You can use the methods described here to use the widget in a single page application or other places where you need to translate the actual URL to something else.
If you have categories or subcategories with question marks in the title and you try to access those files on a Windows machine, you may notice some unusual behavior with them. Why? Windows does not allow folders to have question marks in them. It...
Bug Fixes API-based webhooks for contact form submissions were previously firing for all knowledge bases even when only specific knowledge bases were selected in the webhook. We fixed the logic here so that the webhook will only fire for the sel...
This week, Chrome version 80 is rolling out changes to how third-party cookies are used . The change will outright block third-party cookies that don't meet certain requirements. In anticipation of this change, we updated a number of the third-par...
Bug Fixes Ratings report - deleted articles : One of our sharp-eyed Reporting authors noticed that deleted articles and categories that had received ratings before they were deleted still sometimes showed up in the Article Ratings Report in t...
Bug Fixes It's not often I have to say this, but: yesterday we released some SEO changes designed to remove trailing slashes from URLs that did not go well. First, we noticed some issues with search. Then, we discovered that a couple customers' c...
The team's been moving right along trying to make a number of small fixes and improvements in February. (It's a short month, so we're trying to be sure we make the most of it.) Here are a few more goodies we released last night: Feature Requests ...