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Icon panels: Change panel background color/category title color

Last Updated: 12/30/2025 in Look and feel Category look and feel

Learn how to use custom CSS to change the colors used in your category icon panels--whether on your homepage, in individual categories, or everywhere!
Icon panels styles

Last Updated: 12/30/2025 in Look and feel Category look and feel

Follow these instructions to change the overall style of your category icon panels.
Edit readers in bulk

Last Updated: 12/30/2025 in Security and permissions Reader management Readers and reader filters

You can bulk edit readers to activate or delete them, change reader group assignments, and knowledge base access.
Restore a deleted reader

Last Updated: 12/30/2025 in Security and permissions Reader management Readers and reader filters

Learn how to recover improperly deleted readers to restore their access without recreating their account.
Hide article descriptions on default category landing pages

Last Updated: 12/30/2025 in Look and feel Category look and feel

Use Custom CSS to hide article descriptions on default category landing pages.
Topic display categories

Last Updated: 12/30/2025 in Write your docs Categories Create a category

Topic display categories display the full text of all articles they contain on a single page, like one very long article. Readers can view all the topic display category's articles on a single page, reading it like a book or choosing which article...
Tag search

Last Updated: 12/30/2025 in Search Search your knowledge base
Sort search results

Last Updated: 12/30/2025 in Search Search your knowledge base Keyword search

Learn what the different sorting options in search are and what they do.
Sort tag search results

Last Updated: 12/30/2025 in Search Search your knowledge base Tag search

Learn what the different sorting options available in tag search are and how to use them.
Install Zendesk App

Last Updated: 12/30/2025 in Integrations, API, and webhooks Integrations Zendesk

Install the app from the Zendesk Marketplace . To create a custom version of the app or look behind the scenes, download it from our Github repository . The KnowledgeOwl Zendesk App helps agents by... Suggesting relevant articles based on the...