Updated Articles

  1. Edit a synonym

    Learn how to edit an existing synonym.
  2. Delete a synonym

    Learn how to delete individual synonyms or entire base word/synonym combinations.
  3. Run a required search reindex

    Learn how to run a required search reindex in your knowledge base.
  4. Run an optional search reindex

    Learn how to run an optional search reindex in your knowledge base.
  5. Run your own search reindex

    You can now trigger a search reindex in your knowledge base without making other search setting changes.
  6. Delayed reindex

    Learn what the "your reindex has been delayed" message means.
  7. Manage bulk edit options

    View a list of Manage's bulk edit options and what each does.
  8. Create expanding/collapsing sections in an article

    Learn how to use scripts to create accordion expanding/collapsing sections of content in your articles.
  9. Cookbook: examples with curl and Postman

    A set of curl examples, along with a Postman collection you can import and try out. The examples show simple tasks you can do with the API without additional code.
  10. Cookbook usage instructions

    Learn how to use this cookbook.