Updated Articles

  1. How can I purchase extra AI credits?

    Purchase extra AI credits for KnowledgeOwl without upgrading your plan. Contact support to add usage capacity tailored to your needs.
  2. Slack notifications

    Get notifications in Slack channels when events occur in your knowledge base.
  3. Webhooks

  4. Email notifications

    Docs in progress We don't yet have documentation on our new email notifications feature, but they're coming soon!
  5. Delete an email notification

    Follow these instructions to delete an email notification you don't need anymore.
  6. Delete a Slack notification

    Follow these steps to delete a Slack notification.
  7. Turn off Owl Analytics

    Follow these instructions to completely turn off Owl Analytics.
  8. Turn on favorites

    Follow these instructions to turn on favorites if they aren't already being used in your knowledge base.
  9. Snippets

  10. Undo changes to a snippet

    Did someone mess up one of your snippets? Use the Revert to previous saves option to revert to one of your last three saves on the snippet!