Updated Articles

  1. Update your article actions merge code

    Update your Article Custom HTML template to use the article-actions merge code template.
  2. Use thumbnails and banner images

    Learn how to add article thumbnail or banner images to your article layout template.
  3. Bulk edit articles in Manage

    Learn how to bulk edit articles in Knowledge Base > Manage.
  4. Subscribe to a category

    Learn how to subscribe to a category when subscriptions are set up.
  5. Trigger/retrigger subscriptions

    Learn more about how subscription notification emails are triggered and how you can retrigger a subscription for an article with an existing New/Updated callout.
  6. Unsubscribe from a category

    Learn how to unsubscribe from a category.
  7. Create a new article

  8. Generate article content with AI

    Use Owl Intelligence to banish writer's block and generate an article's content with an AI prompt.
  9. Bulk edit articles to make them required reading

    Use the Bulk Edit tool in Manage to set multiple articles to be required with the same Start Date.
  10. Bulk edit articles to make them required reading

    Bulk Edit articles in Manage to mark articles required and add a Start Date.