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Customize your robots.txt New

Last Updated: 04/30/2026 in Look and feel Overall look and feel Configure default behavior

Learn how to customize your knowledge base's robots.txt file to prevent AI crawlers or other tools from scraping your content.
Intro to KO

Last Updated: 04/29/2026
Get oriented in the app

Last Updated: 04/29/2026 in Learning resources Getting Started Guide Intro to KnowledgeOwl

Get familiar with the KnowledgeOwl app.
🐕 Nat'l Adopt a Shelter Pet Day release notes New

Last Updated: 04/29/2026 in Release notes

These releases include improvements to our AI Chatbot reporting, AI chatbot wildcard and multiple domain support, URL redirect improvements, and version activation via the API. And as a bonus: shelter pet photos from the KnowledgeOwl team.
Use tags in content

Last Updated: 04/29/2026 in Write your docs Tags

Learn how to add and remove tags in articles and categories.
Remove a tag from an article

Last Updated: 04/29/2026 in Write your docs Tags Use tags in content

Use the X in a tag's card in the article and category editor to remove it from the content.
Embed AI chatbot on an external website or app Updated

Last Updated: 04/29/2026 in Features AI chatbot External website AI chatbot embed

Embed your AI chatbot on external websites and apps. Learn the setup steps and authentication options.
AI chatbot reporting

Last Updated: 04/29/2026 in Reporting and analytics
Questions from readers

Last Updated: 04/29/2026 in Reporting and analytics AI chatbot reporting

Review your the AI Chatbot reporting Questions from users to see what your users are searching for and which articles are being used to generate answers. Identify content gaps or opportunities to dial in your language.
Add an existing tag to an article

Last Updated: 04/29/2026 in Write your docs Tags Use tags in content

Learn how to add existing tags to articles, even if you don't have permission to create new tags.