Updated Articles

41. Shared & synced content

    Last Updated: 12/23/2025 in Write your docs
    Learn about how shared content articles and synced categories work.

42. Sync behavior in shared content categories

    Last Updated: 12/23/2025 in Write your docs Shared & synced content
    The shared content category allows you to pull in and sync the content from a category in a separate knowledge base. You must have access to both knowledge bases to set up this kind of category. This category type is useful when you are maintaini...

43. Link to article or category

    Last Updated: 12/23/2025 in Write your docs Articles Reuse, link, and recommend articles
    Use the Link to Article or Category option in the editor to create an ID-based hyperlink to an article or category in your knowledge base.

44. Reuse, link, and recommend articles

    Last Updated: 12/23/2025 in Write your docs Articles

45. Work with links to other websites

    Last Updated: 12/23/2025 in Write your docs Articles Edit an article
    Learn how to link to other websites by using URL redirect articles and categories or inserting links within the body of your content.

46. Reader Groups

    Last Updated: 12/23/2025 in Security and permissions Reader management
    Learn how to use reader groups to segregate content.

47. Create a reader group

    Last Updated: 12/23/2025 in Security and permissions Reader management Reader Groups
    Learn how to create a reader group in Account > Readers > Groups.

48. Change your favicon

    Last Updated: 12/23/2025 in Look and feel Overall look and feel Style your overall theme
    Learn how to change your knowledge base's favicon (the tiny image that appears to the left of website names in browser tabs).

49. Homepage look and feel

    Last Updated: 12/23/2025 in Look and feel

50. Add a custom icon and header link on your homepage

    Last Updated: 12/23/2025 in Look and feel Homepage look and feel
    Learn how to add a stand-alone icon to your homepage to let people jump quickly to a particular resource.

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