Updated Articles

  1. Customize style or layout with HTML/CSS

    Learn how to access and edit the Custom HTML templates and Custom CSS for your knowledge base.
  2. URL redirect categories

    You can use URL redirect categories to include a category-styled link to other URLs, both within and outside of KnowledgeOwl. When you use a URL redirect category, KnowledgeOwl does not show the content in the category; instead, it loads the URL sp...
  3. Use the Modern Slideout Widget on Single Page Applications

    Learn how to use the deprecated Modern Slideout Widget on Single Page Applications.
  4. Use the Modern Widget for Contextual Help: Recommend on Pages

    Learn how to recommend specific content when the Modern widget is opened from specific pages on your app or website.
  5. Add snippets in content

    Learn how to add snippets to your content.
  6. Use file labels as File Library filters

    Learn how to use file labels as filters in the File Library--a great way to help organize your files.
  7. Use labels as filters

    Learn how to use file labels to filter your File Library.
  8. Use tags to track more detailed progress

    Learn how to use tags to improve your self-assessment workflows.
  9. API pagination and limiting results

    Limit results You can limit the number of objects returned per page in your query results. To do this, add "limit": <number> to your query parameters. For example, to get all articles in your knowledge base, limited to 20 objects ...
  10. Cookbook usage instructions

    Learn how to use this cookbook.