Updated Articles

Does KnowledgeOwl offer EU hosting?

Last updated: 11/02/2026 in Security and permissions Security, privacy, and compliance

KnowledgeOwl knowledge bases are hosted in the United States. Learn about KnowledgeOwl EU, our coming-soon European-hosted version, and how to join the waitlist.
🐈 Nat'l Cat Day improvements and bugfixes New

Last updated: 10/29/2026 in Release notes

These notes cover smarter AI chatbot answers from glossary terms and large tables, more concise AI style guide reviews, and bugfixes for Readers reports and copying in the new editor.
Why aren't some readers' visits showing up in Owl Analytics? New

Last updated: 10/28/2026 in Knowledge Capture

Readers' visits can go missing from Owl Analytics when a browser extension blocks tracking. Learn how to find the extension and turn it off.
Owl Analytics feature overview Updated

Last updated: 10/28/2026 in Reporting and analytics Owl Analytics

Learn more about Owl Analytics, KnowledgeOwl's built-in analytics tracking and reports dashboard.
Intro to authentication options

Last updated: 10/27/2026 in Security and permissions KB visibility and access

New to KnowledgeOwl? Watch this recorded Wisdom Wednesday session for an overview of the access options available.
API calls in snippets

Last updated: 10/25/2026 in Integrations, API, and webhooks API Use the KnowledgeOwl API

Want to display information from your knowledge base IN your knowledge base? Use our API merge code to make secure API calls to display custom lists or other information.
How to optimize your content for the AI chatbot Updated

Last updated: 10/25/2026 in Features AI chatbot AI chatbot troubleshooting

Learn best practices for structuring your knowledge base content to help your AI chatbot deliver accurate, helpful answers to reader questions.
Okta SCIM provisioning for authors New

Last updated: 10/24/2026 in Security and permissions Author management SCIM provisioning for authors

Learn how to set up Okta SCIM provisioning to automatically create, update, and remove knowledge base authors from Okta.
SCIM provisioning for authors (generic instructions) New

Last updated: 10/24/2026 in Security and permissions Author management SCIM provisioning for authors

Learn the general process for how to set up SCIM provisioning for authors with your Identity Provider (IdP). Follow these instructions if we don't have instructions for your specific IdP.
SCIM overview New

Last updated: 10/24/2026 in Security and permissions Author management SCIM provisioning for authors

Learn more about System for Cross-domain Identity Management (SCIM) provisioning for authors and which options are available in KnowledgeOwl.