Updated articles

  1. Change the background image on my homepage

    Does your knowledge base already have a banner or background image? Follow these instructions to change it.
  2. Article prompts for Owl Intelligence

    Not sure where to begin? Use Owl Intelligence to generate templates or outlines, or copy some of our team's favorite wacky prompts.
  3. Access the Required Reading page

    The Required Reading page is automatically created at /required-reading in your knowledge base. Learn more about how the page works.
  4. Required Reading instructions for readers

  5. Salesforce SSO instructions

  6. Step 4: Create a Visualforce page in Salesforce

    Follow these instructions to create a Visualforce page in Salesforce.
  7. Step 3: Add the Remote Site in Salesforce

    Learn how to add KnowledgeOwl as a Remote Site in Salesforce.
  8. Step 1: Enable Salesforce SSO in KnowledgeOwl

    Learn how to enable Salesforce Single Sign-On (SSO) in KnowledgeOwl.
  9. Step 5: Create final apex classes in Salesforce

    Finish your Salesforce SSO configuration by creating these final apex classes.
  10. Step 2: Create LoginController apex class in Salesforce

    Follow these instructions to create the LoginController apex class in Salesforce as part of your Salesforce SSO setup.