Updated Articles

1. AI chatbot JavaScript API Reference Updated

   Last Updated: 05/25/2026 in Features AI chatbot External website AI chatbot embed
   A list of JavaScript methods and events to control the chatbot and respond to its state changes.

2. Set up contact form to send emails to one or more addresses

   Last Updated: 06/22/2026 in Features Contact Form Set up your contact form
   Set up the Contact Form to automatically email or create tickets when a reader reaches out.

3. Integrate contact form with Freshdesk

   Last Updated: 06/22/2026 in Features Contact Form Set up your contact form
   Learn how to set up your Contact Form to create tickets in Freshdesk.

4. Update wording in the Contact Form

   Last Updated: 06/22/2026 in Features Contact Form Set up your contact form
   Customize the wording in your Contact Form using Customize Default text and the Contact Form Text settings.

5. Customize default text overview

   Last Updated: 06/22/2026 in Look and feel Customize default text
   Learn more about how to use Customize > Default text to make the language in your knowledge base completely yours.

6. 📨Customize Text: Now with Contact Form

   Last Updated: 06/22/2026 in Release notes
   We've added the Contact Form fields and title tag to the Customize Text tool!

7. Article Lists

   Last Updated: 06/22/2026 in Look and feel Homepage look and feel Add or remove article lists
   Learn which automatic article lists are available and how they work.

8. Turn on Required Reading

   Last Updated: 06/22/2026 in Features Required Reading Set up Required Reading
   Follow these steps to fully set up Required Reading.

9. Access the Required Reading page

   Last Updated: 06/22/2026 in Features Required Reading Required Reading instructions for readers
   The Required Reading page is automatically created at /required-reading in your knowledge base. Learn more about how the page works.

10. Add a Required Reading link to Table of Contents

    Last Updated: 06/22/2026 in Features Required Reading Set up Required Reading
    Use a URL redirect category to add a Required Reading link to your Table of Contents.

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