10/18/2023Kate Mueller
These fixes address bugs with Article Favorites, file references, and category icon panels.
10/11/2023Kate Mueller
You can now export a PDF of an inactive version, and moving forward, these PDFs will include loads more metadata about who created the version and when!
10/05/2023Kate Mueller
With this feature, your readers will be presented with messages if an article is required and will need to confirm that they've read the content. You can generate a report to see who's read what.
09/19/2023Kate Mueller
We've added a reset method to Widget 2.0 so you can programmatically clear the widget's contents before feeding something new in.
09/16/2023Kate Mueller
We've added support for Microsoft OAuth2 SMTP.
09/16/2023Kate Mueller
We've migrated all existing SMTP configurations into a new SMTP menu in Your Account to make creating, maintaining, using, and auditing SMTP services easier.
09/05/2023Kate Mueller
We've added the New, Popular, Updated, Recent, and Favorites article lists to the Customize Text Tool!
08/29/2023Kate Mueller
These fixes address bugs with Font Awesome icons in PDFs and the editor, tag search, and readers' group membership display.
08/08/2023Kate Mueller
Meet the newest addition to our Tools menu: Advanced Search. Search full article HTML using exact match or regex patterns to generate a list of relevant articles.
08/08/2023Kate Mueller
We've added a Search Activity CSV export to Reporting > Contact Form.
08/03/2023Kate Mueller
These fixes address bugs with versions, rearranging categories, and updating the knowledge base welcome to text.
07/25/2023Kate Mueller
These fixes address bugs with the Snippet Editor and Minimalist theme.
07/19/2023Kate Mueller
We released upgrades to client-side code libraries we use to keep KnowledgeOwl running smoothly. None of them should impact your live knowledge base, but you may need to hard refresh in the app.
07/12/2023Kate Mueller
These fixes address bugs with the Readers CSV export, Search settings, and Search reindexing.
07/12/2023Kate Mueller
Use Customize Text to change the title of the Glossary page, which means you can now totally rebrand Glossary to some other term of your choice!
07/11/2023Kate Mueller
We've renamed users to authors and user teams to author teams to avoid confusion. Long live authors!
07/11/2023Kate Mueller
We've added some fun changes to category icons, including category icon backgrounds and the option to display category descriptions!
06/30/2023Kate Mueller
These fixes address bugs with snippet references, favicons, the Reporting Dashboard, and the copy knowledge base process.
06/29/2023Kate Mueller
These fixes address bugs with the article editor and Manage bulk edit.
06/28/2023Kate Mueller
We updated the article endpoint's prevent_searching field to store proper boolean true/false values. This change may impact API integrations or calls you're using.