Updated Articles

  1. Nat'l Close the Gap Day (AUS) bug fixes

    These fixes address bugs with article caching, numeric permalinks, and Modern Widget, plus streamline the interface of the bulk reader Import Options screen.
  2. Reorder and move articles

  3. Reorder and move categories

  4. Move categories or articles between levels

    Use drag and drop in the Articles interface or the Category section of the editor to move articles or subcategories to different categories.
  5. Style guide feature overview

    Writing consistent, clear documentation takes effort, especially when multiple authors contribute to your knowledge base. Different writing styles, terminology choices, and formatting preferences can make your content feel disjointed and unprofe...
  6. Set up Style guide

    To set up your style guide: Go to KB settings > Style guide . Select Create style guide . Write your guidelines using the rich-text editor (up to 5,000 characters) or select Start from a sample to begin with a template. Options inclu...
  7. Int'l Sudoku Day 🔢 bug fixes + Related Articles update

    This enhancement adds drag and drop reordering for Related Articles.Fixes address bugs with shared content articles, the Popular Articles report, Manage filters, and comment notification emails.
  8. Reader-related features

    Learn more about KnowledgeOwl's content-related features.
  9. Updates to background jobs

    We've made changes to the infrastructure that powers our background jobs, such as bulk edits, subscription notification emails, comment digest emails, article views tracking, and more.
  10. Switch from yearly to monthly subscription

    Downgrade from a yearly to monthly subscription by contacting our billing team.