Updated articles

1. Import from Zendesk Updated

   Last updated: 09/01/2026 in Integrations, API, and webhooks Integrations Zendesk
   Learn how to import your Zendesk knowledge base content into KnowledgeOwl.

2. Create Zendesk Tickets Updated

   Last updated: 09/01/2026 in Features Contact Form Set up your contact form
   Learn how to set up the Contact form to create tickets in Zendesk.

3. Remote authentication prerequisites Updated

   Last updated: 08/25/2026 in Security and permissions Single Sign-On (SSO) Remote authentication instructions
   Before you enable remote authentication, you'll need three things: Appropriate permissions The URLs for login/logout of your remote authentication system An API key Appropriate permission You'll need to be logged in as an author w...

4. API calls in snippets Updated

   Last updated: 08/25/2026 in Integrations, API, and webhooks API Use the KnowledgeOwl API
   Want to display information from your knowledge base IN your knowledge base? Use our API merge code to make secure API calls to display custom lists or other information.

5. API keys Updated

   Last updated: 08/25/2026 in Integrations, API, and webhooks API Use the KnowledgeOwl API
   Learn how to create, edit, and delete API keys.

6. Set your footer copyright year to automatically update

   Last updated: 09/07/2026 in Look and feel Overall look and feel Other overall look and feel customizations
   Set the copyright year in your footer to update automatically.

7. Remove "Made with KnowledgeOwl" statement from footer

   Last updated: 09/07/2026 in Look and feel Overall look and feel Other overall look and feel customizations
   Follow these steps to remove the "Made with KnowledgeOwl" statement included in your knowledge base footer.

8. Body Merge Codes

   Last updated: 09/07/2026 in Look and feel Merge codes
   Use this list of merge codes to add or display top navigation and search functionality

9. KB Merge Codes

   Last updated: 09/07/2026 in Look and feel Merge codes
   Use this list of merge codes to add or display information in your top navigation or Custom HTML templates.

10. Recover multiple deleted or archived articles

    Last updated: 09/07/2026 in Write your docs Articles Delete and recover articles
    Learn how to recover multiple deleted articles at once.

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