Updated Articles

  1. Glossary styling overview

    Last Updated: 06/22/2026 in Look and feel Glossary look and feel
    The Glossary consists of two key styling elements: The Glossary page itself : Refer to the instructions in  Style the Glossary page . Glossary terms and definitions , which may appear directly within articles and categories or within ...

  2. Homepage customization overview

    Last Updated: 06/19/2026 in Look and feel Homepage look and feel
    Learn about the two different places you can customize your homepage and get an overview of changes you can make.

  3. Create a new article

    Last Updated: 06/19/2026 in Write your docs Articles

  4. Create a new article from template

    Last Updated: 06/19/2026 in Write your docs Articles Create a new article
    Learn how to streamline consistent content creation by creating a new article from an existing template.

  5. Create a template

    Last Updated: 06/19/2026 in Write your docs Articles Article settings
    Turn any existing article into a template you can use to create new articles. Great for consistently structuring and formatting similar article types!

  6. Configure SAML SSO with Okta

    Last Updated: 06/18/2026 in Security and permissions Single Sign-On (SSO) SAML SSO instructions
    Learn how to set up SAML SSO for your knowledge base using Okta.

  7. Author overview

    Last Updated: 06/18/2026 in Security and permissions Author management

  8. Author permissions

    Last Updated: 06/18/2026 in Security and permissions Author management Author overview
    Learn about the four levels of author permissions in KnowledgeOwl: admin rights, knowledge base roles, author teams, and reader groups.

  9. Author roles & custom roles

    Last Updated: 06/18/2026 in Security and permissions Author management
    KnowledgeOwl includes a default Editor and Writer role, but you can create custom roles to provide more nuanced permission control. Learn more about the default roles and creating custom roles here.

  10. Author FAQs and troubleshooting

    Last Updated: 06/18/2026 in Security and permissions Author management
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