Our theme builder (accessible in Settings > Style ) has lots of tools and options to customize the look and feel of your knowledge base. You can easily customize your colors , fonts , logo , theme , and layout without needing to know HTML ...
One of our most frequently asked questions is what is the difference between tags and search phrases. While they appear similar, they perform different functions. Tags are like categories Categories and tags are used for organization and navigati...
New or trial accounts If you have a new or trial account without much content or customizations, you can test imports without worry. If something goes wrong or you want to try again, you can delete the current knowledge base and create a ne...
You can search for articles by tag, rather than keyword, by putting a colon before the start of the word. This format works in both autosuggest and full text search modes. Sample tag search in Full Text Search Tag search case sensitivity Tag...
A tag is a word or short phrase that "describes" the article. An article may have as many tags as you like. They can be a great way to add organization and navigation to your knowledge base. The easiest way to think about tags is to consi...
KnowledgeOwl search results will automatically display all tags assigned to a given article : Sample of Tags showing in Search Results
However, if you're using tags for custom filters in the Manage Articles interface, you migh...