Why aren't some of my shared content articles showing up in search?

By default, KnowledgeOwl will hide child articles from search. Shared content articles and articles in synced categories are considered "child" articles if they're one of the shares or copies.

To solve this issue, you can include child articles in your search results. To do so:

  1. Go to Settings > Search.
  2. Check the box next to Prevent child articles from being searched.
  3. Save.

This change will take effect immediately, and your child articles should show up in search. If they still aren't, check:

  • The article's own Exclude from search results checkbox
  • The Settings > Search option for Excluded category. If a category is selected, all articles contained in the category or its subcategories will be excluded from search.