Updated articles

  1. Import from Zendesk Updated

    Learn how to import your Zendesk knowledge base content into KnowledgeOwl.
  2. Create Zendesk Tickets Updated

    Learn how to set up the Contact form to create tickets in Zendesk.
  3. Remote authentication prerequisites Updated

    Before you enable remote authentication, you'll need three things: Appropriate permissions The URLs for login/logout of your remote authentication system An API key Appropriate permission You'll need to be logged in as an author w...
  4. API calls in snippets Updated

    Want to display information from your knowledge base IN your knowledge base? Use our API merge code to make secure API calls to display custom lists or other information.
  5. API keys Updated

    Learn how to create, edit, and delete API keys.
  6. Body Merge Codes

    Use this list of merge codes to add or display top navigation and search functionality
  7. Create a category

    Learn about category creation and category types.
  8. Topic display categories

    Topic display categories display the full text of all articles they contain on a single page, like one very long article. Readers can view all the topic display category's articles on a single page, reading it like a book or choosing which artic...
  9. AI chatbot feature overview

    Learn how our AI chatbot works.
  10. Import from Notion

    Import your Notion content into KnowledgeOwl using database or page imports. Learn the setup requirements and configuration steps.