Updated articles

  1. Export API quickstart

    Learn how to export your Owl Analytics data using the API. Includes samples of curl, browser, and Postman-based API calls.
  2. Updates to editor permissions framework

    We've released a rewrite of the permissions framework in Article Editor, Category Editor, and the Articles interface. These changes may impact customers using custom roles + custom content categories.
  3. National I Want You to be Happy Day bug fixes + feature enhancements

    Today's release has feature enhancements to set the lang attribute for your KB + author in-app password reset; bug fixes for custom content category deletes + glossary term HTML in search results.
  4. Create a category

    Learn about category creation and category types.
  5. Default categories

    The default category type is the most common choice for organizing and displaying content. You can create both subcategories and articles within a default category. The landing page for a default category automatically displays the following:...
  6. Meet the new lefthand navigation!

    We've moved most of the top navigation to a permanent lefthand navigation and revamped what's left in the top navigation bar.
  7. Use tags in content

    Learn how to add and remove tags in articles and categories.
  8. Add tags to multiple articles in bulk

    Use a custom Manage filter and a bulk edit to add tags to multiple articles at once.
  9. πŸ‰Nat'l Watermelon Day bugfixes

    These fixes address bugs with versions, rearranging categories, and updating the knowledge base welcome to text.
  10. National Get Over It Day Bugfixes πŸ›

    These fixes address bugs with child shared content articles in topic display categories and smooth some rough edges on the new Archived status.