Updated Articles

  1. Use the KnowledgeOwl API

    Learn more about the purpose of the KnowledgeOwl API, authentication, and how to get started with using the API.
  2. API usage limits

    The KnowledgeOwl API is not intended for extremely heavy use. If you anticipate making more than 1500 requests per five minutes, please contact us to discuss your requirements. ...
  3. Billing

  4. What types of discounts are available?

    The following discounts are available for subscriptions: 25% KO for Good discount for purpose-driven organizations (cannot be combined with other discounts). 10% off with yearly advance payments. 15% off with 2-year advance payments. 20% of...
  5. 🤤 Nat'l Potato Chip Day bugfixes New

    These fixes address issues with special characters when creating custom Manage filters, an accessibility improvement, new prevention of spam ratings, and a broken image within the new comments email.
  6. Style your table footer

    Learn how to use Custom CSS to change the global defaults for your table footers.
  7. Set up Related Articles

    Detailed instructions to enable and disable Related Articles and set how many articles to show.
  8. Readd the Related Articles section to my articles

    If you have a customized theme, the Related Articles section might have been removed entirely. If that's the case, update Customize > Style (HTML & CSS) > Custom HTML > Article with the Related Articles merge code to revive it. Copy and paste ...
  9. Default HTML

    Use this HTML to restore individual knowledge base layout templates.
  10. Default Custom CSS

    Use this Custom CSS to take your CSS back to our default Support theme.