Updated Articles

  1. Add the required reading flag to your Right Column template

    If you're using a layout with the Right Column displayed, add the Required Reading flag merge code into your Right Column HTML template wherever you'd like the flag to appear.
  2. Add the required reading flag to your article template

    Add the Required Reading flag merge code into your Custom HTML Article template wherever you'd like the flag to appear.
  3. Required Reading feature overview

    If you need to track that employees are reading updated policies and procedures, or if you want to have a set of required articles for new hires or department onboarding, consider using Required Reading. Use Required Reading to mark articles as...
  4. Set up Owl Intelligence

    Detailed instructions to turn on Owl Intelligence and select the Owl Intelligence features your authors can use.
  5. Owl Intelligence feature overview

    Learn how Intelligence can help you defy writer's block to quickly generate article content or meta descriptions.
  6. Generate article content with AI

    Use Owl Intelligence to generate a new article's content using an AI prompt.
  7. Interruption to Owl Intelligence

    Due to maintenance or outages, Owl Intelligence may be paused for maintenance. Learn what you can expect.
  8. Article prompts for Owl Intelligence

    Not sure where to begin? Use Owl Intelligence to generate templates or outlines, or copy some of our team's favorite wacky prompts.
  9. Generate article meta description with Owl Intelligence

    Discover how to use Owl Intelligence to generate an article meta description that fits your knowledge base tone and style.
  10. Turn on access to AI content style guide reviews

    Control who can use AI to check content against your style guide and who has permission to edit your style guide.