Use widget for contextual help

Use the widget to recommend specific articles based on your reader's location in your app or website.

Articles

Widget contextual help overview
Learn how you can use the widget to provide contextual help--resources that are relevant to the specific page or section of your app or website where a reader opened the widget.
Contextual help widget configuration
Make sure your Widget Admin Settings have been set up to handle contextual help.
How to format your recommended page paths
Learn how to format the recommend on page paths or query strings for your contextual help widget.
Recommend an article or category in contextual help
Add your app or website page paths to your article or category's Recommend On Pages section to power your contextual help widget's Recommendations tab.
Update an existing recommended page
Learn how to update an existing recommend on page path to keep your contextual help widget recommending the right resources in the right places.
Remove an existing recommended page path
Learn how to remove an existing Recommend On Page path from an article or category so the widget stops recommending it on that page.
Change the order of the Recommended tab
Edit the Recommended Article Weights in Reporting > Widget to change the order of articles displayed in the contextual help widget's Recommended tab.