Updated Articles

Published date

Last updated: 10/01/2026 in Write your docs Articles Article settings

Learn how to set, update, and remove a published date on an article (and why you might want to!).
Delete an article

Last updated: 10/01/2026 in Write your docs Articles Delete and recover articles

Learn two ways to delete an article and set up redirects to other resources.
Owl Analytics reports quickstart

Last updated: 10/01/2026 in Reporting and analytics Owl Analytics Use Owl Analytics reports

Your guide to map common knowledge base questions to Owl Analytics reports.
📈 Owl Analytics enabled in all accounts

Last updated: 09/30/2026 in Release notes

We're enabling Owl Analytics in all accounts beginning September 15, 2026.
Remove requirement or start date Updated

Last updated: 09/30/2026 in Features Required Reading Add or remove required articles

No longer need an article to be considered required, or mess up on a Start Date? You can remove the Start Date or the required option and still retain all historical data.
Retrigger the same article for new acknowledgment

Last updated: 09/30/2026 in Features Required Reading Add or remove required articles

Have you updated a required reading article and want to require a new round of acknowledgements? Add a new start date!
Required Reading feature overview

Last updated: 09/30/2026 in Features Required Reading

Learn how Required Reading works to prompt readers to acknowledge reading an article.
Generate article content with AI

Last updated: 09/25/2026 in Write your docs Articles Create a new article

Use Owl Intelligence to banish writer's block and generate an article's content with an AI prompt.
Generate article meta description with Owl Intelligence

Last updated: 09/25/2026 in Features Owl Intelligence Use Owl Intelligence to generate content

Discover how to use Owl Intelligence to generate an article meta description that fits your knowledge base tone and style.
Owl Intelligence feature overview

Last updated: 09/25/2026 in Features Owl Intelligence

Learn how Owl Intelligence can help you defy writer's block to quickly generate article content or meta descriptions or check your content against your style guide.