Updated Articles | Page 12 | KnowledgeOwl Support

URL redirect article

Last Updated: 05/29/2024 in Write the docs Articles Create a new article

Learn how to have an article in your knowledge base redirect to a URL outside of your knowledge base or to a file stored within your knowledge base.
URL redirect categories + articles: file picker to easily redirect to KO files

Last Updated: 05/29/2024 in Release notes

For URL redirects on categories and articles, we've added a file picker to easily set up redirects to KO-stored files.
Update an existing standard

Last Updated: 05/29/2024 in CAPRA How to update standards that have changed

Learn how to edit and update an existing standard.
Use cases for versions

Last Updated: 05/29/2024 in Write the docs Articles Versioning and history Versions Versions overview

Generally, people use versions to: Keep an audit history of different versions of content used over time Provide version control for their documentation Match documentation updates to real-world updates (such as releases, etc.) Prepare updates ...
Use cases for revisions

Last Updated: 05/29/2024 in Write the docs Articles Versioning and history Revisions

Think of revisions as a snapshot of the most recent changes to an article, and an "oh no what have I done?" protection if you've recently made changes and messed something up. Generally, people use revisions to: See who's edited...
Update your x509 certificate

Last Updated: 05/29/2024 in Security and permissions Single Sign-On (SSO)

We upgraded our SAML signing cert from SHA1 to SHA256. For SAML SSO integrations enabled before 19 July 2022, we recommend you update to the new x509 certificate.
Update your article actions merge code

Last Updated: 05/29/2024 in Look and feel Article look and feel

Update your Article Custom HTML template to use the new article-actions merge code template.
Update wording in the Contact Form

Last Updated: 05/29/2024 in Features Contact Form

Customize the wording in your Contact Form using the Customize Text tool and the Contact Form Text settings.
Upgrade Fancybox

Last Updated: 05/29/2024 in Look and feel Overall look and feel Other overall look and feel customizations Add Fancybox to click to zoom/enlarge images

If you already had Fancybox installed in your knowledge base, follow these instructions to upgrade from version 3.5.6 to version 5.0.
Upgrade Fancybox for click-to-zoom images

Last Updated: 05/29/2024 in Release notes

We've upgraded our Fancybox license from version 3.5.x to version 5. If you've been using this integration, we encourage you to upgrade to the latest version with us!