Updated Articles

  1. New Articles list

    The New Articles list displays the 5-10 most recently created articles in your knowledge base. Learn how it works and how to configure it here.
  2. Add snippets in content

    Learn how to add snippets to your content.
  3. Other merge codes

    Use these general purpose merge codes to help with API snippet functionality or logic.
  4. Recent Articles list

    Learn how to configure the Recent Articles list and add it to your knowledge base.
  5. Article Merge Codes

    Use this list of merge codes to add or display information about an article as it's being viewed.
  6. Popular Articles list

    The Popular Articles list displays the top 10 most viewed articles in your knowledge base. Learn more about the list and what you can do with it.
  7. Conditional content based on tags

    Learn how to use a script to display snippet contents based on the tags added to an article. This requires some coding skills but can be a great add-on to your knowledge base.
  8. Add the required reading flag to your article template

    Add the Required Reading flag merge code into your Custom HTML Article template wherever you'd like the flag to appear.
  9. Only play GIFs while hovering

    Learn how to use the Freeze Frame plugin to only play GIFs on hover in your articles.
  10. Updated Articles list

    Learn how to configure your Updated Articles list.