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1271. Business Extras SLA

      Created On: 03/22/2018 in Account and billing SLAs
      The Business Extras subscription offers a 99.5% guaranteed uptime SLA.

1272. Business Extras

      Created On: 03/22/2018 in Account and billing Plans and trials FAQ
      Needing a little more? Our Business Extras add the following extras to your subscription: Guaranteed uptime SLA You get a 99.5% guaranteed uptime SLA . Priority support All customers receive responsive and owlsome customer s...

1273. External URL Articles and Categories

      Created On: 02/28/2018 in Release notes
      By popular request, we've added the ability to create categories and articles that link to external web pages. This can be very useful if you have a company web page, blog, or other external content that you want people to be able to get to from ...

1274. Updates to topic display categories

      Created On: 02/19/2018 in Release notes
      The following features and functionality have been added to topic display categories: They look like articles!  Topic display categories will now have the same template as your articles. This allows them to have share options (download to PDF, p...

1275. February 8, 2018

      Created On: 03/27/2018 in Release notes
      Feature Requests Added support for Author SSO to match on something other than email

1276. What's the difference between an author and a reader?

      Created On: 12/12/2017 in Security and permissions Reader management Readers and reader filters
      Learn the differences between authors (who login to app.knowledgeowl.com) and readers (who access your knowledge base only).

1277. Set up self-administered reader options

      Created On: 12/12/2017 in Security and permissions Reader management Reader security, passwords, and login options
      Set rules for self-administered reader options, including password expiration, reuse, and complexity.

1278. Add anchors within articles

      Created On: 12/11/2017 in Write the docs Articles Edit an article
      Learn how to create anchors within a single article to jump to different sections.

1279. Google Search Console

      Created On: 11/11/2017 in Features SEO guide
      Google Search Console is a popular tool used in SEO to monitor SEO data. It can be used to track your knowledge base’s SEO.

1280. Measure SEO performance

      Created On: 11/11/2017 in Features SEO guide
      Google Analytics is the top free tool to measure the performance of your knowledge base. We'll tell you the top metrics you should be tracking.

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