Updated articles

  1. How to read the URL checker links report Updated

    Learn which columns are included in the URL checker links report and what they contain.
  2. Troubleshooting glossary term imports Updated

    Learn how to resolve errors during a glossary term import.
  3. Import glossary terms Updated

    Already have a list of glossary terms and definitions? You can use the Import Terms option to import a CSV to populate your glossary!
  4. Search feature overview

    Get a quick introduction to how search works in your knowledge base.
  5. General search settings

    Set your primary search language, choose which search controls your readers can access, and set up your search results page.
  6. General settings overview

    Learn what each section of the Search > General settings page contains.
  7. View visitor profile

    Learn the visitor profile information if you have visitor profiles turned on.
  8. Logs report

    The Logs report displays detailed information about your visitor, their device and location, the pages they visited, and all the actions they completed during their visit.
  9. Owl Analytics privacy & compliance settings

    Learn what individual visitor information is tracked so you can make decisions that align with your organization's security and privacy policies.
  10. Owl Analytics feature overview

    Learn more about Owl Analytics, KnowledgeOwl's built-in analytics tracking and reports dashboard.