We're often asked how people can optimize--or dial in--their search results. This is a multi-step process. First: we only recommend tweaking your search weights or other settings once you have some concrete, specific examples to test with. Optim...
Use a few test words or phrases in the Preview field weight changes section and run a search before and after making changes to review how those changes impact your search results.
While you can change search settings at any time, if you're setting search up in a new knowledge base, we recommend following this approach: Edit the General settings . Edit any default text you'd like. Adjust the search Fine tuning . ...