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Tracking complete/incomplete standards

Last Updated: 02/26/2026 in CAPRA Tracking your self-assessment progress

See which standards still have a Needs Review status by using the Articles page or the Manage articles page.
Create a new standard

Last Updated: 02/26/2026 in CAPRA How to update standards that have changed

Learn how to create a new standard in your CAPRA accreditation knowledge base.
Generate article content with AI

Last Updated: 02/25/2026 in Write your docs Articles Create a new article

Use Owl Intelligence to banish writer's block and generate an article's content with an AI prompt.
📩 HubSpot, CSV, and other new import options

Last Updated: 02/25/2026 in Release notes

Imports, imports, and more imports! We've added a HubSpot importer, a generic CSV importer, and some import options when we don't have the tool you need. Plus we made the imports page prettier.
Import best practices

Last Updated: 02/25/2026 in Write your docs Import content

Follow these general best practices for importing content from other systems into KnowledgeOwl.
Testing imports

Last Updated: 02/25/2026 in Write your docs Import content

Learn how to delete an import test and create a new knowledge base to retest.
Import with the API

Last Updated: 02/25/2026 in Write your docs Import content

Use the KnowledgeOwl API to import content.
Import from other file format

Last Updated: 02/25/2026 in Write your docs Import content

Use the Other file format import option if you want to import content from a tool we don't have explicit instructions for and you can generate a non-CSV file export from that tool. This sends your file to our imports team, who will try to assist you.
Import from other tool

Last Updated: 02/25/2026 in Write your docs Import content

Use the Other tool import option if you want to import content from a tool we don't have explicit instructions for and you can't generate a file export from that tool. This sends some information to our imports team, who will try to assist you.
Import from Zendesk

Last Updated: 02/25/2026 in Write your docs Import content

Learn how to directly import a Zendesk knowledge base into KnowledgeOwl. You'll need to know your subdomain, have valid user credentials, and have a Zendesk API token.