Updated articles

  1. Tutorial

    Use Webhooks by Zapier and Gmail to create an article in KnowledgeOwl.
  2. File Labels

    Use file labels to filter the files you've uploaded to KnowledgeOwl.
  3. What does merging labels do?

    Merging labels will remove the Current label and replace all instances of it with the Existing label to merge with.
  4. Edit a category

  5. Internal category title

    For each category, you can add an internal title. Internal titles are used only within app.knowledgeowl.com - your readers do not see them when viewing the knowledge base. Internal titles can be useful when you have a lot of categories or subca...
  6. Use Manage filters

  7. Use standard Manage filters

    Learn what the available standard filters in Manage are and how to use them.
  8. Reporting Dashboard

  9. Your Knowledge Base at a Glance

    Sample Your Knowledge Base at a Glance report This section will give you some summary statistics on your knowledge base, as well as on the reports contained lower in the dashboard: Published articles count: Links to Manage A...
  10. Email notifications

    Docs in progress We don't yet have documentation on our new email notifications feature, but they're coming soon!