How do I know when there are comments pending approval?

There are two ways you'll know about new comments:

  • You'll see a callout number next to the Reporting menu option, as well as that callout number next to the Comments option in the Reporting dropdown.
  • If you've enabled email notifications for comments in Settings > Comments, the email address(es) you've added will receive an email.

Only approved comments will show in your knowledge base.