The shared content category allows you to pull in and sync the content from a category in a separate knowledge base. You must have access to both knowledge bases to set up this kind of category.
This category type is useful when you are maint...
For each article, besides adding a short title to be used in the table of contents, you can also add an internal title. Internal titles are used only within app.knowledgeowl.com - they aren't things your readers see when viewing the knowledge ba...
Have an article that might fit in two different categories? Instead of creating those two articles independently, create a Shared content article . The content (body) of the article as well as all versions stay in sync across all shared articles....