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Table of contents & organization

Last Updated: 03/27/2025 in Look and feel
Change the icons used in the table of contents

Last Updated: 03/27/2025 in Look and feel Table of contents & organization

Learn how we tweaked the chevron display in our table of contents to use plus/minus icons.
Change Alert div icon or colors

Last Updated: 03/27/2025 in Look and feel Overall look and feel Other overall look and feel customizations

Want to get some alert divs that use a different icon, or change the color? Follow the instructions here!
Plans

Last Updated: 03/27/2025 in Account and billing Plans and trials FAQ

We offer four different plan levels: Basic, Pro, Business, and Enterprise. See our pricing page for our current plan offerings. ...
30-day free trial

Last Updated: 03/27/2025 in Account and billing Plans and trials FAQ

You can start a 30-day free trial of any plan from our website . The trial version of the software includes all features, functionality, and support with one exception: we don't let you create a fully public knowledge base in a trial account to...
API endpoint reference

Last Updated: 03/27/2025 in Integrations, API, and webhooks API

A list of available API endpoints, their parameters, and other key info.
Change the favorites star icon

Last Updated: 03/27/2025 in Features Article favorites Set up favorites

Don't want to use the star? Here's how you can change your article favorites icon to something else!
Topic display: Change Quick Links style and/or add header

Last Updated: 03/27/2025 in Look and feel Category look and feel

Want to style your topic display category Quick Links section your own way? Use the styles we use as a baseline to change yours!
Trial FAQs

Last Updated: 03/27/2025 in Getting Started Guide

Hoot, thank you for signing up for a KnowledgeOwl trial! Here are answers to some of our most frequently asked trial questions.
Why does my Security settings page prevent public access?

Last Updated: 03/27/2025 in Getting Started Guide Trial FAQs

During your trial, public access to your knowledge base is restricted. Choosing Public for Content authentication won't change this.You can still share it by using a shared password, reader logins, or other secure options.