Learn how to navigate the Readers interface, create and edit readers, and create and edit reader filters.
Learn what readers are and become familiar with the Readers interface.
What's the difference between a user and a reader?
Learn the differences between users (who login to app.knowledgeowl.com) and readers (who access your knowledge base only).
Create a reader
Learn how to create a reader.
Create readers in bulk
You can create and/or update multiple reader accounts at once by uploading a CSV spreadsheet. Note : as soon as your import completes, your readers will receive a Welcome Email with login instructions, so if you're going to test the import, d...
Search for readers
You can search your Readers list using all or portions of the name, email address, or reader ID.
Create a custom reader filter
Learn how to create a custom filter in the Readers interface.
Edit a custom reader filter
Learn how to edit an existing custom readers filter.
Delete a custom reader filter
Learn how to delete a custom reader filter.
Can I show different content to different readers?
You can use reader groups to display different content to different readers. Learn the high-level overview of how this feature works.