Updated articles

1. Troubleshooting glossary term imports Updated

   Last updated: 07/16/2026 in Features Glossary Add terms to your Glossary
   Learn how to resolve errors during a glossary term import.

2. Import glossary terms Updated

   Last updated: 07/16/2026 in Features Glossary Add terms to your Glossary
   Already have a list of glossary terms and definitions? You can use the Import Terms option to import a CSV to populate your glossary!

3. Available webhook events Updated

   Last updated: 07/15/2026 in Integrations, API, and webhooks Webhooks
   Learn which webhook events are available and what causes them to fire.

4. Available Slack notification events Updated

   Last updated: 07/07/2026 in Features Notifications Slack notifications
   View the full list of available Slack notification events with sample formats for each notification event type.

5. Available email notification events Updated

   Last updated: 07/07/2026 in Features Notifications Email notifications
   View a list of all the available email notification events and when they're triggered.

6. PDFs

   Last updated: 07/21/2026 in Features

7. Individual article PDFs

   Last updated: 07/21/2026 in Features PDFs
   Learn the options available to format and style your individual article PDFs.

8. Reader Merge Codes

   Last updated: 07/21/2026 in Look and feel Merge codes
   Use this list of merge codes to add or display information about your reader in your knowledge base.

9. PDF Merge Codes

   Last updated: 07/21/2026 in Look and feel Merge codes
   Use this list of merge codes to add or display information in your individual article, standard, and custom PDF exports.

10. Remove "Made with KnowledgeOwl" statement from footer

    Last updated: 07/21/2026 in Look and feel Overall look and feel Other overall look and feel customizations
    Follow these steps to remove the "Made with KnowledgeOwl" statement included in your knowledge base footer.

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