Updated Articles

51. Auto-Assign Groups By Email Rules (SSO Edition)

    Last Updated: 12/30/2025 in Security and permissions Single Sign-On (SSO) SAML SSO instructions
    Learn how to use a custom attribute map rule to automatically add SSO readers with a given email domain to one or more reader groups.

52. Use Widget 2.0 for Contextual Help: Recommend on Pages

    Last Updated: 12/30/2025 in Write your docs Articles Reuse, link, and recommend articles
    Learn how to have our Contextual Help Widget recommend content based on the specific page an end-user opens it from.

53. Import content

    Last Updated: 12/30/2025 in Write your docs

54. Import with the API

    Last Updated: 12/29/2025 in Write your docs Import content
    Use the KnowledgeOwl API to import content.

55. Import content

    Last Updated: 12/29/2025 in Write your docs

56. Import from Helpjuice New

    Last Updated: 12/29/2025 in Write your docs Import content
    Learn how to import your Helpjuice content to a KnowledgeOwl knowledge base.

57. Shared & synced content

    Last Updated: 12/23/2025 in Write your docs
    Learn about how shared content articles and synced categories work.

58. Link to article or category

    Last Updated: 12/23/2025 in Write your docs Articles Reuse, link, and recommend articles
    Use the Link to Article or Category option in the editor to create an ID-based hyperlink to an article or category in your knowledge base.

59. Reuse, link, and recommend articles

    Last Updated: 12/23/2025 in Write your docs Articles

60. Work with links to other websites

    Last Updated: 12/23/2025 in Write your docs Articles Edit an article
    Learn how to link to other websites by using URL redirect articles and categories or inserting links within the body of your content.

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