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Webhooks

Last Updated: 04/22/2026 in Integrations, API, and webhooks
Email notifications

Last Updated: 04/22/2026 in Features Notifications

Docs in progress We don't yet have documentation on our new email notifications feature, but they're coming soon!
Create and administer author teams

Last Updated: 04/21/2026 in Security and permissions Author management Author teams
Create author teams

Last Updated: 04/21/2026 in Security and permissions Author management Author teams Create and administer author teams

Create an author team so that you can restrict editing content to that team.
Author teams overview

Last Updated: 04/21/2026 in Security and permissions Author management Author teams

Learn what author teams are and how to use them to define which authors can edit which content.
Use author teams in content

Last Updated: 04/21/2026 in Security and permissions Author management Author teams
Inherited author team restrictions

Last Updated: 04/21/2026 in Security and permissions Author management Author teams Use author teams in content

Add author teams at the category level to have articles automatically inherit those team restrictions, or use the checkboxes to further refine which teams can edit.
Restrict content to author teams

Last Updated: 04/21/2026 in Security and permissions Author management Author teams Use author teams in content

Restrict content so that it can only be edited by certain authors.
Edit and delete author teams

Last Updated: 04/21/2026 in Security and permissions Author management Author teams Create and administer author teams

Learn how to edit existing author team names or delete author teams you don't need anymore.
Author roles & custom roles

Last Updated: 04/21/2026 in Security and permissions Author management

KnowledgeOwl includes a default Editor and Writer role, but you can create custom roles to provide more nuanced permission control. Learn more about the default roles and creating custom roles here.