Updated Articles

  1. Bulk edit articles in Manage

    Learn how to bulk edit articles in Knowledge Base > Manage.
  2. Add or edit your own text string

    Learn how to create a new customized text string or edit an existing customized text string.
  3. Edit a file label

    You can update the text of a file label at any time in Files > Labels.
  4. Edit a tag

    Edit tags in your Tags library.
  5. Create a tag

    Create new tags in the Tags page or by adding tags to articles or categories.
  6. Delete articles in bulk in Manage

    Learn how to delete multiple articles at once from the Manage interface.
  7. Create a snippet

    Create a snippet in the Snippets page.
  8. Auto-Assign Groups By Email Rules (SSO Edition)

    Learn how to use a custom attribute map rule to automatically add SSO readers with a given email domain to one or more reader groups.
  9. Article in-app version review process

    Learn how to mark article versions as ready for review and use a Manage filter to review them.
  10. Activate a version

    Activate a version to make it the current live content your readers will see.