Updated articles

91. Create a new synced category

    Last updated: 09/25/2026 in Write your docs Shared & synced content Synced categories Use synced categories
    Learn how to create a new synced category from the Articles page.

92. Change your default save action

    Last updated: 09/25/2026 in Write your docs Articles Set article editor behavior
    Learn what the different default save actions do and how to change your default save action.

93. Add a category or subcategory

    Last updated: 09/25/2026 in Write your docs Categories Create a category
    Learn how to create categories in KnowledgeOwl to organize your knowledge base articles.

94. Schedule an article to be archived

    Last updated: 09/25/2026 in Write your docs Articles Article settings
    Learn how to schedule an article for archival.

95. Internal title

    Last updated: 09/25/2026 in Write your docs Articles Article settings
    Add internal titles to display only in app.knowledgeowl.com. Very useful when you call a feature or policy something different internally than what your readers do!

96. Widget reporting

    Last updated: 09/25/2026 in Reporting and analytics

97. Recommended Article Weights

    Last updated: 09/25/2026 in Reporting and analytics Widget reporting
    Learn how to change the order of content in your contextual help widget's Recommended tab by editing article weights in Reporting > Widget.

98. Create a style or author's guide

    Last updated: 09/25/2026 in Learning resources Getting Started Guide Get started with a new knowledge base
    See what information you should consider adding to a style guide or author's guide.

99. Generate content

    Last updated: 09/25/2026 in Write your docs

100. Use Alchemer surveys to generate content in KnowledgeOwl

     Last updated: 09/25/2026 in Write your docs Generate content
     Use SurveyGizmo's HTTP Connect action to take content from a survey response and push it straight to KnowledgeOwl to create a new article.

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