Updated Articles

  1. Updates to background jobs

    We've made changes to the infrastructure that powers our background jobs, such as bulk edits, subscription notification emails, comment digest emails, article views tracking, and more.
  2. Switch from yearly to monthly subscription

    Downgrade from a yearly to monthly subscription by contacting our billing team.
  3. Manage bulk edit options

    View a list of Manage's bulk edit options and what each does.
  4. Filter, search, & export reports

  5. Export data from Owl Analytics

    Export most Owl Analytics reports to analyze in spreadsheets, business intelligence tools, or other analysis or visualization tools.
  6. Create a style guide

    Create your style guide in KB settings > Style guide.
  7. Owl Intelligence feature overview

    Learn how Owl Intelligence can help you defy writer's block to quickly generate article content or meta descriptions or check your content against your style guide.
  8. Search your knowledge base

    Learn how to conduct a keyword or tag search, what the difference is, and when to use which type.
  9. Add Fancybox to click to zoom/enlarge images

    Learn how to add Fancybox to your knowledge base to add click to zoom/enlarge image functionality to your articles.
  10. Customize Fancybox toolbar options

    In our installation script, the Fancybox.bind section contains a Toolbar section that sets which toolbar controls are displayed on the left, middle, and right of the toolbar. (You should be able to figure out what most of these are just from p...