Updated articles

  1. Remove requirement or start date Updated

    No longer need an article to be considered required, or mess up on a Start Date? You can remove the Start Date or the required option and still retain all historical data.
  2. Make individual articles required Updated

    Mark articles as required and set a Start Date to have them show as required for your readers.
  3. Use the KnowledgeOwl API

    Learn more about the purpose of the KnowledgeOwl API, authentication, and how to get started with using the API.
  4. API guide for AI coding assistants New

    If you're using AI coding assistants to interact with your knowledge base, use this guide for tips, tricks, and common gotchas to keep your process running smoothly.
  5. Okta SCIM provisioning for authors

    Learn how to set up Okta SCIM provisioning to automatically create, update, and remove knowledge base authors from Okta.
  6. SCIM provisioning for authors (generic instructions)

    Learn the general process for how to set up SCIM provisioning for authors with your Identity Provider (IdP). Follow these instructions if we don't have instructions for your IdP.
  7. SCIM overview

    Learn more about System for Cross-domain Identity Management (SCIM) provisioning for authors and which options are available.
  8. SCIM provisioning for authors

    Learn how to use SCIM 2.0 to create, update, and remove knowledge base authors automatically using an external Identity Provider.
  9. Configuring subscriptions

    The configuration options in this section will help you set up subscriptions in your knowledge base.
  10. Add Subscribe button to topic and custom content categories

    Add a Subscribe button to custom content categories or topic display categories of your choice.