Find your way around the Access & SSO page: who can read, images and files, login settings, login methods, and where old security and SSO settings moved.
New Freshservice and Freshdesk integrations turn KnowledgeOwl contact form submissions into tickets, plus fixes for Word imports and subscription emails.
KnowledgeOwl creates an article's URL (permalink) from its title when you create it. Learn the rules it follows and how to rename a URL without breaking old links.
If you're using AI coding assistants to interact with your knowledge base, use this guide for tips, tricks, and common gotchas to keep your process running smoothly.