The HTML Zip export creates a zip file containing files for each of your articles and folders for each category/subcategory. Learn more about what it includes.
Use KB settings > Article editor to set default article callout duration, automatic Needs Review status, spellcheck, and automatic old link redirects for edited permalinks.
New knowledge bases have comments enabled by default, but you'll still want to configure them. Follow these instructions to make sure comments are set up in a way that makes sense for you!
Reporting > Comments displays all comments left on your knowledge base. Use the filter to select which comments to see and approve or delete pending comments.