Updated Articles

  1. Versions overview

  2. What is a version?

    Learn what versions are in KnowledgeOwl and how to use them.
  3. Payments & subscriptions

  4. Resolve failed payment or overdue account

    Learn more about how to remove the account past due banner or pop-up from your account.
  5. AI chatbot

    Coming soon! You may have noticed the chatbot in the lower right corner of this Support knowledge base. We're running this chatbot as a test to help us refine this feature before we roll it out within KnowledgeOwl. Once we launch the full featu...
  6. Required reading reporting overview

    Access the Required Reading report in Reporting > Required reading.
  7. Required reading reporting

    All required reading acknowledgements are stored in the Required Reading report, which can be downloaded in CSV format.
  8. Reading the Required Reading Report

    Learn what information the Required Reading report includes.
  9. Create an article table of contents (TOC) from headers

    Learn how to use a script to automatically generate an article table of contents based on headers.
  10. Web accessibility best practices

    Tips and resources to improve your knowledge base's accessibility.