Updated Articles

61. Create a new Slack notification with the KnowledgeOwl app for Slack

    Last Updated: 04/22/2026 in Features Notifications Slack notifications
    Follow these instructions to set up Slack notifications about knowledge base events using the KnowledgeOwl Webhooks Slack App.

62. Edit an email notification

    Last Updated: 04/22/2026 in Features Notifications Email notifications
    Follow these steps to edit an existing email notification.

63. Microsoft Teams notifications

    Last Updated: 04/22/2026 in Features Notifications
    Use a prebuilt app to send notifications to Microsoft Teams channels when certain events occur in your knowledge base.

64. Webhooks

    Last Updated: 04/22/2026 in Integrations, API, and webhooks

65. Email notifications

    Last Updated: 04/22/2026 in Features Notifications
    Docs in progress We don't yet have documentation on our new email notifications feature, but they're coming soon!

66. Create and administer author teams

    Last Updated: 04/21/2026 in Security and permissions Author management Author teams

67. Create author teams

    Last Updated: 04/21/2026 in Security and permissions Author management Author teams Create and administer author teams
    Create an author team so that you can restrict editing content to that team.

68. Author teams overview

    Last Updated: 04/21/2026 in Security and permissions Author management Author teams
    Learn what author teams are and how to use them to define which authors can edit which content.

69. Use author teams in content

    Last Updated: 04/21/2026 in Security and permissions Author management Author teams

70. Inherited author team restrictions

    Last Updated: 04/21/2026 in Security and permissions Author management Author teams Use author teams in content
    Add author teams at the category level to have articles automatically inherit those team restrictions, or use the checkboxes to further refine which teams can edit.

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