Updated articles

  1.  Use the Customize Text tool to change your article template (July 5th)

    Last updated: 06/22/2026 in Learning resources Wisdom Wednesdays
    Watch this recorded session to learn how to customize the Article template text using the Customize Text tool.

  2. Update Homepage with Customize Text merge code

    Last updated: 06/22/2026 in Look and feel Customize default text Add and remove customized text strings
    If your article lists live in Homepage, follow these instructions to update their headings so they'll accept the Customize > Default text strings.

  3. Customize Text: Article Lists

    Last updated: 06/22/2026 in Release notes
    We've added the New, Popular, Updated, Recent, and Favorites article lists to the Customize Text Tool!

  4. Customize Required Reading text guide

    Last updated: 06/22/2026 in Look and feel Customize default text Default text section guides
    Learn about the options to customize text when you use the Required Reading feature.

  5. Change the version PDFs' format or text

    Last updated: 06/22/2026 in Write your docs Articles Versioning and history Versions Version PDFs
    Change the format, layout, or text of the version PDFs, including the metadata displayed, by using the Customize Text tool or editing the Article Version HTML template in Style Settings.

  6. 📄New feature drop: Inactive version PDF exports!

    Last updated: 06/22/2026 in Release notes
    You can now export a PDF of an inactive version, and moving forward, these PDFs will include loads more metadata about who created the version and when!

  7. Display Related Articles only in specific articles

    Last updated: 06/22/2026 in Features Related Articles Set up Related Articles
    Follow these instructions to remove Related Articles globally and then add the section only into specific articles.

  8. Ratings feature overview

    Last updated: 06/22/2026 in Features Ratings
    New to article ratings? Learn more about how they work here.

  9. Comments feature overview

    Last updated: 06/22/2026 in Features Comments
    Use comments to get text feedback from your readers to identify content gaps, unclear content, or typos in your knowledge base.

  10. Change comments placeholder, prompt, or button text

    Last updated: 06/22/2026 in Features Comments Set up comments
    You can change all comments-related placeholder, prompt, and button text in Customize > Default text.
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