Updated Articles

Internal category title

Last updated: 09/25/2026 in Write your docs Categories Edit a category

For each category, you can add an internal title. Internal titles are used only within app.knowledgeowl.com - your readers do not see them when viewing the knowledge base. Internal titles can be useful when you have a lot of categories or subca...
Use Manage filters

Last updated: 09/25/2026 in Features Manage articles
Use standard Manage filters

Last updated: 09/25/2026 in Features Manage articles Use Manage filters

Learn what the available standard filters in Manage are and how to use them.
Reporting Dashboard

Last updated: 09/25/2026 in Reporting and analytics
Your Knowledge Base at a Glance

Last updated: 09/25/2026 in Reporting and analytics Reporting Dashboard

Sample Your Knowledge Base at a Glance report This section will give you some summary statistics on your knowledge base, as well as on the reports contained lower in the dashboard: Published articles count: Links to Manage A...
Email notifications

Last updated: 09/25/2026 in Features Notifications

Docs in progress We don't yet have documentation on our new email notifications feature, but they're coming soon!
Available email notification events

Last updated: 09/25/2026 in Features Notifications Email notifications

View a list of all the available email notification events and when they're triggered.
Snippet references

Last updated: 09/25/2026 in Write your docs Snippets Perform a snippet audit

Learn where snippet references are tracked and how to view them.
Perform a snippet audit

Last updated: 09/25/2026 in Write your docs Snippets
Category save options just got fancier

Last updated: 09/25/2026 in Release notes

We've added the expanded save options with default save action + the floating save bar footer to the category editor.