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Internal title

Last Updated: 03/24/2026 in Write your docs Articles Article settings

Add internal titles to display only in app.knowledgeowl.com. Very useful when you call a feature or policy something different internally than what your readers do!
Article settings

Last Updated: 03/24/2026 in Write your docs Articles
Create a new article

Last Updated: 03/24/2026 in Write your docs Articles
Create a new article from template

Last Updated: 03/24/2026 in Write your docs Articles Create a new article

Learn how to streamline consistent content creation by creating a new article from an existing template.
🌷 First Day of Spring bugfixes and improvements New

Last Updated: 03/20/2026 in Release notes

These fixes address bugs with the HTML zip export and email notifications. We also added a Document360 importer!
Import from CSV

Last Updated: 03/19/2026 in Write your docs Import content

Use this importer to get your content into KnowledgeOwl if your current knowledge base solution supports CSV exports and isn't listed in our third-party imports.
Import from Document360 New

Last Updated: 03/19/2026 in Write your docs Import content

Learn how to import your Document360 knowledge base articles into your KnowledgeOwl knowledge base.
Import from HubSpot

Last Updated: 03/19/2026 in Write your docs Import content

Learn how to import your HubSpot knowledge base articles into your KnowledgeOwl knowledge base.
Downgrade your plan

Last Updated: 03/19/2026 in Account and billing Change plan Upgrade or downgrade plans

Downgrade to a cheaper plan to reduce costs. You may lose access to some features, lose AI credits, and have shorter Owl Analytics data storage.
Upgrade your plan

Last Updated: 03/19/2026 in Account and billing Change plan Upgrade or downgrade plans

Upgrade to a higher plan level to access more features, more AI credits, and longer Owl Analytics data storage.