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AI chatbot JavaScript API Reference Updated

Last Updated: 05/25/2026 in Features AI chatbot External website AI chatbot embed

A list of JavaScript methods and events to control the chatbot and respond to its state changes.
Domain settings Updated

Last Updated: 04/30/2026 in Look and feel Overall look and feel Configure default behavior

Use KB settings > Domain to configure your KnowledgeOwl subdomain, your private domain, root path, and set SEO settings like whether to generate a sitemap.
AI chatbot

Last Updated: 05/29/2026 in Features

Use our AI chatbot to answer your readers' questions with information from your knowledge base. No separate accounts, complex integrations, or data import required. You can add the AI chatbot to your knowledge base, app, or website. For more detail...
Set up AI chatbot

Last Updated: 05/29/2026 in Features AI chatbot
Personalize the chatbot responses

Last Updated: 05/29/2026 in Features AI chatbot Set up AI chatbot

Personalize the chatbot's responses to reflect your organization's tone of voice, industry, audience, and more.
Enable AI chatbot widget for my knowledge base

Last Updated: 05/29/2026 in Features AI chatbot Set up AI chatbot

Once you've set up your chatbot, turn on the AI chatbot widget for your knowledge base.
AI chatbot setup overview

Last Updated: 05/29/2026 in Features AI chatbot Set up AI chatbot

An overview of the steps you'll follow to set up your AI chatbot.
AI chatbot feature overview

Last Updated: 05/29/2026 in Features AI chatbot

Learn how our AI chatbot works.
Customize style or layout with HTML/CSS

Last Updated: 05/29/2026 in Look and feel Overall look and feel Style your overall theme

Learn how to access and edit the Custom HTML templates and Custom CSS for your knowledge base.
List of Sub-processors

Last Updated: 05/29/2026 in Security and permissions Security, privacy, and compliance

Below is a list of sub-processors we work with. Subscribe using the link above to receive updates. Sub-processor Purpose Start Date Location Amazon Web Services (AWS) Cloud infrastructure hosting June 1, 2015...