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Referrer Updated

Last Updated: 01/27/2026 in Reporting and analytics Owl Analytics Owl Analytics key concepts

Learn how Owl Analytics defines the phrase "referrer".
Transitions report Updated

Last Updated: 01/27/2026 in Reporting and analytics Owl Analytics Use Owl Analytics reports Behavior reports

The Transitions report provides details about how visitors got to a page and what they did after viewing it. Open it from a specific page within one of the Behaviors reports.
AI chatbot reporting

Last Updated: 02/19/2026 in Reporting and analytics
Owl Intelligence credits

Last Updated: 02/19/2026 in Reporting and analytics AI chatbot reporting

View your used and remaining Owl Intelligence credits in your AI chatbot reporting.
Import content

Last Updated: 02/17/2026 in Write your docs
Import from Freshdesk

Last Updated: 02/17/2026 in Write your docs Import content

Learn how to directly import your Freshdesk knowledge base into KnowledgeOwl. You'll need to know your Freshdesk subdomain and have a Freshdesk API token.
Import from Zendesk

Last Updated: 02/17/2026 in Write your docs Import content

Learn how to directly import a Zendesk knowledge base into KnowledgeOwl. You'll need to know your subdomain, have valid user credentials, and have a Zendesk API token.
Import from Confluence

Last Updated: 02/17/2026 in Write your docs Import content

Learn how to import your Confluence space to a KnowledgeOwl knowledge base.
Import from Word

Last Updated: 02/17/2026 in Write your docs Import content

Import one or more Word documents as articles in your knowledge base.
List of Sub-processors

Last Updated: 02/16/2026 in Security and permissions Security, privacy, and compliance

Below is a list of sub-processors we work with. Subscribe using the link above to receive updates. Sub-processor Purpose Start Date Location Amazon Web Services (AWS) Cloud infrastructure hosting ...