Use these methods and events to control the chatbot and respond to its state changes.
// Available API Methods
window.KnowledgeOwlChatbot.setAuthToken(token) // Set authentication token
window.KnowledgeOwlChatbot.setContext(co...
You can make your chatbot’s answers more relevant by passing custom data attributes with your embed code. These attributes are automatically included in the chatbot’s search for related articles.
Context attributes are extra details about whe...
To embed the AI chatbot on an external website or app: Go to KB settings > AI chatbot . The AI chatbot settings page opens. Under the External website embed section , enter your full website or app domain. Save your changes. Under the Em...
Now available! You may have noticed the chatbot in the lower right corner of this knowledge base. This chatbot is now available by default on new accounts and by request for existing accounts . We're continuing to refine the feature based o...
When you use the AI chatbot with private knowledge bases or knowledge bases with a mix of public and private content , you can use OAuth 2.0 authentication to control access.
To use OAuth2, you'll need to:
Generate a client ID a...
When using the AI chatbot with private knowledge bases , or knowledge bases with a mix of public and private content , JWT authentication can be used to control access.
With JWT authentication, you'll need:
A JWT client secret to re...
Semantic search goes beyond simple keyword matching to understand the meaning and intent behind a query, allowing users to search in natural, conversational language. It’s the same technology that powers our AI chatbot , enabling it to interpret qu...