restrict access to your content.

42. Create a public knowledge base Updated

    Last updated: 11/07/2026 in Security and permissions KB visibility and access
    Learn how to create a public knowledge base in KnowledgeOwl so that anyone with the link can access it.

43. Available custom role permissions Updated

    Last updated: 11/07/2026 in Security and permissions Author management Author roles & custom roles
    Learn about which actions can be controlled with a custom author role in KnowledgeOwl.

44. What's the difference between admin managed and self-administered reader passwords? Updated

    Last updated: 11/07/2026 in Security and permissions Reader management Reader security, passwords, and login options
    Learn the difference between admin-managed passwords and self-administered passwords for reader accounts.

45. Configure SSO with Google Workspace Updated

    Last updated: 11/07/2026 in Security and permissions Single Sign-On (SSO) SAML SSO instructions
    Learn how to configure SSO with your Google Workspace.

46. Public Sitemaps and SEO Updated

    Last updated: 11/07/2026 in Features SEO guide
    Learn how your public knowledge base is optimized for search engines--and how to prevent them from indexing your knowledge base.

47. 30-day free trial Updated

    Last updated: 11/07/2026 in Account and billing Plans & pricing
    Enjoy a 30-day free trial at any plan level.

48. Reader password security Updated

    Last updated: 11/07/2026 in Security and permissions Reader management Reader security, passwords, and login options
    Set up admin-managed or self-managed reader passwords, restrict to specific IPs, and set the number of failed login attempts allowed.

49. Salesforce configuration intro Updated

    Last updated: 11/07/2026 in Security and permissions Single Sign-On (SSO) Salesforce SSO instructions
    Salesforce SSO will restrict access to your knowledge base to only individuals with a valid login to your Salesforce account. Readers logged in to Salesforce will be able to access your knowledge base, and anyone who tries to access your knowledge b...

50. Configure SSO with Active Directory Federation Services (AD FS) Updated

    Last updated: 11/07/2026 in Security and permissions Single Sign-On (SSO) SAML SSO instructions
    Learn how to configure SSO using Active Directory Federation Services (AD FS).

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