The Searches with no Results report will now track if the searcher is a member of any reader groups or if they have refined their search to specific categories only.
You can now restore deleted files from the File Library.
In the editor, the tags and search phrases fields now have a copy icon, and you can paste comma-separated lists of each into the field and they will properly parse/create the correct tags/phrases.
These fixes address bugs with article view tracking and reporting in the widgets, Manage articles, the Readers page, and glossary terms in search results in Widget 2.0.
You can now set the New, Popular, Updated, and Related Articles lists to display anywhere from 1-10 articles, instead of all always being set to 5!
These fixes address bugs with shared content articles and Link to article, topic display categories, and copied knowledge bases.
These fixes address bugs with Link to Article on Deleted/Archived articles, Widget 2.0 contact form, Contact Form Reporting pagination, and custom font URL sanitation.
In Settings > Security, you can now enable server side HTTP Response Headers to your knowledge base to improve security.
You can now create a new snippet by copying an existing one.
These fixes address bugs with Widget 2.0, accessibility attributes for buttons, tag and file label deletions, article blurbs, and one of our contact us links.
These fixes address bugs with custom content category versions, Widget 2.0 anchors, Standard PDF export, and copying knowledge bases.
We're proud to share a much more attractive and detailed article revision comparison display and updated documentation to go with it!
These feature enhancements add a category column to Manage Articles, add search-less contact form submissions to Contact Form Reporting, and change the update times for the Popular Articles Report.
These fixes address bugs with knowledge base performance, shared/synced articles and categories, article editor copy/paste, Manage Articles filters, and the UI wording for editing synonyms.
These fixes address bugs with reader groups, the Zendesk Contact Form integration, secure file library, Widget 2.0 snippets, and redirect articles.
Direct links to files stored in knowledge bases with Secure File Library storage enabled will now prompt end-users to login to the knowledge base instead of throwing an Access Denied error.
This change makes it easy to copy the URL or directly view a version that's been Made Visible to Groups.
These fixes address bugs with HTML and PDF exports, user team deletions, Google SMTP relay settings, the contextual help widgets and shared content categories.
These fixes address bugs with shared content articles and widget search, Tag Library tag creation, and shared content article breadcrumb behavior.
We've added a category filter to the Manage Articles custom filters. Learn where it is and how to use it!