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Cancel my account

Last Updated: 08/28/2024 in Account and billing Billing

Learn how to cancel your account.
Copy a knowledge base

Last Updated: 08/28/2024 in Account and billing Add and remove knowledge bases

If you have room on your account, you can create a copy of an existing knowledge base for a variety of purposes: testing/troubleshooting, translating, new versions of software, and as a template. The following items will NOT copy over: File...
How do I cancel my trial?

Last Updated: 08/28/2024 in Getting Started Guide Trial FAQs

Learn how to cancel your trial account.
Create an additional knowledge base

Last Updated: 08/28/2024 in Account and billing Add and remove knowledge bases

Learn how to create a new knowledge base and, if necessary, add an additional knowledge base slot to your account.
Copy a knowledge base's theme

Last Updated: 08/28/2024 in Look and feel Overall look and feel Style your overall theme

If you have multiple knowledge bases, copy the theme of one knowledge base to another to save yourself time and effort.
Reset your theme

Last Updated: 08/28/2024 in Look and feel Overall look and feel Style your overall theme

Reset your knowledge base back to the initial theme we're creating new knowledge bases with.
Access the theme builder

Last Updated: 08/28/2024 in Look and feel Overall look and feel Style your overall theme

Access the theme builder in Settings > Style to change your knowledge base colors, logo, layout, and more.
Ratings

Last Updated: 08/28/2024 in Features
Add ratings to individual articles

Last Updated: 08/28/2024 in Features Ratings

Learn how to remove the Ratings section from all articles and add it only to specific articles.
Add a print icon to the Glossary page

Last Updated: 08/28/2024 in Look and feel Glossary look and feel

Learn how to add a print icon to your knowledge base glossary.