A tag is a word or short phrase that can be used to filter to find the article. An article may have as many tags as you like. You do not need to add tags to optimize your content for search! Tags are not factored into search result relevancy sco...
What happens if you accidentally deleted an article? Good news: it's not gone forever! KnowledgeOwl stores all deleted articles in Manage , and you can recover them from there: In the left navigation, select Manage . The Manage Articles page...
Reorder categories or articles by rearranging their order in the Articles page:
Hover over the article or category you want to move so you get the context menu.
Select the Drag to reorder icon (up and down arrow icon) to the right o...