Updated Articles

51. What is and isn't shared between synced articles

    Last Updated: 05/26/2026 in Write your docs Shared & synced content Synced articles How synced articles work
    Learn what information is shared and automatically synced between synced articles. And what isn't.

52. How synced articles really work

    Last Updated: 05/26/2026 in Write your docs Shared & synced content Synced articles How synced articles work
    Learn the technical nitty-gritty details of how synced articles work.

53. Shared & synced content

    Last Updated: 05/26/2026 in Write your docs
    Learn about how shared content articles and synced categories work.

54. Shared & synced content in Write the docs

    Last Updated: 05/26/2026 in Write your docs
    Learn about how shared content articles and synced categories work.

55. Add Font Awesome icons into articles New

    Last Updated: 05/26/2026 in Look and feel Article look and feel
    Learn how to style Font Awesome icons and add them into your articles for that extra visual emphasis and delight.

56. ⌯⌲ Nat'l Paper Airpane Day improvements and bugfixes New

    Last Updated: 05/26/2026 in Release notes
    These updates include further improvements to the URL checker and the AI chatbot and fixes for the HTML zip export and copy knowledge base functions.

57. Style image captions

    Last Updated: 05/26/2026 in Look and feel Article look and feel
    Change the grey background and white text color of your image captions.

58. Add custom response rules New

    Last Updated: 05/25/2026 in Features AI chatbot Set up AI chatbot
    Set up custom response rules to trigger pre-written chatbot replies based on keywords or AI-detected intent. Route queries, handle troubleshooting, and manage out-of-scope questions efficiently.

59. AI chatbot reporting

    Last Updated: 05/25/2026 in Reporting and analytics

60. AI chatbot JavaScript API Reference Updated

    Last Updated: 05/25/2026 in Features AI chatbot External website AI chatbot embed
    A list of JavaScript methods and events to control the chatbot and respond to its state changes.

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