Updated articles

  1. Reorder and move articles

  2. Move categories or articles between levels

    Use drag and drop in the Articles interface or the Category section of the editor to move articles or subcategories to different categories.
  3. Create a new synced category

    Learn how to create a new synced category from the Articles page.
  4. Change your default save action

    Learn what the different default save actions do and how to change your default save action.
  5. Add a category or subcategory

    Learn how to create categories in KnowledgeOwl to organize your knowledge base articles.
  6. Schedule an article to be archived

    Learn how to schedule an article for archival.
  7. Internal title

    Add internal titles to display only in app.knowledgeowl.com. Very useful when you call a feature or policy something different internally than what your readers do!
  8. Widget reporting

  9. Recommended Article Weights

    Learn how to change the order of content in your contextual help widget's Recommended tab by editing article weights in Reporting > Widget.
  10. Create a style or author's guide

    See what information you should consider adding to a style guide or author's guide.