Updated Articles

  1. Use Webhooks with Slack (build your own app)

    Last Updated: 05/29/2024 in Integrations, API, and webhooks Integrations Slack
    Learn how to create a Slack app to post messages of article, comment, or contact form events to a Slack channel of your choice.

  2. View the glossary

    Last Updated: 05/29/2024 in Features Glossary
    The glossary is a default page in every knowledge base. Its permalink is always "glossary", so you can get to the glossary by going to "/help/glossary" in your knowledge base (or "/home/glossary" or "/docs/glossary...

  3. Webhook API calls

    Last Updated: 05/29/2024 in Integrations, API, and webhooks Webhooks
    Learn how to make API calls to the webhook endpoint.

  4. View revisions and revision history

    Last Updated: 05/29/2024 in Write the docs Articles Versioning and history Revisions
    You can see when revisions have been stored by looking just under the Save, Preview, and Back buttons. If revisions have been stored, you'll see a Recent Revisions hyperlink with the number of revisions in parentheses: Sample Recent Revisio...

  5. Use Widget 2.0 for Contextual Help: Recommend on Pages

    Last Updated: 05/29/2024 in Features Contextual Help Widget (2.0) Widget configuration & installation
    Learn how to use the Recommended tab in the widget to point your end-users to different articles in your knowledge base.

  6. Version guidelines

    Last Updated: 05/29/2024 in Getting Started Guide Get started with a new knowledge base
    Follow our guidelines to create a set of version guidelines for your own knowledge base.

  7. Website Settings

    Last Updated: 05/29/2024 in Look and feel Overall look and feel Basic Settings
    Use the Website Settings section of Settings > Basic to configure default behavior for your knowledge base's navigation, table of contents, related articles, navigation, glossary, and more.

  8. Video upload errors

    Last Updated: 05/29/2024 in Write the docs Files and images Add videos to articles
    Getting an error trying to upload a video to your article? See causes and potential solutions.

  9. Vulnerability Disclosure Policy

    Last Updated: 05/29/2024 in Security and permissions Security, privacy, and compliance
    Learn about our vulnerability disclosure program and check out our security researcher hall of fame.

  10. Use SurveyGizmo Surveys to Generate Content in KnowledgeOwl

    Last Updated: 05/29/2024 in Write the docs Generate content
    Use SurveyGizmo's HTTP Connect action to take content from a survey response and push it straight to KnowledgeOwl to create a new article.
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