We recently released these bugfixes:
- In the Article Editor, when viewing a non-active version, the Copy Link to Version option was throwing an error. We fixed this so it properly copies the link to the version now. (This was an oversight in testing during our Behind the scenes updates).
- We've created a tighter relationship between updating the knowledge base name in Settings > Basic and the "Welcome to...{knowledge base name}" text in Knowledge Base > Home Page. If you haven't customized this text, editing the knowledge base name will now automatically update the Welcome statement to include the updated knowledge base name. If you have edited that Welcome to text to remove the knowledge base name, edits to the knowledge base name in Settings > Basic won't impact it. See Change the welcome text on my home page for more info.
- We had a few reports that our recent Behind the scenes updates had made the drag and drop interface in Knowledge Base > Articles overly sensitive, and people were accidentally reordering or moving categories. We've updated this back to its "normal" sensitivity. Sorry about that!
And not a bug, but nonetheless important:
For those of you using our Slack webhook integration: Slack has deprecated the Incoming Webhooks app we recommended you use, and their messaging makes it seem like they might fully discontinue that app at any time. We're working on an official Slack app to replace this, but in the meantime, we've updated our Slack webhook instructions to use a not-deprecated form of Incoming Webhooks. If you rely on your KnowledgeOwl > Slack webhooks, you may want to update your existing integration with those steps. (But we expect to have the official Slack App out within a few weeks, so we also totally understand if you just want to wait for that!)
