Updated Articles

  1. Add a custom icon and header link on your homepage

    Learn how to add a stand-alone icon to your homepage to let people jump quickly to a particular resource.
  2. Hide Related Articles section from a specific article

    Use a snippet to hide the Related Articles section from a specific article.
  3. Reorder and move articles

  4. Reorder and move categories

  5. Move categories or articles between levels

    Use drag and drop in the Articles interface or the Category section of the editor to move articles or subcategories to different categories.
  6. Move articles between levels

    In the Articles  page, in addition to reordering content inside the current level , you can also: Move articles and categories to the top category level Move articles and categories into other categories (note that some category types ...
  7. Delete an article

    Learn two ways to delete an article and set up redirects to other resources.
  8. Widget reporting overview

    If you're using one of our contextual help widgets ( Widget 2.0 , Modern, or Legacy ), access Reporting > Widget to view a breakdown of all of the page paths where the widget is recommending articles. You can also tweak the learned bias to adju...
  9. Reset article views in the Popular Articles report

    Learn how to reset the view data for individual articles or your entire knowledge base.
  10. Reporting update: Reset article view information

    Reset view data for individual articles or all articles in your knowledge base.