Updated articles

  1. Create a custom homepage articles list

    Your knowledge base comes with three article lists on the homepage: Popular Articles list New Articles list Updated Articles list You can also add a Recent Articles list to your homepage. You can also build you...
  2. Popular Articles list

    The Popular Articles list displays the top 10 most viewed articles in your knowledge base. Learn more about the list and what you can do with it.
  3. Nav change: Articles are now Pages + new import options New

    We've renamed the Articles menu item to Pages and added a bunch of import options there, including a PDF importer and some automatic URL redirect creation workflows!
  4. Share articles between categories and knowledge bases

    Have an article that might fit in two different categories? Instead of creating those two articles independently, create a Shared content article . The content (body) of the article as well as all versions stay in sync across all shared articles....
  5. Delete articles in bulk in Manage

    Learn how to delete multiple articles at once using the Manage Articles page.
  6. Table of contents look and feel

    Set whether your table of contents shows categories expanded by default, add links or a search bar, change the icons next to categories, and more.
  7. File references

    File references are shown in the List View and shown in both Files page views once you select an individual file.
  8. Reorder categories or articles

    Reorder categories or articles by rearranging their order in the Pages page: Hover over the article or category you want to move so you get the context menu. Select the Drag to reorder icon (up and down arrow icon) to the right of t...
  9. Reader Merge Codes

    Use this list of merge codes to add or display information about your reader in your knowledge base.
  10. Add custom link to table of contents

    Use one of our scripts to add a link to the top or bottom of your table of contents.