Updated articles

  1. Remove requirement or start date Updated

    No longer need an article to be considered required, or mess up on a Start Date? You can remove the Start Date or the required option and still retain all historical data.
  2. Make individual articles required Updated

    Mark articles as required and set a Start Date to have them show as required for your readers.
  3. Configuring subscriptions

    The configuration options in this section will help you set up subscriptions in your knowledge base.
  4. Add Subscribe button to topic and custom content categories

    Add a Subscribe button to custom content categories or topic display categories of your choice.
  5. Search feature overview

    Get a quick introduction to how search works in your knowledge base, including keyword search, semantic search, and tag search.
  6. General search settings

    Set your primary search language, choose which search controls your readers can access, and set up your search results page.
  7. Filter search by categories

    Use the Category drilldown filters to give readers top-level and second-level category filters in the search bar and search results page.
  8. Sorting

    Enable sorting to allow your readers to sort the search results by last updated date or date created.
  9. Semantic search

    Take your search beyond simple keywords; use semantic search to answer more natural language questions in our AI chatbot. Learn how to turn semantic search on or off.
  10. Glossary definition search results

    Add glossary term callouts to your search results so that readers who search a glossary term receive the term and its definition as part of their search results.