Updated Articles

81. Create a category

    Last Updated: 02/24/2026 in Write your docs Categories
    Learn about category creation and category types.

82. Add a category or subcategory

    Last Updated: 02/24/2026 in Write your docs Categories Create a category
    Learn how to create categories in KnowledgeOwl to organize your knowledge base articles.

83. Article creation guide

    Last Updated: 02/24/2026 in Write your docs Articles Create a new article
    Learn more about the different create a new article options available within KnowledgeOwl.

84. Import content

    Last Updated: 02/24/2026 in Write your docs

85. Create expanding/collapsing sections in an article

    Last Updated: 02/23/2026 in Look and feel Article look and feel
    Learn how to use scripts to create accordion expanding/collapsing sections of content in your articles.

86. AI chatbot reporting

    Last Updated: 02/19/2026 in Reporting and analytics

87. Owl Intelligence credits

    Last Updated: 02/19/2026 in Reporting and analytics AI chatbot reporting
    View your used and remaining Owl Intelligence credits in your AI chatbot reporting.

88. 🧀 Nat'l Cheddar day bugfixes

    Last Updated: 02/13/2026 in Release notes
    These bugfixes address issues with glossary terms and the table of contents and snippet rendering optimization. Plus we've added AI agent tracking in Owl Analytics!

89. Only play GIFs while hovering

    Last Updated: 02/11/2026 in Look and feel Overall look and feel Other overall look and feel customizations
    Learn how to use the Freeze Frame plugin to only play GIFs on hover in your articles.

90. Payments & billing info

    Last Updated: 01/29/2026 in Account and billing

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