Updated Articles

1. Embed AI chatbot on an external website or app Updated

   Last Updated: 12/04/2025 in Features AI chatbot External website AI chatbot embed
   Embed your AI chatbot on external websites and apps. Learn the setup steps and authentication options.

2. Customize default text for AI chatbot Updated

   Last Updated: 12/04/2025 in Features AI chatbot Set up AI chatbot
   Make the AI chatbot fit your brand or language by customizing the text that appears within it.

3. Restrict access to the AI chatbot Updated

   Last Updated: 12/04/2025 in Features AI chatbot Set up AI chatbot
   Use the AI chatbot's Reader Access options to test the chatbot with a small group or restrict who can view and use the chatbot.

4. Snippets

   Last Updated: 12/09/2025 in Write your docs
   Learn how to create and use snippets.

5. Snippets

   Last Updated: 12/09/2025 in Write your docs

6. Delete a snippet

   Last Updated: 12/09/2025 in Write your docs Snippets
   Delete a snippet from the Snippets page. Learn more about what happens when you delete a snippet (and why you should check references first!).

7. Table of contents look and feel

   Last Updated: 12/09/2025 in Look and feel
   Set whether your table of contents shows categories expanded by default, add links or a search bar, change the icons next to categories, and more.

8. How can I purchase extra AI credits?

   Last Updated: 12/09/2025 in Knowledge Capture
   Purchase extra AI credits for KnowledgeOwl without upgrading your plan. Contact support to add usage capacity tailored to your needs.

9. Daily usage statistics New

   Last Updated: 12/04/2025 in Reporting and analytics AI chatbot reporting
   The daily usage statistics let you know how much the chatbot is being used.

10. What happens during scheduled downtime

    Last Updated: 12/04/2025 in Account and billing Company and product information
    Here's what you can expect during scheduled downtime.

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