Updated Articles

  1. AI chatbot feature overview

    Learn how our AI chatbot works.
  2. Slack notifications

    Get notifications in Slack channels when events occur in your knowledge base.
  3. Create a new Slack notification with the KnowledgeOwl app for Slack

    Follow these instructions to set up Slack notifications about knowledge base events using the KnowledgeOwl Webhooks Slack App.
  4. Create a new Slack notification with a custom Slack app

    Follow these steps to create a custom Slack app to send Slack notifications about updates in your knowledge base.
  5. Slack notification overview

    Send Slack messages about your knowledge base events to keep your team aware of changes to your knowledge base content or let authors know when you have new comments or contact form submissions.
  6. Create a public knowledge base with some private content

    Learn how to restrict certain content on your publicly accessible KnowledgeOwl knowledge base.
  7. Add search to the glossary page

    Use these steps to add a standalone search box to the Glossary page to allow readers to search the glossary page only.
  8. Customize Contact Form link

    Don't like the default "Contact Us" label used in your top navigation? Use Customize Default text to change it.
  9. Change the homepage welcome text

    Learn how to change the "Welcome to..." text on your knowledge base homepage.
  10. Add a Required Reading article list to your homepage

    Use merge codes to add a Required Reading Articles list to your homepage.