Popular Articles

  1. Broken link checker & report

    Last Updated: 11/06/2025 in Features
    Use the Broken Link Checker to generate a report of all the broken links in your knowledge base.

  2. Customize default text

    Last Updated: 11/05/2025 in Look and feel
    Use Customize > Default text to customize the default text strings we use at various places across your knowledge base to truly make your knowledge base your own.

  3. Configuring search

    Last Updated: 01/28/2025 in Search
    The configuration options in this section will help you fine-tune the behavior of search in your knowledge base.

  4. 🍯New spam protection option: Honeypot

    Last Updated: 05/29/2024 in Release notes
    We've rolled out a homegrown alternative to Google reCAPTCHA. See if it might be a good choice for you!

  5. Create REST API documentation

    Last Updated: 10/02/2025 in Write your docs
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  6. Article settings

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  8. Limit the max characters allowed in comments

    Last Updated: 09/26/2025 in Features Comments Set up comments
    If you're getting long/spammy comments in your knowledge base, consider using this script to limit how many characters someone can submit.

  9. Configure SSO with Google Workspace

    Last Updated: 09/26/2025 in Security and permissions Single Sign-On (SSO) SAML SSO instructions
    Learn how to configure SSO with your Google Workspace.

  10. Import content

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