Updated Articles

  1. What is a snippet?

    Snippets are chunks of reusable content that can be placed within articles, categories, and even your theme's HTML. The content of the snippet can be as simple as a single word or sentence, or as complex as a JavaScript function that performs an...
  2. What is an author?

    An author is someone who can log in to KnowledgeOwl and create content. Learn more about the different permissions options available.
  3. When should I use display titles?

    Learn when a display title for a glossary term might be appropriate.
  4. What data is collected in the Contact Form?

    The Contact Form can track data your reader enters as well as metadata about their browser, IP address, and operating system.
  5. What does merging tags do?

    Learn what happens when you merge two tags together.
  6. What are file labels?

    A file label is a word or short phrase that describes or categorizes a file. They can be a great way to add organization to your file library.
  7. What does merging labels do?

    In each label merge, there are two labels: The current label (the label you began the merge from) The new label (the label that will remain when the merge is complete) Merging will: Add the new label to all files that have the current ...
  8. What happens when I delete an author?

    Worried about what happens when you delete an author? Learn what will--and won't--be deleted along with them!
  9. What is a version?

    Learn what versions are in KnowledgeOwl and how to use them.
  10. What is a revision?

    After you've created an article or version and saved it for the first time, a revision is automatically logged every time you save an article with some type of change and click the Save  button. This means that each revision could be som...