Updated Articles

  1. What are my pricing and plan options?

    For general information on our plans, pricing, add-ons, and other policies, refer to Plans and pricing . For full details on our plans and pricing, refer to our website's plans and pricing page. Refer to Payment options for more infor...
  2. Plans & pricing

    Learn about KnowledgeOwl's plans, pricing, and add-ons.
  3. How do I choose my plan?

    All trials are set at our Flex plan level, but you can follow these instructions to upgrade your trial to Business or Enterprise.
  4. What happens when my trial expires?

    When your trial expires, we'll hang onto your trial information for at least 6 months past the date of expiration, so you can pick back up where you left off.
  5. How do I add more knowledge bases to my trial?

    Add more knowledge bases in Account > Billing.
  6. Which features are available during my trial?

    Our entire feature set is available in your trial, except for features bad actors have abused in the past.
  7. How do I extend my trial?

    Follow these instructions to extend your trial past the initial 30 days.
  8. Why does my Security settings page prevent public access?

    During your trial, public access to your knowledge base is restricted. Choosing Public for Content authentication won't change this.You can still share it by using a shared password, reader logins, or other secure options.
  9. Plans and trials FAQ

  10. Fair Pricing Policy

    Our commitment that any KnowledgeOwl pricing updates will be fair, transparent, and in everyone's best interest. Here's how we make those decisions.