Updated articles

1. Remove requirement or start date Updated

   Last updated: 09/30/2026 in Features Required Reading Add or remove required articles
   No longer need an article to be considered required, or mess up on a Start Date? You can remove the Start Date or the required option and still retain all historical data.

2. New resource: API guide for AI coding assistants New

   Last updated: 10/19/2026 in Release notes
   We've published a guide to using the KnowledgeOwl API with AI coding assistants like Claude, ChatGPT, and Copilot, covering where to start, what every request needs, and safe updates.

3. 📖 Nat'l Dictionary Day bugfixes and improvements New

   Last updated: 10/16/2026 in Release notes
   We've released improvements including a cleaner top navigation bar, a Help Scout Docs importer, and a current-year merge code, plus bugfixes for Owl Analytics and the webhooks API.

4. Import from Help Scout New

   Last updated: 10/15/2026 in Write your docs Import content
   Learn how to import your Help Scout Docs into your KnowledgeOwl knowledge base.

5. Web accessibility best practices

   Last updated: 10/15/2026 in Write your docs Articles Edit an article
   Tips and resources to improve your knowledge base's accessibility.

6. Accessibility statement

   Last updated: 10/15/2026 in Security and permissions Security, privacy, and compliance

7. Optimize search

   Last updated: 10/15/2026 in Search

8. Use synonyms

   Last updated: 10/15/2026 in Search Optimize search
   Learn the power of using search synonyms to help improve your search results.

9. Optimize search intro

   Last updated: 10/15/2026 in Search Optimize search
   Optimizing your knowledge base search can be a multi-step process.

10. Configure SAML SSO with Okta

    Last updated: 10/14/2026 in Security and permissions Single Sign-On (SSO) SAML SSO instructions
    Learn how to set up SAML SSO for your knowledge base using Okta.

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