New Articles

  1. November 4, 2017

    Created On: 03/27/2018 in Release notes
    Feature Requests Added option to restrict all file library links to authenticated readers Added file URLs in the library to make copying a URL easier Added a "View Article" link to the article editor

  2. October 28, 2017

    Created On: 03/27/2018 in Release notes
    Feature Requests Added automatic email notifications for upcoming annual renewals and failed payments Bug Fixes Download to PDF wasn't working inside the widget and on widget URLs Fixed error when saving custom content category pages ...

  3. October 14, 2017

    Created On: 03/27/2018 in Release notes
    Bug Fixes Topic articles were temporarily not working Pages to recommend on were not saving properly Forgot password link wasn't working on the login page

  4. October 4, 2017

    Created On: 03/27/2018 in Release notes
    Feature Requests Added an optional WYSIWYG to snippet. You can now choose between the WYSIWYG and code editor inside snippets. Added reader group restrictions to snippets. Cursor is now focused inside the text area when adding article links, s...

  5. September 30, 2017

    Created On: 03/27/2018 in Release notes
    Feature Requests Added special support for Slack webhooks . 

  6. September 16, 2017

    Created On: 03/27/2018 in Release notes
    Bug Fixes Blog style category links in TOC were not clickable if they were inside another category Feature Requests New version of Zendesk app for agents

  7. Plans

    Created On: 03/23/2018 in Account and billing Plans & pricing
    We offer four different plan levels: Basic, Pro, Business, and Enterprise.

  8. Subscription add-ons

    Created On: 03/23/2018 in Account and billing Plans & pricing
    We offer a few additional services as add-ons to your subscriptions: vendor security forms, custom SSL certificates, and sponsored features.

  9. Priority support

    Created On: 03/23/2018 in Account and billing Plans & pricing
    Business and Enterprise customers have priority support, so their requests are addressed first by our team.

  10. Add template text to the start or end of the contact form's subject

    Created On: 03/23/2018 in Features Contact Form Advanced setup
    Add preset text to the beginning or end of your contact form subject line in order to create rules or filters in your email or help desk.
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