Updated Articles

  1. Widget contextual help overview

    Last Updated: 04/07/2026 in Features Contextual Help Widget (2.0) Use widget for contextual help
    Learn how you can use the widget to provide contextual help--resources that are relevant to the specific page or section of your app or website where a reader opened the widget.

  2. Contextual help widget configuration

    Last Updated: 04/07/2026 in Features Contextual Help Widget (2.0) Use widget for contextual help
    Make sure your Widget Admin Settings have been set up to handle contextual help.

  3. Disable ratings

    Last Updated: 04/07/2026 in Features Ratings Set up ratings
    Follow these steps to disable ratings across your entire knowledge base.

  4. Set up AI chatbot

    Last Updated: 04/06/2026 in Features AI chatbot

  5. Optimize your content for the chatbot

    Last Updated: 04/06/2026 in Features AI chatbot Set up AI chatbot
    Consider reviewing your content to apply formatting and layouts that help the AI chatbot perform at its best.

  6. Chatbot OAuth 2.0 authentication

    Last Updated: 04/06/2026 in Features AI chatbot External website AI chatbot embed
    For external embeds of private knowledge bases or mixed-content knowledge bases, set your AI chatbot up with authentication. Follow these instructions to use OAuth 2.0 authentication.

  7. Chatbot JWT authentication

    Last Updated: 04/06/2026 in Features AI chatbot External website AI chatbot embed
    For external embeds of private knowledge bases or mixed-content knowledge bases, set your AI chatbot up with authentication. Follow these instructions to use JWT authentication.

  8. AI chatbot JavaScript API Reference

    Last Updated: 04/06/2026 in Features AI chatbot External website AI chatbot embed
    A list of JavaScript methods and events to control the chatbot and respond to its state changes.

  9. Add context to chatbot queries

    Last Updated: 04/06/2026 in Features AI chatbot External website AI chatbot embed
    Learn how to make your chatbot's answers more relevant by passing custom data attributes with your embed code.

  10. Embed AI chatbot on an external website or app

    Last Updated: 04/06/2026 in Features AI chatbot External website AI chatbot embed
    Embed your AI chatbot on external websites and apps. Learn the setup steps and authentication options.
Copyright © 2015 – Silly Moose, LLC. All rights reserved.
Powered by KnowledgeOwl knowledge base software.