Updated articles

  1. Restrict by IP address, shared passwords, reader logins, or a combination Updated

    Last updated: 11/07/2026 in Security and permissions KB visibility and access
    Learn more about what each Content authentication option does and how you might want to use it.

  2. Salesforce SSO instructions

    Last updated: 11/07/2026 in Security and permissions Single Sign-On (SSO)

  3. Intro to KO

    Last updated: 11/07/2026

  4. Remote authentication instructions

    Last updated: 11/07/2026 in Security and permissions Single Sign-On (SSO)
    Learn how to set up and use remote authentication in KnowledgeOwl.

  5. How do I give access to my CAPRA self-assessment?

    Last updated: 11/07/2026 in CAPRA
    Learn how to give reviewers access to your self-assessment, and what security options are available.

  6. How to use your own domain

    Last updated: 11/07/2026 in Look and feel Overall look and feel
    Learn everything you need to do to set up your knowledge base to use your own domain rather than a KnowledgeOwl subdomain.

  7. Managing images and files

    Last updated: 11/07/2026 in Write your docs Files and images

  8. Author roles & custom roles

    Last updated: 11/07/2026 in Security and permissions Author management
    KnowledgeOwl includes a default Editor and Writer role, but you can create custom roles to provide more nuanced permission control. Learn more about the default roles and creating custom roles here.

  9. SEO guide

    Last updated: 11/07/2026 in Features
    Search Engine Optimization (SEO) is a way of enhancing the findability of your knowledge base content for your users and giving others the opportunity to discover your knowledge base.

  10. Plans and trials FAQ

    Last updated: 11/07/2026 in Account and billing
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