Updated Articles

  1. Article settings

  2. Internal note

    Sometimes, you need a place to leave notes for other authors (or yourself) that isn't the Version Notes  field. This might include notes on who the subject matter expert is, or that if you update this article, you should also update another artic...
  3. Internal note

    Sometimes, you need a place to leave notes for other authors (or yourself) that isn't the Version Notes  field. This might include notes on who the subject matter expert is, or that if you update this article, you should also update another artic...
  4. Remove a tag from an article

    Use the X in a tag's card in the article and category editor to remove it from the content.
  5. Create a style guide

    Create your style guide in KB settings > Style guide.
  6. Customize default text overview

    Get a quick overview of the Customize Text tool.
  7. Delete a version

    Follow these instructions to delete unnecessary versions.
  8. Create a version

    Learn how to create a new version of an article or custom content category.
  9. Delete a file label

    Delete file labels from Files > Labels to remove them from your knowledge base completely.
  10. Delete tags

    Learn how to delete tags from your knowledge base.