Updated Articles

  1. Import from Confluence

    Learn how to import your Confluence space to a KnowledgeOwl knowledge base.
  2. Import best practices

    Follow these general best practices for importing content from other systems into KnowledgeOwl.
  3. Testing imports

    Learn how to delete an import test and create a new knowledge base to retest.
  4. Import with the API

    Use the KnowledgeOwl API to import content.
  5. Import from Freshdesk

    Learn how to directly import your Freshdesk knowledge base into KnowledgeOwl. You'll need to know your Freshdesk subdomain and have a Freshdesk API token.
  6. Import from Zendesk

    Learn how to directly import a Zendesk knowledge base into KnowledgeOwl. You'll need to know your subdomain, have valid user credentials, and have a Zendesk API token.
  7. 🦫 Nat'l Wildlife Day bugfixes

    These fixes address issues with duplicate names in the File Library, article statuses in Snippet and File References, and losing your place in the Settings > Style page.
  8. Article creation guide

    Learn more about the different create a new article options available within KnowledgeOwl.
  9. Use Linus Assist to generate content for an existing article

    Use Linus Assist within the Modern Editor to generate content for an existing article.
  10. Use Linus Assist to create your first article

    Use Linus Assist to generate the content for your first article. Because writer's block shouldn't prevent you from trying out KnowledgeOwl!