Updated Articles

Available webhook events Updated

Last updated: 07/15/2026 in Integrations, API, and webhooks Webhooks

Learn which webhook events are available and what causes them to fire.
Available Slack notification events Updated

Last updated: 07/07/2026 in Features Notifications Slack notifications

View the full list of available Slack notification events with sample formats for each notification event type.
Available email notification events Updated

Last updated: 07/07/2026 in Features Notifications Email notifications

View a list of all the available email notification events and when they're triggered.
😱 We had a problem with our contact form: we are sorry if we missed you!

Last updated: 07/15/2026 in Release notes

We had a problem with our in-app contact form from March 19 - April 14.
🍌 National Banana Day Bugfixes

Last updated: 07/15/2026 in Release notes

These fixes address bugs related to our File Library, versions and revisions, article editor, our honeypot, API, and improvements to SEO & Needs Review status.
Customize Text: New custom role permission

Last updated: 07/15/2026 in Release notes

We've added the Customize Text tool into the options for custom author roles. If you're using custom roles, we encourage you to review them to be sure your authors have appropriate permissions!
Use both manual and automatic Related Articles

Last updated: 07/15/2026 in Features Related Articles Related Articles feature overview

Learn what happens when you use automatic Related Articles and manually add Related Articles.
Update your article actions merge code

Last updated: 07/15/2026 in Look and feel Article look and feel Advanced article customizations

Update your Article Custom HTML template to use the article-actions merge code template.
Change the location of the Ratings section

Last updated: 07/15/2026 in Features Ratings Set up ratings

Move the rating template merge code to change where your Ratings section displays.
Topic display: Change Quick Links style and/or add header

Last updated: 07/15/2026 in Look and feel Category look and feel Style your Topic display categories

Want to style your topic display category Quick Links section your own way? Use the styles we use as a baseline to change yours!