Updated Articles

  1. Control subcategory display

    For Default category types, you can choose how to display subcategories (that is, categories within this category) on the category homepage using the Subcategory Display Type setting. To set or change these settings: Open the category ...
  2. Subcategory Display Types

    Default categories support four subcategory display types: Icon panels Displays each category and its icon in a panel. If no icon has been added to the category, we'll display one of four default icons. With this layout, you can: Set how man...
  3. Add scripts to articles

    In most cases, creating a snippet to store your script or code is the best way to add it to your articles.
  4. Keyword search

    Enter a word or phrase to complete a keyword search.
  5. Unsupported search characters

    A list of characters that aren't supported in keyword search.
  6. Keyword search overview

    Keyword search is the default search type in your knowledge base. To begin a keyword search, enter a word or phrase in the search bar.
  7. Require login to view files/images

    If your knowledge base is private, turn this setting on to guarantee that only logged-in readers can access files in your knowledge base by URL.
  8. Shared & synced content in Write the docs

    Learn about how shared content articles and synced categories work.
  9. Sync behavior in shared content categories

    The shared content category allows you to pull in and sync the content from a category in a separate knowledge base. You must have access to both knowledge bases to set up this kind of category. This category type is useful when you are maintai...
  10. Create a category

    Learn about category creation and category types.