Release notes

A record of all notable changes made to KnowledgeOwl since March 15, 2017.
You can also view our roadmap to see some of our largest upcoming projects.

Automatic Related Articles just got smarter

06/06/2023Kate Mueller
Related Articles automatic suggestions just got smarter; you can now choose to only automatically suggest content within the same top-level category.

Nat'l 🪀Yo-Yo🪀Day bugfixes

06/06/2023Kate Mueller
These fixes address bugs with iframes in PDF exports, Content Security Policy Settings, and versions made visible to groups in the table of contents.

Customize Text Tool: Article template (and some rearranging!)

05/27/2023Kate Mueller
We've added many of the article text strings into the Customize Text Tool, and had to migrate some Ratings and Comments text strings over to the tool.

New topic display category option: Hide category description

05/10/2023Kate Mueller
You can now check a box in the category editor to hide a topic display category's description.

🦐 Nat'l Shrimp Day bugfixes

05/10/2023Kate Mueller
These fixes address bugs with versions, the table of contents, Favorites, and Content Security Policies.

Settings > Style: Favicon upload

05/10/2023Kate Mueller
We've added an option to upload your own favicon to Settings > Style.

Customize the text for your Reader Login page!

05/03/2023Kate Mueller
We've added the Reader Login page to the Customize Text tool, so you can customize all the text, buttons, field prompts, and more!

Font updates

05/01/2023Kate Mueller
We've shifted from using Google Fonts API to hosting fonts ourselves, added 7 new fonts, and updated our pre-built Font Pairs.

Introducing the new Help menu 📃

04/26/2023Kate Mueller
We've turned our in-app Help link into a full dropdown menu with more options.

Nat'l Skipping Day bugfixes

04/24/2023Kate Mueller
These fixes address bugs with widget reporting, widget settings, and mobile display of subcategory icon panels.

Run your own search reindex

04/20/2023Kate Mueller
You can now trigger a search reindex in your knowledge base without making other search setting changes.

New topic display category option: Tabs layout!

04/18/2023Kate Mueller
We've added a tabs display option for topic display categories, and made a few changes to the layout of the category editor to help handle that change.

🌯 Nat'l Burrito day bugfixes

04/06/2023Kate Mueller
These fixes address bugs with tel: links in the Broken Links Report, logo images in secure file library, right-clicking links in Widget 2.0, and the Widget openArticle function.

Recent outages at KnowledgeOwl

04/03/2023Kate Mueller
We've had some questions about our recent outages. Here, we address those in a bit more detail.

Manatee Appreciation Day bugfixes

03/29/2023Kate Mueller
We've added more Linus to in-app callouts and fixed bugs relating to the article editor category look-up and New Relic browser agent.

New: Category icons default color

03/27/2023Kate Mueller
You can now set the default color for category icons.

New service available: Purge all deleted files

03/22/2023Kate Mueller
You can now request a full purge of all your deleted files from our support team.

Nat'l Get Over It Day bugfixes

03/09/2023Kate Mueller
These fixes address issues with search indexing, Exports access, snippet references, reader exports, the table of contents, and more.

Broken Links Report: Now with less noise

03/09/2023Kate Mueller
The Broken Links Report now ignores mailto: and javascript: links.

Article Favorites: Now in the table of contents

02/27/2023Kate Mueller
You can now add Article Favorites to your table of contents by checking a box--no code or HTML required!