New Articles

  1. SEO best practices

    Created On: 11/11/2017 in Features SEO guide
    Refer to these best practices for your knowledge base SEO to drive more traffic to your knowledge base.

  2. Promote your knowledge base

    Created On: 11/11/2017 in Features SEO guide
    Promoting your knowledge base on various channels is important for making your customers aware of your support content and is good for your knowledge base SEO.

  3. Duplicate content

    Created On: 11/11/2017 in Features SEO guide
    Duplicate knowledge base content is bad for SEO, because it will reduce traffic to both pages if the search engine doesn’t know which one to index.

  4. Custom title tags and meta descriptions

    Created On: 11/11/2017 in Features SEO guide
    It’s important to fill these fields in because it will be indexed by search engines and also be pulled in by social media when someone shares a page on your knowledge base.

  5. Optimize your homepage

    Created On: 11/11/2017 in Features SEO guide
    Your knowledge base homepage is the most important page to optimize for SEO. This is what people will see first coming up in the search results page.

  6. Generate your sitemap

    Created On: 11/11/2017 in Features SEO guide
    You use a sitemap to tell Google to crawl your website. It’s essentially an XML file representing the structure of your website's content.

  7. Make your knowledge base public

    Created On: 11/11/2017 in Features SEO guide
    Making your knowledge base public means that users will be able to find your content in the Search Engine Results Pages (SERPs) and is an important part of SEO.

  8. SEO features of KnowledgeOwl

    Created On: 11/11/2017 in Features SEO guide
    KnowledgeOwl has several features to help you optimize your knowledge base for SEO. Find out how to attract more traffic to your site.

  9. Get started with knowledge base SEO

    Created On: 11/11/2017 in Features SEO guide
    It’s important to optimize your knowledge base for SEO if you want it to be indexed by search engines.

  10. API calls in snippets

    Created On: 10/03/2017 in Integrations, API, and webhooks API Use the KnowledgeOwl API
    Sometimes you might want to extend KnowledgeOwl's built in functionality by utilizing client side API calls in your knowledge base. Previously, this involved constructing an AJAX call that contains a KnowledgeOwl API key for authentication. However...
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