Knowledge bases, the application, and the API will be unavailable.
All requests (whether to knowledge bases, the application, or the API) will return an HTTP status of 503 - Service Unavailable .
People will see an unbranded page with this...
An exit is tracked any time someone leaves your knowledge base after completing one or more actions. (If they don't complete any actions, it's tracked as a bounce .) A page's exit rate is the percentage of people who left your knowledge base...
A bounce is when a visitor lands on a page of your knowledge base and leaves without completing any other action.
The bounce rate for a page is the percentage of visitors to this page who bounced. It's calculated by dividing the number of...
For each visit, Owl Analytics tracks how long a page takes to load. The average page load time (Avg. page load time) is calculated using those page load times and the total number of pageviews. This metric is displayed in seconds. Longer avera...
Unique pageviews show the number of times a page has been viewed in different unique visits. Learn more about how these views are captured, logged, and displayed in Owl Analytics.
Owl Analytics uses tracking cookies and other methods to try to track visitors over time, grouping multiple visits from the same visitor together. Our reports therefore try to distinguish unique visitors —distinct individuals—so that you can get ...