Set up custom response rules to trigger pre-written chatbot replies based on keywords or AI-detected intent. Route queries, handle troubleshooting, and manage out-of-scope questions efficiently.
The knowledge base index is where we store your article content and meta data after we process and optimize it for searching.
When you save an article, we automatically digest and analyze your content for the index. This process involves:
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The Overview report displays a line graph of high-level statistics for the selected time period, including visits, visitors, pageviews, searches, and bounce rate.
Earn $500 for each customer referral. Share your unique link, watch them become a paid customer, and collect your reward after 3 months. Here's how the new referral program works.