Updated articles

1. Remove requirement or start date Updated

   Last updated: 09/30/2026 in Features Required Reading Add or remove required articles
   No longer need an article to be considered required, or mess up on a Start Date? You can remove the Start Date or the required option and still retain all historical data.

2. Optimize search

   Last updated: 10/15/2026 in Search

3. Use synonyms

   Last updated: 10/15/2026 in Search Optimize search
   Learn the power of using search synonyms to help improve your search results.

4. Optimize search intro

   Last updated: 10/15/2026 in Search Optimize search
   Optimizing your knowledge base search can be a multi-step process.

5. Configure SAML SSO with Okta

   Last updated: 10/14/2026 in Security and permissions Single Sign-On (SSO) SAML SSO instructions
   Learn how to set up SAML SSO for your knowledge base using Okta.

6. Set up SAML SSO for authors

   Last updated: 10/14/2026 in Security and permissions Single Sign-On (SSO)
   Set up SAML SSO authentication for your KnowledgeOwl authors. Learn how to to set up SAML SSO, switch authors to use that login method, and then have your authors confirm they have access.

7. Okta SCIM provisioning for authors New

   Last updated: 10/14/2026 in Security and permissions Author management SCIM provisioning for authors
   Learn how to set up Okta SCIM provisioning to automatically create, update, and remove knowledge base authors from Okta.

8. SCIM provisioning for authors (generic instructions) New

   Last updated: 10/14/2026 in Security and permissions Author management SCIM provisioning for authors
   Learn the general process for how to set up SCIM provisioning for authors with your Identity Provider (IdP). Follow these instructions if we don't have instructions for your specific IdP.

9. SCIM overview New

   Last updated: 10/14/2026 in Security and permissions Author management SCIM provisioning for authors
   Learn more about System for Cross-domain Identity Management (SCIM) provisioning for authors and which options are available in KnowledgeOwl.

10. How search works

    Last updated: 10/14/2026 in Search
    Ever wanted to understand how the various pieces of search work together to return results? This section's for you.

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