Updated Articles

  1. Reader Groups

    Learn how to use reader groups to segregate content.
  2. Why does clicking "Authorize" on my SMTP OAuth2 connector return an immediate error?

    Environment / Context Applies to any KnowledgeOwl account using SMTP with OAuth2 (Microsoft/Azure). The Authorize button returns an immediate error rather than completing the authorization flow. Resolution The Azure app registration sec...
  3. Why does my SMTP OAuth2 authorization succeed but test emails still fail?

    Environment / Context Applies to any KnowledgeOwl account using SMTP with OAuth2 (Microsoft/Azure). The Authorize button completes successfully, but test emails fail with the error: "Email sending failed: Authentication successful." Resolu...
  4. Manage CSV export column list

    View a complete list of the Manage CSV export columns, a description of the information they contain, and sample entries for how that information is formatted.
  5. Widget setup and installation overview

    Follow these instructions to set up and install your contextual help widget.
  6. Use Widget 2.0 on Single Page Applications

    Use these methods to embed the widget in a single page application or other places where you need to translate the actual URL to something else.
  7. Widget Admin Settings section

    Learn what the widget's Admin Settings control.
  8. Create a style or author's guide

    See what information you should consider adding to a style guide or author's guide.
  9. Explore features

    Dig into the full KnowledgeOwl feature set.
  10. Integration-related features

    Learn about our integration-related features, including our contact form, contextual help widget, webhooks, and API.