Updated Articles

  1. Owl Analytics privacy & compliance settings

    Learn what individual visitor information is tracked so you can make decisions that align with your organization's security and privacy policies.
  2. Owl Analytics reports quick start

    Your guide to map common knowledge base questions to Owl Analytics reports.
  3. AI security and privacy at KnowledgeOwl New

    KnowledgeOwl offers several AI-powered features designed to enhance your authoring and reader experiences while keeping your data private and secure. This page outlines how our AI features work, what data is used, and how we protect your informat...
  4. AI chatbot feature overview

    Learn how our AI chatbot works.
  5. How do I stay up-to-date on KnowledgeOwl?

    Stay informed by joining one of our email lists or subscribing to our status page, release notes, or categories of documentation here in the Support Knowledge Base.
  6. Disable video downloads New

    Don't want people downloading your videos? Use this script to disable the Download option and prevent right-click Save video as.
  7. Create an article table of contents (TOC) from headers

    Learn how to use a script to automatically generate an article table of contents based on headers.
  8. Reporting Dashboard

  9. Popular Articles report

    Whenever a reader views pages in your knowledge base, KnowledgeOwl tracks those views. The Popular Articles report displays all your articles and categories based on number of views and quality views. This can help you determine which article...
  10. Published Articles with 0 Views

    The Published Articles with 0 Views report alerts you to content that is not getting hits. While it might mean the content is not useful to your readers, it could also mean that it is not getting found for some reason. These are articles you might w...