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  1. Use file labels as File Library filters

    Learn how to use file labels as filters in the File Library--a great way to help organize your files.
  2. What does merging labels do?

    In each label merge, there are two labels: The current label (the label you began the merge from) The new label (the label that will remain when the merge is complete) Merging will: Add the new label to all files that have the current ...
  3. Merge labels

    Like your product, company, and policies, file labels might change over time. And without clear style guidelines (and even sometimes with them!), different authors might create differently-structured labels. Linus has faced this problem several time...
  4. Add an existing label to a file

    Follow these steps to add an existing file label to a file in your File Library.
  5. Remove a label from a file

    Removing a label from a file simply removes it from the file--it doesn't delete the label from your knowledge base. If you'd like to delete a label from your knowledge base completely, see Delete a label . Our default Editor and Writer roles h...
  6. Delete a file label

    Once a file label has been created, you can delete it from the File Label Library. This will remove the file label from all files where it's been used. Our default Editor and Writer roles have permission to delete file labels. If you're using a...
  7. Edit a file label

    Once a file label has been created, you can edit it to update the name. Our default Editor and Writer roles have permission to edit file labels. If you're using a custom author role , that role must have the File Library Permission to Edit ...
  8. Create a file label

    You can create a new file label from Library > File Labels or when editing a file in Library > Files.
  9. What are file labels?

    A file label is a word or short phrase that describes or categorizes a file. They can be a great way to add organization to your file library.
  10. File Labels

    Use file labels to filter the files you've uploaded to KnowledgeOwl.