Updated articles

  1. Access the Required Reading page

    The Required Reading page is automatically created at /required-reading in your knowledge base. Learn more about how the page works.
  2. Change the Required Reading text

    Use Customize > Default text to change any of the Required Reading text strings to fit the language your organization uses.
  3. Add a Required Reading link to Table of Contents

    Use a URL redirect category to add a Required Reading link to your Table of Contents.
  4. Turn on Required Reading

    Follow these steps to fully set up Required Reading.
  5. 🎤New feature drop: Required Reading

    With this feature, your readers will be presented with messages if an article is required and will need to confirm that they've read the content. You can generate a report to see who's read what.
  6. Rename the glossary

    Don't like the word "Glossary" but otherwise love the feature? Follow the instructions here to rename Glossary to a word of your choice.
  7. Customize Text: Glossary title

    Use Customize Text to change the title of the Glossary page, which means you can now totally rebrand Glossary to some other term of your choice!
  8. Comments feature overview

    Use comments to get text feedback from your readers to identify content gaps, unclear content, or typos in your knowledge base.
  9. Change the version PDFs' format or text

    Change the format, layout, or text of the version PDFs, including the metadata displayed, by using the Customize Text tool or editing the Article Version HTML template in Style Settings.
  10. Ratings feature overview

    New to article ratings? Learn more about how they work here.