Sample Your Knowledge Base at a Glance report This section will give you some summary statistics on your knowledge base, as well as on the reports contained lower in the dashboard: Published articles count: links to Manage Articles wit...
Your knowledge base supports three types of PDF exports: Individual article PDFs : when viewing an article in your knowledge base, readers can download a PDF of that article using the same general styles as your knowledge base. This can be enable...
The HTML Zip export creates a zip file containing files for each of your articles and folders for each category/subcategory. The export will also include an "images" folder at each level, which contains all the image files uploaded to your File Libr...
The Ratings feature is one way for you to capture feedback from your readers about the quality of your content. Using either a thumbs up/thumbs down or a five-star rating system, with the click of a button readers can rate your content. This lets y...