Updated Articles

  1. Owl Analytics setup

    Instructions to set up Owl Analytics.
  2. Transitions report

    The Transitions report provides details about how visitors got to a page and what they did after viewing it. Open it from a specific page within one of the Behaviors reports.
  3. Owl Analytics privacy & compliance settings

    Learn what individual visitor information is tracked so you can make decisions that align with your organization's security and privacy policies.
  4. Logs report

    The Logs report displays detailed information about your visitor, their device and location, the pages they visited, and all the actions they completed during their visit.
  5. View visitor profile

    Learn the visitor profile information if you have visitor profiles turned on.
  6. Use Owl Analytics reports

    How to use each of the Owl Analytics reports (where the true magic is).
  7. Owl Analytics feature overview

    Learn more about Owl Analytics, KnowledgeOwl's built-in analytics tracking and reports dashboard.
  8. Owl Analytics reports quick start

    Your guide to map common knowledge base questions to Owl Analytics reports.
  9. Action

    Owl Analytics tracks the actions your visitors take while they're in your knowledge base. We'll track each time a visitor: Visits a page : Displayed in the Pageviews report and Page titles report . Aggregate visit information is displayed...
  10. Outlink

    An outlink is tracked when a visitor clicks a link in your knowledge base that opens to a URL outside of your knowledge base.