Updated articles

  1. Website settings

    Use Customize > Website to configure default behavior for your knowledge base's navigation, table of contents, related articles, navigation, glossary, and more.
  2. Rename favorites

    Change the "Favorites" wording and labels to make them more your own.
  3. Change the version PDFs' format or text

    Change the format, layout, or text of the version PDFs, including the metadata displayed, by using the Customize Text tool or editing the Article Version HTML template in Style Settings.
  4. Customize Text Tool: Article template (and some rearranging!)

    We've added many of the article text strings into the Customize Text Tool, and had to migrate some Ratings and Comments text strings over to the tool.
  5. Update Homepage with Customize Text merge code

    If your article lists live in Homepage, follow these instructions to update their headings so they'll accept the Customize > Default text strings.
  6. Customize Contact Form text guide

    Learn about the options to customize text in your Contact Form.
  7. Add a link to the upper right (top navigation)

    Learn how to add a link to the upper right of your knowledge base.
  8. Customize Contact Form link

    Don't like the default "Contact Us" label used in your top navigation? Use Customize Default text to change it.
  9. Customize Text Tool: Now with Top Navigation

    We've added the Top Navigation to the Customize Text Tool so you can easily customize the Contact Us, Login/Logout links, and more!
  10. Enable reader logins

    Learn how to enable reader logins for KnowledgeOwl-based reader accounts.