Updated Articles

  1. Change existing URL redirect article to a regular article

    Learn how to convert a URL redirect article back into a regular article.
  2. URL redirect best practices

    Learn best practices for how to use URL redirects, whether and how to surface them in your search results, and which redirect type setting to use.
  3. Slack notifications

    Get notifications in Slack channels when events occur in your knowledge base.
  4. Create a new Slack notification with the KnowledgeOwl app for Slack

    Follow these instructions to set up Slack notifications about knowledge base events using the KnowledgeOwl Webhooks Slack App.
  5. Edit an email notification

    Follow these steps to edit an existing email notification.
  6. Microsoft Teams notifications

    Use a prebuilt app to send notifications to Microsoft Teams channels when certain events occur in your knowledge base.
  7. Webhooks

  8. Email notifications

    Docs in progress We don't yet have documentation on our new email notifications feature, but they're coming soon!
  9. Create and administer author teams

  10. Create author teams

    Create an author team so that you can restrict editing content to that team.