Use the Other file format import option if you want to import content from a tool we don't have explicit instructions for and you can generate a non-CSV file export from that tool. This sends your file to our imports team, who will try to assist you.
Use the Other tool import option if you want to import content from a tool we don't have explicit instructions for and you can't generate a file export from that tool. This sends some information to our imports team, who will try to assist you.
Use this importer to get your content into KnowledgeOwl if your current knowledge base solution supports CSV exports and isn't listed in our third-party imports.
Learn how to directly import a Zendesk knowledge base into KnowledgeOwl. You'll need to know your subdomain, have valid user credentials, and have a Zendesk API token.
Learn how to directly import your Freshdesk knowledge base into KnowledgeOwl. You'll need to know your Freshdesk subdomain and have a Freshdesk API token.