Updated articles

61. Published date

    Last updated: 10/01/2026 in Write your docs Articles Article settings
    Learn how to set, update, and remove a published date on an article (and why you might want to!).

62. Delete an article

    Last updated: 10/01/2026 in Write your docs Articles Delete and recover articles
    Learn two ways to delete an article and set up redirects to other resources.

63. Owl Analytics reports quickstart

    Last updated: 10/01/2026 in Reporting and analytics Owl Analytics Use Owl Analytics reports
    Your guide to map common knowledge base questions to Owl Analytics reports.

64. 📈 Owl Analytics enabled in all accounts

    Last updated: 09/30/2026 in Release notes
    We're enabling Owl Analytics in all accounts beginning September 15, 2026.

65. Remove requirement or start date Updated

    Last updated: 09/30/2026 in Features Required Reading Add or remove required articles
    No longer need an article to be considered required, or mess up on a Start Date? You can remove the Start Date or the required option and still retain all historical data.

66. Retrigger the same article for new acknowledgment

    Last updated: 09/30/2026 in Features Required Reading Add or remove required articles
    Have you updated a required reading article and want to require a new round of acknowledgements? Add a new start date!

67. Required Reading feature overview

    Last updated: 09/30/2026 in Features Required Reading
    Learn how Required Reading works to prompt readers to acknowledge reading an article.

68. Make individual articles required

    Last updated: 09/30/2026 in Features Required Reading Add or remove required articles
    Mark articles as required and set a Start Date to have them show as required for your readers.

69. Generate article content with AI

    Last updated: 09/25/2026 in Write your docs Articles Create a new article
    Use Owl Intelligence to banish writer's block and generate an article's content with an AI prompt.

70. Generate article meta description with Owl Intelligence

    Last updated: 09/25/2026 in Features Owl Intelligence Use Owl Intelligence to generate content
    Discover how to use Owl Intelligence to generate an article meta description that fits your knowledge base tone and style.

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