Updated Articles

  1. Recommend articles in the contextual help widget

    Use the Recommend On Pages section to set which page paths this content should be included in the contextual help widget's Recommended tab for.
  2. How to format your recommended page paths

    Learn how to format the recommend on page paths or query strings for your contextual help widget.
  3. Widget reporting

  4. Recommended Article Weights

    Learn how to change the order of content in your contextual help widget's Recommended tab by editing article weights in Reporting > Widget.
  5. 🎉 Article editor redesign: Opt in for early testing!

    Try out the redesigned article editor! We've taken a streamlined approach which is radically different from the current editor, and we know that's a big change. Give us your feedback and help us make it the best we can before we officially release it.
  6. Inherited author team restrictions

    Add author teams at the category level to have articles automatically inherit those team restrictions, or use the checkboxes to further refine which teams can edit.
  7. How inherited reader groups work

    Learn how reader groups inherited from categories work and how you can refine them.
  8. Restrict content to logged in readers

    Use reader groups to display content to specific readers only. Learn how to use directly assigned reader groups and inherited reader groups.
  9. Check if an article or category is restricted to reader groups

    How to check if a category or article is restricted to reader groups.
  10. Reader Groups overview

    Setting your knowledge base to be fully public, entirely private, or a mixture of public and private is just the first step to determining who can access your content. Those are broad content controls. For more fine-grained content controls, use re...