Updated articles

41. Create a category

    Last updated: 09/25/2026 in Write your docs Categories
    Learn about category creation and category types.

42. Default categories

    Last updated: 09/25/2026 in Write your docs Categories Create a category
    The default category type is the most common choice for organizing and displaying content. You can create both subcategories and articles within a default category. The landing page for a default category automatically displays the following:...

43. Meet the new lefthand navigation!

    Last updated: 09/25/2026 in Release notes
    We've moved most of the top navigation to a permanent lefthand navigation and revamped what's left in the top navigation bar.

44. Use tags in content

    Last updated: 09/25/2026 in Write your docs Tags
    Learn how to add and remove tags in articles and categories.

45. Add tags to multiple articles in bulk

    Last updated: 09/25/2026 in Write your docs Tags Use tags in content
    Use a custom Manage filter and a bulk edit to add tags to multiple articles at once.

46. 🍉Nat'l Watermelon Day bugfixes

    Last updated: 09/25/2026 in Release notes
    These fixes address bugs with versions, rearranging categories, and updating the knowledge base welcome to text.

47. National Get Over It Day Bugfixes 🐛

    Last updated: 09/25/2026 in Release notes
    These fixes address bugs with child shared content articles in topic display categories and smooth some rough edges on the new Archived status.

48. January 29, 2020

    Last updated: 09/25/2026 in Release notes
    Bug Fixes Widget 2.0 and Internet Explorer: Widget 2.0 is now compatible with Internet Explorer 11. (So those of you using app.knowledgeowl.com from within Internet Explorer, the Help navigation link now properly opens the widget!) Versi...

49. 🍌 National Banana Day Bugfixes

    Last updated: 09/25/2026 in Release notes
    These fixes address bugs related to our File Library, versions and revisions, article editor, our honeypot, API, and improvements to SEO & Needs Review status.

50. January 17, 2020

    Last updated: 09/25/2026 in Release notes
    New save button options, last activity for authors, and a fix for a copy knowledge base bug.

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