Updated Articles

Add ratings to all articles

Last updated: 06/22/2026 in Features Ratings Set up ratings

If you've removed the ratings section from all articles, follow these instructions to re-add it.
Website settings

Last updated: 06/22/2026 in Look and feel Overall look and feel Set up your default behavior

Use Customize > Website to configure default behavior for your knowledge base's navigation, table of contents, related articles, navigation, glossary, and more.
Display favorites outside the table of contents

Last updated: 06/22/2026 in Features Article favorites Set up favorites

Use the reader favorite-articles merge code to add favorites to your theme layout.
Customize Text Tool: Article template (and some rearranging!)

Last updated: 06/22/2026 in Release notes

We've added many of the article text strings into the Customize Text Tool, and had to migrate some Ratings and Comments text strings over to the tool.
Use the Customize Text tool to change your article template (July 5th)

Last updated: 06/22/2026 in Learning resources Wisdom Wednesdays

Watch this recorded session to learn how to customize the Article template text using the Customize Text tool.
Update Homepage with Customize Text merge code

Last updated: 06/22/2026 in Look and feel Customize default text Add and remove customized text strings

If your article lists live in Homepage, follow these instructions to update their headings so they'll accept the Customize > Default text strings.
Customize Text: Article Lists

Last updated: 06/22/2026 in Release notes

We've added the New, Popular, Updated, Recent, and Favorites article lists to the Customize Text Tool!
Customize Required Reading text guide

Last updated: 06/22/2026 in Look and feel Customize default text Default text section guides

Learn about the options to customize text when you use the Required Reading feature.
Change the version PDFs' format or text

Last updated: 06/22/2026 in Write your docs Articles Versioning and history Versions Version PDFs

Change the format, layout, or text of the version PDFs, including the metadata displayed, by using the Customize Text tool or editing the Article Version HTML template in Style Settings.
📄New feature drop: Inactive version PDF exports!

Last updated: 06/22/2026 in Release notes

You can now export a PDF of an inactive version, and moving forward, these PDFs will include loads more metadata about who created the version and when!