Updated Articles | Page 4 | KnowledgeOwl Support

Redirect old articles to a new permalink

Last Updated: 04/30/2026 in Write your docs Articles Article settings

No more 404s! If an article's permalink has changed, add an Old Link to redirect the previous permalink to the current correct one.
Domain settings Updated

Last Updated: 04/30/2026 in Look and feel Overall look and feel Configure default behavior

Use KB settings > Domain to configure your KnowledgeOwl subdomain, your private domain, root path, and set SEO settings like whether to generate a sitemap.
Customize your robots.txt New

Last Updated: 04/30/2026 in Look and feel Overall look and feel Configure default behavior

Learn how to customize your knowledge base's robots.txt file to prevent AI crawlers or other tools from scraping your content.
Intro to KO

Last Updated: 04/29/2026
Get oriented in the app

Last Updated: 04/29/2026 in Learning resources Getting Started Guide Intro to KnowledgeOwl

Get familiar with the KnowledgeOwl app.
🐕 Nat'l Adopt a Shelter Pet Day release notes New

Last Updated: 04/29/2026 in Release notes

These releases include improvements to our AI Chatbot reporting, AI chatbot wildcard and multiple domain support, URL redirect improvements, and version activation via the API. And as a bonus: shelter pet photos from the KnowledgeOwl team.
Use tags in content

Last Updated: 04/29/2026 in Write your docs Tags

Learn how to add and remove tags in articles and categories.
Remove a tag from an article

Last Updated: 04/29/2026 in Write your docs Tags Use tags in content

Use the X in a tag's card in the article and category editor to remove it from the content.
Embed AI chatbot on an external website or app Updated

Last Updated: 04/29/2026 in Features AI chatbot External website AI chatbot embed

Embed your AI chatbot on external websites and apps. Learn the setup steps and authentication options.
AI chatbot reporting

Last Updated: 04/29/2026 in Reporting and analytics