The Transitions report provides details about how visitors got to a page and what they did after viewing it. Open it from a specific page within one of the Behaviors reports.
These fixes address issues with related articles not working in private knowledge bases and the widget, along with broken links within custom content categories in the widget.
The Logs report displays detailed information about your visitor, their device and location, the pages they visited, and all the actions they completed during their visit.
The Overview report displays a line graph of visits to your knowledge base for the selected time period. You can update the graph to display a handful of different metrics and export the graph as an image for use in presentations, documents, a...
Here's how remote authentication works: A reader tries to access your knowledge base. If they are not already authenticated, the reader is redirected to your specified remote authentication landing page URL. Your landing page authenticates the...
Salesforce SSO will restrict access to your knowledge base to only individuals with a valid login to your Salesforce account. Readers logged in to Salesforce will be able to access your knowledge base, and anyone who tries to access your knowledge...