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Manage files with file labels

Created On: 09/22/2020 in Write the docs Files and images File Library: Manage images and files

Learn more about how to use file labels with files.
Find a file's URL

Created On: 09/22/2020 in Write the docs Files and images File Library: Manage images and files

There are a few places within KnowledgeOwl where you might need to have the URL to your image, like Changing the background image on your homepage . You can copy the URL for a file quickly from the File Library: In the lefthand navigation, go to...
Edit and update files in the File Library

Created On: 09/22/2020 in Write the docs Files and images File Library: Manage images and files

Learn how to edit and update files in the File Library.
Managing images and files

Created On: 09/22/2020 in Write the docs Files and images
Adding images and files to articles

Created On: 09/22/2020 in Write the docs Files and images
New file label functionality & permissions

Created On: 09/22/2020 in Release notes

We've created a separate library for File Labels so that you can create, edit, delete, and merge file labels to better manage your File Library (and some new permissions to go with it).
Versions + Version Notes now in draft and deleted articles!

Created On: 09/08/2020 in Release notes

You can now create versions and version notes in unpublished articles; we added an "Active" callout to identify the active version in an unpublished article; and we changed some wording.
Article editor now has a floating footer save button

Created On: 09/08/2020 in Release notes

We've added a floating footer to the article editor so you can always get to the Save, Preview, and Back buttons easily.
Reset article views in the Popular Articles report

Created On: 09/02/2020 in Reporting Reporting Dashboard

Learn how to reset the view data for individual articles or your entire knowledge base.
Reporting update: Reset article view information

Created On: 09/02/2020 in Release notes

Reset view data for individual articles or all articles in your knowledge base.