Updated articles

41. Integrate contact form with Freshdesk or Freshdesk Omni Updated

    Last updated: 10/24/2026 in Features Contact Form Set up your contact form
    Learn how to set up your Contact Form to create tickets in Freshdesk or Freshdesk Omni.

42. Accessibility statement and VPAT

    Last updated: 10/22/2026 in Security and permissions Security, privacy, and compliance
    KnowledgeOwl's accessibility statement: our WCAG 2.2 AA standard, our VPAT/ACR, and how to report an accessibility problem.

43. Webhooks

    Last updated: 10/21/2026 in Integrations, API, and webhooks

44. Slack notifications

    Last updated: 10/21/2026 in Features Notifications
    Get notifications in Slack channels when events occur in your knowledge base.

45. Email notifications

    Last updated: 10/21/2026 in Features Notifications
    Docs in progress We don't yet have documentation on our new email notifications feature, but they're coming soon!

46. Edit an email notification

    Last updated: 10/21/2026 in Features Notifications Email notifications
    Follow these steps to edit an existing email notification.

47. Delete an email notification

    Last updated: 10/21/2026 in Features Notifications Email notifications
    Follow these instructions to delete an email notification you don't need anymore.

48. Keywords

    Last updated: 10/21/2026 in Search Set up search

49. Typeahead (autosuggest)

    Last updated: 10/21/2026 in Search Set up search Keywords
    Choose the search behavior as readers type: to autosuggest or not to autosuggest, with or without typo tolerance.

50. Can multiple remote authentications be configured for a single knowledge base?

    Last updated: 10/21/2026 in Knowledge Capture
    Let readers choose where to sign in. Learn how to set up an interstitial login page for multiple remote authentications or login methods in one knowledge base.

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