Updated Articles

  1. Create a new article

  2. Synced article overview

    Use synced articles to create automatically synced duplicate content in different categories or for different reader groups.
  3. Stop syncing a synced category

    Contact our support team if you want to stop syncing shared content categories.
  4. Stop syncing an article in a synced category

    Learn how to stop syncing an article within a synced category.
  5. Behavior when you create new or delete content in a synced category

    Whether new content creation or content deletion is synced depends on whether you make those changes from the parent category or the child shared content category.
  6. Synced article behavior in shared content categories

    Learn what information is synced in articles synced within a shared content category.
  7. Synced knowledge bases

  8. Create a new shared/synced article

    Create a new synced article using the Share content with an existing article option.
  9. Convert standalone article to synced article

    Learn how to change an existing standalone article to be a synced child article.
  10. General search settings

    Set your primary search language, choose which search controls your readers can access, and set up your search results page.