Updated articles

81. Use Alchemer surveys to generate content in KnowledgeOwl

    Last updated: 09/25/2026 in Write your docs Generate content
    Use SurveyGizmo's HTTP Connect action to take content from a survey response and push it straight to KnowledgeOwl to create a new article.

82. Use the KnowledgeOwl API

    Last updated: 09/25/2026 in Integrations, API, and webhooks API
    Learn more about the purpose of the KnowledgeOwl API, authentication, and how to get started with using the API.

83. Find your knowledge base ID or project ID

    Last updated: 09/25/2026 in Integrations, API, and webhooks API Use the KnowledgeOwl API
    Need a project ID for an API call? Here's the fastest ways to grab it.

84. Create a custom homepage articles list

    Last updated: 09/25/2026 in Look and feel Homepage look and feel Add or remove article lists
    Your knowledge base comes with three article lists on the homepage: Popular Articles list New Articles list Updated Articles list You can also add a Recent Articles list to your homepage. You can also build you...

85. Popular Articles list

    Last updated: 09/25/2026 in Look and feel Homepage look and feel Add or remove article lists
    The Popular Articles list displays the top 10 most viewed articles in your knowledge base. Learn more about the list and what you can do with it.

86. Nav change: Articles are now Pages + new import options New

    Last updated: 09/25/2026 in Release notes
    We've renamed the Articles menu item to Pages and added a bunch of import options there, including a PDF importer and some automatic URL redirect creation workflows!

87. Share articles between categories and knowledge bases

    Last updated: 09/25/2026 in Write your docs Articles Reuse, link, and recommend articles
    Have an article that might fit in two different categories? Instead of creating those two articles independently, create a Shared content article . The content (body) of the article as well as all versions stay in sync across all shared articles....

88. Delete articles in bulk in Manage

    Last updated: 09/25/2026 in Write your docs Articles Delete and recover articles
    Learn how to delete multiple articles at once using the Manage Articles page.

89. Table of contents look and feel

    Last updated: 09/25/2026 in Look and feel
    Set whether your table of contents shows categories expanded by default, add links or a search bar, change the icons next to categories, and more.

90. File references

    Last updated: 09/25/2026 in Write your docs Files and images Files page: Manage images and files
    File references are shown in the List View and shown in both Files page views once you select an individual file.

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