Updated Articles

How to read the URL checker links report Updated

Last updated: 07/22/2026 in Features URL checker Use the URL checker links report

Learn which columns are included in the URL checker links report and what they contain.
Troubleshooting glossary term imports Updated

Last updated: 07/16/2026 in Features Glossary Add terms to your Glossary

Learn how to resolve errors during a glossary term import.
Import glossary terms Updated

Last updated: 07/16/2026 in Features Glossary Add terms to your Glossary

Already have a list of glossary terms and definitions? You can use the Import Terms option to import a CSV to populate your glossary!
Available Slack notification events Updated

Last updated: 07/07/2026 in Features Notifications Slack notifications

View the full list of available Slack notification events with sample formats for each notification event type.
Available email notification events Updated

Last updated: 07/07/2026 in Features Notifications Email notifications

View a list of all the available email notification events and when they're triggered.
Add details/summary blocks into articles New

Last updated: 08/05/2026 in Look and feel Article look and feel Common article customizations

Learn how to add expanding/collapsing sections in your articles using the Details/summary block editor control. No coding skills required!
Use the KnowledgeOwl API

Last updated: 08/05/2026 in Integrations, API, and webhooks API

Learn more about the purpose of the KnowledgeOwl API, authentication, and how to get started with using the API.
How search works

Last updated: 08/04/2026 in Search

Ever wanted to understand how the various pieces of search work together to return results? This section's for you.
Roadmap

Last updated: 07/31/2026

See an overview of our largest upcoming projects.
Remote authentication instructions

Last updated: 07/30/2026 in Security and permissions Single Sign-On (SSO)

Learn how to set up and use remote authentication in KnowledgeOwl.