Updated Articles

41. Plans and trials FAQ

    Last Updated: 03/31/2025 in Account and billing

42. Basic plan

    Last Updated: 03/31/2025 in Account and billing Plans and trials FAQ
    Looking for knowledge base software that can get the job done? Our Basic plan includes all the essential features for making a knowledge base that will work for you and your readers.  A search that works, out-of-the-box Our google-like search f...

43. Pricing model

    Last Updated: 03/31/2025 in Account and billing Plans and trials FAQ
    We try to keep our pricing as simple and transparent as possible. You choose your base plan (Basic, Pro, Business, or Enterprise) then you can add the following à la carte, as needed: Number of knowledge bases (sites) Number of authors (people ...

44. Enterprise plan

    Last Updated: 03/31/2025 in Account and billing Plans and trials FAQ
    Needing a little more? Our Enterprise plan adds the following extras to your subscription: Guaranteed uptime SLA You get a 99.9% guaranteed uptime SLA . Dedicated account manager with priority support All Enterprise plans will receive a dedic...

45. Business plan

    Last Updated: 03/31/2025 in Account and billing Plans and trials FAQ
    Needing a little more? Our Business plan  includes everything in our Pro plan plus:  Guaranteed uptime SLA You get a 99.5% guaranteed uptime SLA . Single-Sign-On (SSO) Set up SSO for your readers/authors or remote authentication vi...

46. Pro plan

    Last Updated: 03/31/2025 in Account and billing Plans and trials FAQ
    Needing a little more? Our Pro plan has everything in our Basic plan, plus:  Guaranteed uptime SLA You get a 99.5% guaranteed uptime SLA . Fully customizable branding  You can still create a beautiful knowledge base on the Basic plan, but ...

47. Undo changes to Customize > Style

    Last Updated: 03/27/2025 in Look and feel Overall look and feel Style your overall theme
    Learn how to revert your Style Settings to one of the previous three saved changes.

48. Reset your theme

    Last Updated: 03/27/2025 in Look and feel Overall look and feel Style your overall theme
    Reset your knowledge base back to the initial theme we're creating new knowledge bases with.

49. Copy a knowledge base's theme

    Last Updated: 03/27/2025 in Look and feel Overall look and feel Style your overall theme
    If you have multiple knowledge bases, copy the theme of one knowledge base to another to save yourself time and effort.

50. Table of contents & organization

    Last Updated: 03/27/2025 in Look and feel
    Set whether your TOC shows categories expanded by default, add links or a search bar to your TOC, change the icons next to categories, and more.

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